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Novotel Bangkok Platinum

5.0 star property

Photo gallery for Novotel Bangkok Platinum

Exterior
Outdoor pool
Standard Room, 1 King Bed | City view
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Place, Platinum Fashion Mall
    ‪1 min walk‬
  • Place, Pratunam Market
    ‪2 min walk‬
  • Place, CentralWorld
    ‪9 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

Executive Room, 1 King Bed, Park View (Lounge Access)

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Park View (Lounge Access)

Executive Room, 2 Single Beds, Park View (Lounge Access)

Executive Room, 2 Single Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | City view

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Single Beds, Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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  • Parking included
  • Free Wi-Fi
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About the area

Bangkok

With a stay at Novotel Bangkok Platinum in Bangkok (Bangkok City Centre), you'll be steps from Pratunam Market and Platinum Fashion Mall. .This family-friendly hotel is 0.5 mi (0.8 km) from CentralWorld and 0.4 mi (0.6 km) from Baiyoke Tower II.

What's nearby

  • Platinum Fashion Mall - 1 min walk - 0.0 km
  • Pratunam Market - 2 min walk - 0.2 km
  • CentralWorld - 9 min walk - 0.8 km
  • Erawan Shrine - 9 min walk - 0.8 km
  • Siam Square - 10 min walk - 0.9 km

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪McDonald's & McCafé (แมคโดนัลด์ & แมคคาเฟ่) - ‬1 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪The Square - ‬1 min walk
  • ‪สามวันศรีเป็ดพะโล้ & พรทิพย์ข้าวแกง - ‬1 min walk

About this property

Novotel Bangkok Platinum

Luxury hotel with 2 restaurants connected to a shopping center in Bangkok
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Make yourself at home in one of the 288 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at THE SQUARE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bangkok? This hotel has 2906 square feet (270 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Maria Eugenia Medina

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was under construction . Despite requesting in two occasions to stop the construction noise at 5 pm max they continued from 9 am to 9 pm . no rest with time changes . the spa and pool smack in the middle of the construction zone weee not usable . the rooftop bar closed .
Stayed 4 nights in Nov 2025

8/10 Good

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Tyrone, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Sep 2025

2/10 Terrible

Sean

Business traveller
Disliked: Amenities, property conditions & facilities
Gym, pool, sky bar all closed for entire stay because they were renovating. Noise in the room during the day when trying to take a nap was extremely loud with the banging, sawing, and drilling so was unable to sleep a wink. If we had known this ahead of time we would not have stayed at this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Mathew

Stayed 2 nights in Oct 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I was looking forward for a swim but unfortunately its under reno. And if you want they can arrange a swim in another hotel
Stayed 4 nights in Oct 2025

8/10 Good

Swee Sheng

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Siew Ying

Stayed 3 nights in Oct 2025

8/10 Good

Dewiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient!
Stayed 2 nights in Sep 2025

8/10 Good

Abdullah

Stayed 5 nights in Sep 2025

10/10 Excellent

Kaine Joong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we came to bkk,we will stay at this hotel. The room we were allocated wasnt as good compared to previously Even though it was a non smoking room but for whatever reason the room seems to have the smoking smell whenever we came back to the room. Room is abit dated, main door couldnt close properly,sink tap handle needs replacement. Stayed for 2 nights,overall still ok..hope for a better experience next round
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sajam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highliy about halal friendly food in the restaurant. As a Muslim we need to have a halal certified food before we can consume. Hence, we would appreciate if the management can be sensitive about this issue.. Thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheng Jun Sebastian Zeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in Sep 2025

4/10 Poor

abdul wahab

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room, great staffs, breakfast buffet is great!
Stayed 3 nights in Sep 2025

8/10 Good

Mei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Gladys Mae

Stayed 1 night in May 2025

8/10 Good

Maria Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roland

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel staycation

I recently stayed at Novotel and had an exceptional experience. The staff were warm, professional, and attentive, ensuring every detail of my stay was perfect. My room was spacious, spotless, and well-equipped with modern amenities, offering both comfort and style. The bed was incredibly comfortable, guaranteeing a restful night’s sleep. Breakfast was a highlight, with a wide variety of fresh and delicious options to suit every taste. The hotel’s facilities, including the pool and fitness center, were clean and well-maintained. Its central location made exploring the city effortless. Overall, Novotel exceeded my expectations, and I highly recommend it for both business and leisure stays.
Stayed 3 nights in Aug 2025

2/10 Terrible

Murray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I would recommend the Novotel to anyone in fact I would recommend use any other hotel, and until I have $280 sent to me for paying for breakfast for eight nights for two people when it was clearly written on my booking Breakfast Included. The breakfast that I paid for twice was very cold every morning. I will keep on not recommending this very poor hotel.
Stayed 8 nights in Jul 2025

10/10 Excellent

Siok Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and polite
Stayed 3 nights in Jul 2025

6/10 Okay

Elliott, Jackson Heights

Travelled with family
Liked: Cleanliness, staff & service
Hotel was a little chaotic. Staff did their best, but the guests were a mess. You can tell the hotel is overwhelmed. And there’s some weird quirks to the architecture that lead to a lot of crowding and bottle necking. The overall the stay was fine, but after a long day in the craziness of Bangkok it was hard to relax. We stayed 12 years earlier and didn’t have the same impression then, maybe the hotel is showing its age. Or we are.
Stayed 3 nights in Jul 2025