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Casa la Joya de Bacalar Lake Front

3.5 star property

Photo gallery for Casa la Joya de Bacalar Lake Front

Exterior
Deluxe Double Room, Lagoon View
Kayaking
Deluxe Double Room, Lagoon View
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space
  • 24/7 front desk

Explore the area

View map
Costera, Bacalar, QROO, 77933
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪3 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Lagoon View

Deluxe Quadruple Room, Lagoon View | Exterior

Deluxe Quadruple Room, Lagoon View

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lake view
Hotel Isabella Bacalar Front Lagoon
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.6 out of 5, Wonderful, 17 reviews
The price is NZ$174
includes taxes & fees
1 June - 2 June
Hotel Isabella Bacalar Front Lagoon

About the area

Bacalar

When you stay at Casa la Joya de Bacalar Lake Front in Bacalar, you'll be on the beach, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. .This beach vacation home is 4.8 mi (7.7 km) from Cenote Cocalitos and 1 mi (1.6 km) from Polytechnic University of Bacalar.
View more Holiday homes in BacalarOpens in a new window

What's nearby

  • Lake Bacalar - 6 min walk - 0.6 km
  • Polytechnic University of Bacalar - 3 min drive - 1.8 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.2 km
  • Ecopark Bacalar - 4 min drive - 2.2 km
  • Cenote Cocalitos - 8 min drive - 6.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬14 min walk
  • ‪Pueblo Pirata - ‬3 min drive
  • ‪Las Miches De La 1 - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬6 min walk
  • ‪6 hermanos - ‬4 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Casa la Joya de Bacalar Lake Front

Casa la Joya de Bacalar Lake Front offers 4 air-conditioned accommodations with free minibar items and espresso makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters. 55-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 4 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters, and all rooms are furnished with king sofa beds. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary bottled water, and both irons/ironing boards and rollaway/extra beds (surcharge) are available on request.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this vacation home include complimentary wireless internet access and concierge services.
A complimentary full breakfast is served daily from 8:00 AM to 11:30 AM.
A complimentary full breakfast is served each morning between 8:00 AM and 11:30 AM.

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Spa services

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Wheelchair-accessible van parking available

Food and drink

  • Cleaning supplies
  • Espresso maker
  • Griddle

Dining

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • Free stocked minibar

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Rollaway/extra bed: MXN 500 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch Smart TV with cable channels

Outdoor areas

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Walkway to water

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Iron/ironing board on request
  • Meal delivery service
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 500 per night

Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: MXN 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Casa la Joya de Bacalar Lake Front Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Feb 2026

10/10 Excellent

fabian

Stayed 2 nights in Oct 2025

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for luxury, you won't find it here. The hotel has many positives, though: our room and the bathroom were both quite spacious. The large balcony, with its view of the lake, was great. That said, if you have knee issues or are very overweight, the room we had won't work. The steps to get to it are steep. Not an issue, unless it is for you personally. In addition, the hotel has its own access (not a beach) to the lake, with complimentary kayaks and paddleboards. Its proximity to the town (5 min by car) makes it very convenient. The one negative I'd highlight is Wi-Fi. It was never fast enough, and sometimes it barely worked.
Stayed 2 nights in Oct 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was definitely not what I expected, Location was nice and it was right on the water, but there is absolutely no view one tiny window. There were holes in the doors only one pillow. Even though it was on the water, the decking, etc., was not in good condition. It was hard to find there’s no name on the door out front.
One pillow
Needs painting
In between pieces of wood you can see light
Hairs in my coffee cup
Stayed 1 night in Jul 2025

6/10 Okay

Roberto de Jesus

Stayed 3 nights in Feb 2026

8/10 Good

Jose Abel

Travelled with partner, Travelled with group
Liked: Cleanliness
Buena ubicación, personal muy amable, super agradable áreas sociales, habitaciones premium buenas , pero habitaciones básicas muy regulares. El piso muy resbaladizo y peligroso en la ducha y al salir. No hay closed, ni tocador con espejo. Chapas con cerraduras viejas y con maña. Y falta un plástico de piso en la puerta principal para evitar entrada de insectos. Vale la pena el lugar si no sales a Tours temprano, ya que incluyen desayuno bueno después de las 10:00 am, y además el área social es buena. Pero si saldrás temprano todos los días y tu opinión es dormir bien , renta una buena habitación con más servicios en un hotel y hasta más barato.
Stayed 3 nights in Jan 2026

