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Promenade Hotel Baku

3.0 star property

Photo gallery for Promenade Hotel Baku

Bar (on property)
Restaurant
Lobby sitting area
Exterior
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View map
Neftchiler avenue, Baku, Baku, AZ1000
  • Place, Baku City Circuit
    ‪1 min walk‬
  • Place, Maiden's Tower
    ‪3 min walk‬
  • Place, Palace of the Shirvan Shahs
    ‪4 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Double Room ( No Window )

Budget Double Room ( No Window )

Budget Double Room ( No Window )

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Suite With a Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Suite With a Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Baku

With a stay at Promenade Hotel Baku in Baku (Baku Old City), you'll be steps from Maiden's Tower and 7 minutes by foot from Palace of the Shirvan Shahs. .This hotel is 0.6 mi (0.9 km) from Azerbaijan Carpet Museum and 1.1 mi (1.7 km) from Fountain Square.

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 km
  • Maiden's Tower - 3 min walk - 0.3 km
  • Palace of the Shirvan Shahs - 4 min walk - 0.3 km
  • Azerbaijan Carpet Museum - 7 min walk - 0.6 km
  • Fountain Square - 7 min walk - 0.6 km

Getting around

  • Icherisheher - 7 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Çay Bağı 145 - ‬4 min walk
  • ‪Shakh Garden - ‬3 min walk
  • ‪Terrace Garden - ‬5 min walk
  • ‪Art Club - ‬3 min walk
  • ‪Han Restaurant - ‬3 min walk

About this property

Promenade Hotel Baku

Hotel with a restaurant, steps from Maiden's Tower
Promenade Hotel Baku offers 42 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Promenade Hotel Baku has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Secured, uncovered extended parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AZN 50 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night
  • Destination fee: AZN 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AZN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Promenade Baku
Promenade Hotel Baku Baku
Promenade Hotel Baku Hotel
Promenade Hotel Baku Hotel Baku
Hotel Promenade Hotel Baku Baku
Baku Promenade Hotel Baku Hotel
Hotel Promenade Hotel Baku
Promenade Hotel Baku Baku
Promenade Hotel
Promenade

Promenade Hotel Baku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Darold

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 9 nights in Oct 2025

4/10 Poor

Catherine, Bernville

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was dated, which is OK, however it was not cleaned properly, the carpet was stained and needed vacuumed to remove the clumps of hair from the prior guest. We did have a lovely stay for 5 nights in a wonderful room prior to our decision to extend our stay for another night and unfortunately ended up in the dated & uncleaned room.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine, Bernville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Friendly staff.
Stayed 5 nights in Oct 2025

6/10 Okay

Tulegen

Stayed 4 nights in Sep 2025

10/10 Excellent

Joan, okotoks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great with communication and assistance of any sort. We were pleased. Food on fourth floor restaurant was excellent. Staff was excellent.
We went for Formula 1 race.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

idan

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near promenade Small supermarket just down road with excellent cakes
Stayed 2 nights in Apr 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Kaddour

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Very central
Stayed 1 night in Nov 2024

10/10 Excellent

YIN HSUAN

Stayed 3 nights in Oct 2024

8/10 Good

Linda

Liked: Staff & service, amenities, property conditions & facilities
Easy check-in and check out. Really helpful reception staff. Breakfast was plentiful and good
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
We had booked 4 nights in a suite , the room was bad . The curtains were off the hook and all night the light was coming into the room in spite of complaining several times the issue was not fixed . As soon as we arrived and checked in noticed the sink in the bathroom was filling up, the shower area was leaking and all the water was accumulating in the bathroom . Had to remind them several times and even then the shower issue was not fixed. Asked to have the room changes but got no response. Finally on the last day we spoke to the manager who said he would change the room but it was too late. The breakfast was very average and the kitchen didn’t bother to replenish the food. Total waste of money paid for horrible room and no service .
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent downtown location

Excellent location in downtown Baku right across the street from sea promenade and walking distance to historical Old Town, restaurants and museums
Stayed 3 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent position and fantastic staff and room

Everything about the hotel from staff to room and bed and breakfast was awesome. Choices at breakfast should suit anyone. Never ran out of anything. Eggs to order. Porridge too. Different fresh fruits every day. Staff were so helpful. I booked a pick up from airport to hotel on arrival and it was seamless and quick. Printed off my boarding pass for me. Helped to book a taxi back to airport and told me where to go next door for cash to pay him. Rooftop bar had music and we had drinks up there. Very nice. Noise from the traffic is obviously going to be heard. Ear plugs are needed if you can’t sleep with that sort of noise. I did with no ear plugs. Bed and pillows were sublime. Towels and dressing gowns very good. Cannot recommend the Promenade Hotel enough. First Class as far as I’m concerned
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great location with most things within walking distance. Would recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Abdulla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Bad!

Hotel is good. Clean, neat and Great location and excellent staff. Only thing that got a room without a window, but it was fine. Breakfast needs improvement.
Stayed 2 nights in Mar 2024

6/10 Okay

Saeed

Travelled with group
Liked: Staff & service, amenities
its good
Stayed 2 nights in Mar 2024

10/10 Excellent

Sawera

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Stayed 2 nights in Dec 2023

6/10 Okay

Diana

Disliked: Cleanliness
The pros : staff polite, hotel looks nice interior and exterior. Convenient location to near dining places, cafes and restaurants and behind there is the old Baku city which is the historical attractions in Baku. The cons: hotel toilet not clean enough and the bed was dented on half side and the first 1 nite the room allocated to me was noisy due to a nearby restaurant with a live band. The bed is too hard is like sleeping on a concrete floor. Luggage storage is non existent. I asked them to stow luggage for 1 nite as I went to the nearby city and will return the following day, they agreed. But next day when I checked in I found my luggage was not stowed in a storage but left at one corner at the hotel lobby. This is unacceptable and total disregared for guests property. Never will I return or recommend people this hotel.

10/10 Excellent

maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

From beginning to end the staff was helpful for everything . The room was comfortable, clean and oversized. The location of the hotel was perfect. The breakfast was great and had a lot to offer .
Stayed 2 nights in Nov 2023