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Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property

Photo gallery for Haywood Park Hotel, an Ascend Collection Hotel

Lobby
Lunch, dinner, brunch served; French cuisine
Meeting facility
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(34 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(18 reviews)
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.8 out of 10
Exceptional
(6 reviews)
  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.2 out of 10
Wonderful
(17 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(7 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Asheville

A stay at Haywood Park Hotel, an Ascend Collection Hotel places you in the heart of Asheville, within a 5-minute walk of Grove Arcade and Harrah's Cherokee Center - Asheville. .This spa hotel is 0.2 mi (0.4 km) from Basilica of Saint Lawrence and 4.5 mi (7.2 km) from Western North Carolina Nature Center.

What's nearby

  • Grove Arcade - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 8 min walk - 0.7 km
  • The Orange Peel - 8 min walk - 0.7 km
  • Biltmore Estate - 9 min drive - 7.3 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Tupelo Honey - ‬1 min walk
  • ‪Rankin Vault Cocktail Lounge - ‬2 min walk
  • ‪Asheville Yacht Club - ‬2 min walk
  • ‪Jerusalem Garden Café - ‬2 min walk
  • ‪Chai Pani - ‬1 min walk

About this property

Haywood Park Hotel, an Ascend Collection Hotel

Art Deco hotel with a full-service spa and a fitness center
Haywood Park Hotel, an Ascend Collection Hotel offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite with French cuisine at Isa's French Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 1:00 PM on weekends.
Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1017 reviews
Rating 8 - Good. 191 out of 1017 reviews
Rating 6 - Okay. 66 out of 1017 reviews
Rating 4 - Poor. 34 out of 1017 reviews
Rating 2 - Terrible. 19 out of 1017 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
Stayed 3 nights in May 2025

10/10 Excellent

Elissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cool building, great rooms, awesome location
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
Stayed 2 nights in May 2025

8/10 Good

Alexandra

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Could walk everywhere downtown Asheville. Our room was huge and very nice. Staff was very friendly and helpful. We will definitely stay there again the next time we're in Asheville.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic property. Large rooms, nice gym very well located to park and walk everywhere. A great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property, I love old buildings and this is a really cool one. I guess at some point it was a big local department store but now its a wonderful hotel. Its really close to lots of restaurants and cool little shops. If your going to a concert its a very short walk to the venue, if your going to Asheville I highly recommend staying here.
Stayed 2 nights in May 2025

6/10 Okay

Elaine

Business traveller, Travelled with group
Liked: Amenities
Looks nice, but not great. Big chunk of mirror missing, mold or rot on the trim, pealing table top and dirty, stained ottoman. Plus the door plate was messed up. The floor was sticky, I spilled water and wiped it up, the towel was dirty from the floor. I had 3 reservations for 6 nights total. one night was wrong, instead of being nice and allowing one night to be changed, they charged me for it. They do not like 3rd party reservations...
Stayed 2 nights in May 2025

10/10 Excellent

Mary Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Stayed 3 nights in May 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel and rooms, excellent customer service
Stayed 1 night in May 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Felt the hotel was missing a few amenities for their particular price point. Check in process was very slow and tedious, first set of keys issued did not work. There was no fridge in the room, also no ice provided on each floor, ice had to be retrieved from front counter, which you had to wait in line for again. The cleanliness and room condition was very good, comfortable bed and linens. No lobby bar or reataraunt available was dissapointing, everything was under renovation.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

robert

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was right above the trash dumpsters and that is all I heard all night. The wifi was awful and never kept a connection which usually would not matter as I can usually stream something from a hotel tv or watch premium on their system but not here. This room was not cheap so I was really disappointed with this lack of service.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the rooms were
Stayed 1 night in May 2025

8/10 Good

Bayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was unique that the hotel used to be an Ivey's and the elevators announce the clothing for the floor you are arriving on. But I was a little disappointed that there was no coffee IN the room. I had to go downstairs and make it myself. There is also no ability to get your own ice, so I had to go to the lobby and request ice and a glass. I paid extra for a City View room but all I could see was the brick of the building next door. The staff was great and accommodating.
Stayed 1 night in May 2025

8/10 Good

marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asheville Mother’s Day Trip

with such a large dining area it would be nice to have some plates, glasses, and silverware. Otherwise, the place is spacious, quiet and comfy.
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

Great location, comfortable beds, great shower. Within walking distance of many great amenities.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing getaway with plenty of room

The minute we arrived it was a pleasant experience. We were greeted by the valet Owen who promptly unloaded our car on a trolley and rolled it in for us to check in. Aurelia welcomed us at the desk and offered us champagne (very nice welcome after a long drive!). It was a quick and easy check-in and we were off to our room. Our room was VERY spacious and had a large, comfortable couch and relaxing TV area. There was a small fridge, microwave and Keurig. There was also a nice dining table and a desk. Loved the location, the friendly staff and beautiful, comfortable room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel in Downtown Asheville

Haywood Park is a beautiful property in a remodeled department store with very attentive staff. The rooms are exceptionally large
Stayed 2 nights in May 2025