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Mercure Ballarat Hotel and Convention Centre

Property class: 4

Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Exterior
Front of property
Miscellaneous
Breakfast and dinner served, Mediterranean cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Place, Sovereign Hill
    ‪1 min walk‬
  • Place, Lake Esmond Botanical Garden
    ‪10 min walk‬
  • Place, Lake Esmond
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(34 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Restaurant
Sovereign Hill Hotel
Golden Point (Ballarat)
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
4.4 out of 5, Excellent, 697 reviews
The price is NZ$189
includes taxes & fees
1 May - 2 May
Sovereign Hill Hotel

About the area

Ballarat

With a stay at Mercure Ballarat Hotel and Convention Centre in Ballarat (Golden Point (Ballarat)), you'll be within a 5-minute drive of Sovereign Hill and Lake Esmond Botanical Garden. .This spa hotel is 0.5 mi (0.9 km) from Lake Esmond and 1.6 mi (2.6 km) from Her Majesty's Theatre.

What's nearby

  • Sovereign Hill - 1 min walk - 0.1 km
  • Lake Esmond Botanical Garden - 10 min walk - 0.9 km
  • Lake Esmond - 10 min walk - 0.9 km
  • Ballarat Base Hospital - 6 min drive - 3.4 km
  • St John of God Hospital Ballarat - 6 min drive - 3.4 km

Getting around

  • Ballarat Station - 7 min drive
  • Melbourne Airport (MEL) - 74 min drive

Restaurants

  • ‪Sovereign Cafe - ‬17 min walk
  • ‪Carboni's Pizza Kitchen - ‬2 min drive
  • ‪Cubby Haus Brewing - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Hope Bakery - ‬17 min walk

About this property

Mercure Ballarat Hotel and Convention Centre

Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 97 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab dinner at Azzuri, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 to 30 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 30 to 30 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, bed was really good and room was exactly what we needed
Stayed 1 night in Mar 2026

8/10 Good

Jimmy

Stayed 1 night in Jan 2026

4/10 Poor

Brooke

When I first checked in, the clean towels had make up stains on them, housekeeping didn’t come anywhere near my room for 1 and a half days to empty my bins and replace the towels but when they did, they left the door to my room open and I had to change rooms on my final night because the air conditioner stopped working. When packing up to change rooms, there was a large amount of orange powder in the top shelf of the wardrobe that was covering a part of the spare pillow. Was relieved that I didn’t require a spare pillow. God knows what it was, hope it wasn’t toxic. I regularly visit Ballarat but for my future visits, I won’t be staying at the Mercure Ballarat again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Troy

Stayed 1 night in Dec 2025

8/10 Good

Roxanne

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
comfortable room, surroundings were lovely and staff helpful
Stayed 1 night in Jan 2026

8/10 Good

Brad

Liked: Cleanliness, amenities
Nice stay. Had to change rooms as there was not enough beds for our booking but it was clean and comfortablew
Stayed 1 night in Jan 2026

4/10 Poor

Louise

Disliked: Cleanliness
Room, staff & food didn't go well. Arrived, checked in all good. Rang reception early enquiring how to place room service meal order and was told call reception when restaurant opens to place order thru reception. Was firstly disappointed to find out there was no lunch service available - I'd been counting on it during heat. Rang to order dinner & they said 'had to call reception to place my order'. ????? I managed to get it placed. My 'restaurant' burger costing $30+ arrived deconstructed in a cardboard takeaway box with bamboo cutlery. The meat dry, partly raw inside & burnt black on one side - disguised by a business card size piece of thin dry bacon and a slice of some over 'grilled' cheese. I wish I'd taken a photo. I had planned to eat at least one dinner at the 'restaurant' but not after that meal. I wasn't feeling well and didn't have the energy to do more than eat what I could and fall into bed. The mattress in the 4-star Room 52 needs replacing. It has sunk into 2 ruts! This is not 4 star. Lastly, there was a problem with the bathroom floor. It looked clean at first sight. But, after walking barefoot on it and then stepping into the bath/shower I was shocked. My feet left black marks!! For the rest of my stay I wore thongs indoors to keep my feet clean. I took a photo if u need to see for yourself. I'm a 62 yr old long time resident of Ballarat. I have many professional friends and contacts. I cannot recommend this hotel. Louise Tomlinson
Stayed 3 nights in Jan 2026

4/10 Poor

Paul

Disliked: Amenities
Amenities it was very hot and the pool wasn’t available. My son was looking forward to it so we had to go to the local swimming pool. They could of told me before I booked and also pictures in the website are not right ones.
Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Large rooms, convenient location
Stayed 3 nights in Jan 2026

8/10 Good

Bonnie

Travelled with family
Liked: Amenities
Overall all good, but needs to repair the fly screen and clean the window.
Stayed 1 night in Jan 2026

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service
The venue had a great garden area and was pleasantly welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities
Room was good size
Stayed 2 nights in Nov 2025

4/10 Poor

Christie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
For the brand and price, the hotel was very disappointing - the rooms are very dated with visible damage and in need of a deep clean. The “king” bed was two single beds pushed together and due to the poor quality of mattresses had an extremely noticeable and uncomfortable ridge down the middle. There is a pile of dirty mattresses and broken furniture dumped in the corner of one of the squares around which guest rooms are located.
Stayed 3 nights in Dec 2025

6/10 Okay

Sallyann

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean but the bed very uncomfortable. I was glad I took my own pillow. Not enough glasses in the kitchen which could do with the update. Staff were ok not overly friendly but accommodating. The breakfast wasn't that great. The location was convenient for the function we were attending
Stayed 2 nights in Dec 2025

2/10 Terrible

Olivia

Stayed 1 night in Nov 2025

6/10 Okay

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Bed was terrible. Mattress was a King Koil, terrible sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic venue and the rooms were great. Very disappointed with breakfast as we were unable to get our 2nd days breakfast because the closed early due to a lack of guests (not good enough when we paid for our breakfast and were denied it even when we were there within the timeframe of breakfast being offered). Will be seeking refund on unused breakfasts (x2)
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great location, rooms and restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very safe and quite good service and friendly staff comfortable beds
Stayed 1 night in Oct 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grounds, room clean and spacious
Stayed 2 nights in Oct 2025

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
AC keeps the room temperature nice
Stayed 1 night in Oct 2025

4/10 Poor

Myrid

Liked: Staff & service
This was a really disappointing stay as it was meant to be a treat for our first night away together in a very long time. The property is lovely and the room was solid, but for the price we expected a bit more. The room was so light we needed eye masks ideally. There were spider webs in all the high/harder to reach areas & some ants in the fridge. None of this was too bothersome, but the distinct sewerage smell in the bathroom the next morning, made way worse when we had the fan on to shower, was really gross. We let reception know, and none of it was enough to make us change accommodation, but it was really off-putting, especially for $200/night.
Stayed 1 night in Oct 2025