Customer service was non-existent. Coming through reception each day you didn't even get a hello. On checking in no-one would look me in the eye. All very unusual. Location is excellent mind you!
Stayed 2 nights in Jul. 2019
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Copthorne Hotel and Resort Queenstown Lakefront
Hotel Class
Information
Reviews
Very Good
1,494 reviews
Amenities
- Free WiFi
- Restaurant
- Breakfast Available
- Business Services
Map
27 Frankton Road, Queenstown
What's nearby
- Queenstown Beach
- 4 min walk
- Queenstown Mall
- 6 min walk
- Queenstown Gardens
- 7 min walk
- Queenstown (ZQN-Queenstown Intl.)
- 8 min drive
Choose dates to view prices
Book online or call:
0508 283 858Superior Double
Room Amenities
- Sleeps 3
More detailsSuperior 2 Double
Room Amenities
- Sleeps 3
More detailsJunior Suite
Room Amenities
- Lake view
- Sleeps 3
More details
About this area
Queenstown
Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is in an area with good airport proximity. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Traveling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Our guests appreciate the hotel's quiet location.
What's nearby
- Queenstown Beach - 4 min walk
- Queenstown Mall - 6 min walk
- Queenstown Gardens - 7 min walk
- Skycity Queenstown Casino - 8 min walk
- TSS Earnslaw Steamship - 10 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 8 min drive
Restaurants
- Impressions Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 45.0 per day.
Pets
- Pets not allowed (service animals welcome)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
- Self parking fee: NZD 10.00 per day
- Rollaway bed fee: NZD 45.0 per day
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 4-device limit.
Property is also known as
- Copthorne Hotel Resort Queenstown Lakefront
- Copthorne Hotel Resort Lakefront
- Copthorne Queenstown Lakefront
- Copthorne Lakefront
- Copthorne Hotel Queenstown Lakefront
Property amenities
Internet
- Available in all rooms: Free WiFi, Free wired Internet
- Available in some public areas: Free WiFi
Parking
- Self parking (surcharge)
Food and Drink
- Food and drink
- Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Activities
- Spa tub
- Mountain biking onsite
- Hiking/biking trails nearby
Family friendly
- Fridge
- Family property
- Free WiFi
- Laundry facilities
Conveniences
- Elevator/lift
Guest Services
- Luggage storage
- Laundry service
- 24-hour front desk
- Daily housekeeping
- Concierge
- Tours/ticket assistance
- Multilingual staff
- Porter/bellhop
Business Services
- Conference space
Outdoors
- Garden
Accessibility
- Wheelchair-accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible parking
- In-room accessibility
Room amenities
Bedroom
- Heating
- Rollaway beds (surcharge)
- Blackout drapes/curtains
Bathroom
- Hair dryer
- Private bathroom
- Towels
- Linens
- Free toiletries
Entertainment
- TV
- Satellite channels
Food and Drink
- Refrigerator
More
- In-room safe
- Iron/ironing boards
- Connecting/adjoining rooms available
- Desk
Nearby activities
Activities
- Snowboarding nearby
- Rafting nearby
- Golfing nearby
- Parasailing nearby
- Ski lessons available nearby
- Mountain biking nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Skydiving nearby
- Downhill skiing nearby
- Ziplining nearby
Where to eat
Where to eat
Impressions Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
This traveller didn’t leave comments with their review
Stayed 3 nights in Jun. 2019
This traveller didn’t leave comments with their review
Stayed 3 nights in Jun. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Jun. 2019
Convenient location, close to city Centre, 5-10 mins walk . Room is standard
Stayed 2 nights in Jun. 2019