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Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property

Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

Exterior
Exterior
Outdoor wedding area
View from room
Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
1 Rhine Road, Maho Bay, Lowlands
  • Maho Beach
    ‪3 min walk‬
  • Mullet Bay Beach
    ‪13 min walk‬
  • Cupecoy Beach
    ‪3 min drive‬
  • Philipsburg (SXM-Princess Juliana Intl.)
    ‪17 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

View from room

Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (1 Bedroom Garden View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Garden View (1 Bedroom Garden View Suite)

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Oasis Pool View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

View from room

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Garden View Double)

Deluxe Room, 2 Double Beds (Garden View Double)

Deluxe Room, 2 Double Beds (Garden View Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Superior Room Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 2 Double Beds (Superior Room Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Signature Island View King)

View from room

Deluxe Room, 1 King Bed (Signature Island View King)

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Deluxe Room, 2 Double Beds (Signature Ocean View Double) | Room amenity

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Signature Island View Double)

View from room

Deluxe Room, 2 Double Beds (Signature Island View Double)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Superior Room King)

Standard Room, 1 King Bed (Superior Room King)

Standard Room, 1 King Bed (Superior Room King)

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

View from room

Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King) | View from room

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta Ocean Point All Inclusive, Adults Only Resort

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is NZ$1,052
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Sonesta Ocean Point All Inclusive, Adults Only Resort

About the area

Maho Reef

When you stay at Sonesta Maho Beach All Inclusive Resort Casino & Spa in Lowlands, you'll be on the beach, just steps from Maho Beach and 9 minutes by foot from Mullet Bay Beach. .This beach property is 1.6 mi (2.6 km) from Cupecoy Beach and 10.4 mi (16.8 km) from Pinel Island.

What's nearby

  • Casino Royale - 1 min walk - 0.0 km
  • Maho Beach - 3 min walk - 0.3 km
  • Mullet Bay Beach - 13 min walk - 1.2 km
  • Simpson Bay Beach - 2 min drive - 1.3 km
  • Cupecoy Beach - 3 min drive - 2.7 km

Getting around

  • Princess Juliana Intl. Airport (SXM) - 6 min drive

Restaurants

  • ‪Sunset Bar & Grill - ‬5 min walk
  • ‪The Palms Restaurant - ‬2 min walk
  • ‪Tortuga Beach Cafe - ‬2 min walk
  • ‪Ocean Terrace Restaurant - ‬3 min walk
  • ‪Driftwood Bar - ‬3 min walk

About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Family-friendly beachfront location with 2 outdoor pools
Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 420 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy American cuisine at The Village Tavern, one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Lowlands? This property has 7858 square feet (730 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
The Village Tavern - This pub specializes in American cuisine and serves dinner only.
La Fontana - This fine-dining restaurant overlooks the ocean and specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Palms Grill & La Cantina - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Ocean Terrace Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Pizzeria Napoli - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

All-inclusive details

All-inclusive room rates at Sonesta Maho Beach All Inclusive Resort Casino & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 21 gaming tables
  • 300 slot machines
  • Beach volleyball
  • Bingo
  • Casino (21,000 square foot of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Piano
  • Playground
  • Shopping
  • Snorkelling
  • Sportsbook
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1031 out of 2291 reviews
Rating 8 - Good. 589 out of 2291 reviews
Rating 6 - Okay. 352 out of 2291 reviews
Rating 4 - Poor. 161 out of 2291 reviews
Rating 2 - Terrible. 158 out of 2291 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 6 nights in Mar 2025

4/10 Poor

Frank

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room had Sewage smell coming from outside !!
Stayed 6 nights in Mar 2025

8/10 Good

Angela Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need mote bathrooms for pool and at each restaurant No nightly activity Bartenders at pool were more interested in taking to each other than helping customers Higher end Italian restaurant service was fantastic greeter handled the crowd with compassion and sternly as there was a long wait
Stayed 6 nights in Mar 2025