10/10 Excellent

Obed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción para disfrutar la hermosa laguna de Bacalar! Muy amable todo el personal y el muelle está increíble, nosotros disfrutamos el amanecer y las tardes en las hamacas y los kayaks y paddleboards incluidos en la reservación. El dueño nos dio excelentes recomendaciones de lugares para comer y visitar en Bacalar, y nos ayudó a reservar un tour en pontón que pasó directo al muelle por nosotros entonces no tuvimos ni que salir del hotel para ese tour por toda la laguna. La habitación era sencilla pero tenía todo lo que necesitamos: una cama y sábanas cómodas, aire acondicionado, frigobar, agua caliente, etc. La reservación incluía desayuno básico de opciones como huevos al gusto, crepas o hot cakes. El lugar es pequeño por lo que puedes tener privacidad en el muelle si no hay mucha gente hospedada.
Stayed 3 nights in Jan 2026

10/10 Excellent

MARIELY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue increible, el hotel esta a orilla de la laguna cosa que te permite ver los amaneceres majestuosos que ofrece Bacalar, tiene kayaks gratuitos y amacas. La habitacion es cómoda, estaba limpia y tiene aire, tv y un mini frigobar. Incluye desayunos en el resta de al lado, y la distancia al pueblo era corta y segura. El personal son muy atentos y tuvimos oportunidad de conocer al dueño y se portó increible, estamos muy agradecidos y contentos con la experiencia de habernos hospedado en la Joya. Gracias!!! Definitivamente lo recomendamos
Stayed 3 nights in Dec 2025

6/10 Okay

olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El desayuno que nos ofreció el dueño pésimo. Aparte, de que atienden hasta las 10 esta muy lejos de la plaza por si no llegas en coche tendrás que pagar para ir a comer y cenar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención, regalo de bienvenida Excelente y la habitación muy bonita y la vista espectacular, ampliamente recomendable.
Stayed 2 nights in Dec 2025

4/10 Poor

ENRIQUE

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hubo mucho ruido, tanto de los otros huespedes, como de las escaleras. No habia Shampoo en la regadera, los desayunos dejan mucho que desear, y es un problema para que te hagan llegar la factura de tu pago. Ademas contratamos un Tour que iniciaria a la 11:30 am e inicio a la 1:30 pm. La tarifa no corresponde a los servicios recibidos.
Stayed 4 nights in Nov 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025

10/10 Excellent

Ileana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estando ahi nos ofrecieron la suite con vista a la laguna y fue una excelente decision el amanecer fue justo en el balcon de la habitacion. gran experiencia
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo decidimos quedarnos mas dias, ya que la expericencia fue bastante agradable. Lo recomiendo
Stayed 1 night in Sep 2025

10/10 Excellent

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL TRATO FUE SUPER AMABLE. MI ESTANCIA FUE CORTA PERO MUY ACOGEDORA. MUY RECOMENDABLE
Stayed 1 night in Sep 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene mucho potencial.

Lo bueno: La habitación es muy bonita. El propietario se portó muy amable en todo momento, y siempre dispuesto a ayudar con cualquier situación. La vista es hermosa. Y es un lugar bastante tranquilo. Cuenta con frigobar y cafetera. Además de estar climatizado. Tienen salvavidas y kayak para usar sin costo extra. Lo "malo": Está algo retirado de la zona centro (recomendado ir en auto). Por la mañana no había agua caliente. La televisión no tiene preinstaladas aplicaciones de streaming pero ninguna tiene una cuenta del hotel para ver alguna película o serie. Las hamacas están algo viejas y rotas. Área se oportunidad: Considero que contar con bicicletas como en otros alojamientoa ayudarían a elevar la experiencia para poder ir y venir al centro. En general tuve una muy buena experiencia en este hotel.
Stayed 2 nights in Sep 2025

4/10 Poor

America

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación no coincide con las imágenes de la publicación
Stayed 3 nights in Sep 2025

2/10 Terrible

JUAN CARLOS

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Simplemente busca otra Opcion

Las habitaciones individueles pesimas, cuando reclame nos pasaron a otras mucho mejores pero tenia mal olor, el drenaje estaba malo, la primera noche no hubo agua potable, llegue a las17:00 y las habiataciones estaban en reparacion, el camino estaba en reparacion, el personal muy amable pero las instalaciones estaban para llorar,
paredes en mal estado y con mucha humedad
puertas totalmente expuestas al exterior
no habia visto un baño tan pequeño, literal no podias lavarte la cara
Stayed 3 nights in Aug 2025

8/10 Good

Victor Manuel

Travelled with partner
Liked: Cleanliness
Descuidada
Stayed 3 nights in Jul 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sergio

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y vista a la laguna. Hu o bebidas de cortesía y kayaks disponibles para los huéspedes. 👍😃
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra Sarai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y muy servicial, tienen actividades de kayac que ya viene incluído en la reserva lo cual es increíble, tiene frigobar, tv todo está increíble es una experiencia muy bonita
Stayed 2 nights in Jun 2025