10/10 Excellent

Kévin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ingrid, Brooklyn

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 4 nights in Mar 2025

8/10 Good

Kayisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful 💯
Stayed 1 night in Mar 2025

10/10 Excellent

Kaisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun resort everyday entertainment with the staffs!
Stayed 1 night in Mar 2025

4/10 Poor

Nikolas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property but so many faults never disclosed in the resort til arrival. Pool only open til 6pm. No food options from 11-12:30, 3-6pm No room service unless your on 9th-10th floor No guest allowed on premises Just so many rules and issues. Beautiful property just never been so confined in an all inclusive resort.
Stayed 5 nights in Mar 2025

8/10 Good

Alexia

Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

JAMES J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

JACQUELINE

Liked: Cleanliness, property conditions & facilities
This is coming from the fact, i was mislead by thinking I booked the adults only hotel when in fact it was an adult only floor in the family resort. When booking the Sonesta Maho advertise the ultimate adult only experience. Once I choose this I was under the impression it was the adults only hotel at Ocean point. The price was more than the original rooms. At check in I was notifed that I was at the family resort and wouid only have acess to one small adult pool and a bar reseved on the adult floor. No one willing to work with me and even stated that this is happening frequently among guest, when booking. Overall the rooms were clean, grounds were well kept, housekeeping was good. Staff could have been friendlier. There are a few restaurants on site but most close around 10. Room service was a joke. It was definitely family and kid friendly quality. If you want a quality meal you definitely have to go off site. We were told the adults only side had better restaurants and service. However when asking to dine there they wanted to charge $80 pp. I'm still calling corporate regarding this.
Stayed 3 nights in Mar 2025

8/10 Good

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and how easy it was to book an excursion!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach was incredible and the food was great. Staff was hit or miss but mostly wonderful.
Stayed 6 nights in Mar 2025

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sonesta is in such a great location. Plane watching is unreal. Room was good, food was pretty good, drinks were good. A couple of the bartenders could smile a bit more. Usually from my experience at many other resorts they are some of the friendliest people on staff. Wasn’t the case here. Our room wasn’t ready until 6pm on arrival but we were given a $150 resort credit to compensate so that was solid of them. Overall I would recommend the hotel. If I had a suggestion for the resort it would be to replace at least 1 of the double beds in the rooms with a queen. Would make the stay so much more comfortable for couples travelling with kids.
Stayed 7 nights in Mar 2025

8/10 Good

victor

Stayed 4 nights in Mar 2025

4/10 Poor

Seneca

Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Best place ever!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandra, Rehoboth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Mar 2025

6/10 Okay

Aleksandra, Wallington

Travelled with partner
Liked: Cleanliness
It seems like the beach next to the airport is an awesome experience but it smells like fuel all the time. Staff was not nice at all, the lady in the coffee shop was always giving people an attitude while making coffee. Waitresses and towel people were also not too friendly and not too nice, everyone looked miserable and with no smile. The hotel is not small, but they have maybe 30 chairs om the beach, which is not enough at all. Also in the pool area, there is not enough chairs so it doesn’t matter what time you go to the pool, there is no place to put your stuff except on the ground. We said good morning to all the taxi drivers, staff, security, towel guy- no answer. Maybe 5 out of 100 people working there were nice. Im very surprised because I’ce never had such a bad experience in the Caribbean.
Stayed 5 nights in Mar 2025

2/10 Terrible

Charvano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super rude and seemed to be so inconvenienced by guests! No smiles anywhere! Staff at the buffet were exceptionally rude and unfriendly! Had to wait for everything! Check in staff was complaining about people checking in. Wait staff rolled their eyes about everything! Hostesses for seating in the buffet were just mean! Staff in restaurant arguing over who had to take which tables, because nobody wanted to! No drinks by pizza area. This was one of the worst resorts we’ve ever stayed at! Not worth the price for the all inclusive! Also, there is a charge for parking that we did not know about. The only good thing about this hotel is the view of Maho Beach the airport! Do yourself a favor and stay somewhere else!
Stayed 4 nights in Mar 2025