Clayton Hotel Belfast City

4.0 star property

Photo gallery for Clayton Hotel Belfast City

Breakfast, lunch, dinner served; local cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Gym
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Place, Belfast City Hall
    ‪6 min walk‬
  • Place, Grand Opera House
    ‪6 min walk‬
  • Place, Queen's University of Belfast
    ‪11 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪27 min drive‬

Room options

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double with Single

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Belfast

With a stay at Clayton Hotel Belfast City, you'll be centrally located in Belfast, within a 10-minute walk of Grand Opera House and Belfast City Hall. .This hotel is 0.8 mi (1.2 km) from Queen's University of Belfast and 1.3 mi (2 km) from St. George's Market.

What's nearby

  • Belfast City Hall - 6 min walk - 0.5 km
  • Grand Opera House - 6 min walk - 0.6 km
  • Waterfront Hall - 10 min walk - 0.9 km
  • Ormeau Park - 11 min walk - 0.9 km
  • Queen's University of Belfast - 11 min walk - 1.0 km

Getting around

  • Great Victoria Street Station - 6 min walk
  • Belfast (BHD-George Best Belfast City) - 14 min drive

Restaurants

  • ‪Pug Uglys - ‬1 min walk
  • ‪Napoleon - ‬2 min walk
  • ‪The Bridge House (Wetherspoon) - ‬1 min walk
  • ‪The Moxy Hotel - ‬3 min walk
  • ‪The Points - ‬3 min walk

About this property

Clayton Hotel Belfast City

Hotel with a restaurant, 7-minute walk to Grand Opera House
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Belfast? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Reviews

Clayton Hotel Belfast City Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1011 reviews
Rating 8 - Good. 289 out of 1011 reviews
Rating 6 - Okay. 136 out of 1011 reviews
Rating 4 - Poor. 59 out of 1011 reviews
Rating 2 - Terrible. 39 out of 1011 reviews

Reviews

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed in room 501. Right beside the elevators with no soundproofing doors between. Room is old and in need of renovation. Shower curtain was torn in several places and had an odd smell (I mentioned this on checkout and staff were very apologetic). Location is excellent, restaurant was fine but not outstanding. Staff very nice and public areas are welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

CARRIE-LYN

Stayed 1 night in Sep 2025

6/10 Okay

Craig

Liked: Cleanliness, room comfort

Dated

Hotel room was very dated. All common areas nice and modern and fresh, but rooms in need up refreshing.
Stayed 2 nights in Sep 2025

8/10 Good

Pearl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, they upgraded us, which was very nice. Nice size rooms.
Stayed 12 nights in Sep 2025

10/10 Excellent

Shaun

Stayed 1 night in Sep 2025

8/10 Good

Adam

Liked: Room comfort
Disliked: Cleanliness
Rooms clean and comfortable. Lobby area and public toilets very dirty
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel several times before. The rooms are generally clean and comfortable..on this occasion we were put into a disabled room, not at our request, though my booking was a late one, so presumed this was the reason, that it was all that was available. The bathroom I feel needed some repairs as there were several things that weren’t right, or broken. The room itself was as expected, the bed was comfortable, though felt the tv was wrongly situated! As you couldn’t lay in bed and watch it, as it was positioned on the dressing table area to the side! Which if it was mounted on the wall opposite the bed it would have been much better. My only other issue, was that our room wasn’t refreshed every day, as we had been informed it obviously should have been. This happened more than once, which was a pity. Having said that the staff did respond to our requests for refills of tea, coffee, water and the bins to be emptied etc.. when we asked. Having said that, the food was excellent, had the daily breakfast and ate in the restaurant on a couple of occasions which was also excellent. All the staff were very friendly. Really like where the hotel is situated, convenient to walk into town. Would stay here again
Stayed 7 nights in Aug 2025

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

Stayed before, was excellent then and excellent again. Just some fresh teabags and cookies from room service would be nice but overall brilliant stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodric

Stayed 2 nights in Aug 2025

8/10 Good

Gayle

Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location - fairly standard hotel, nothing to particularly like or dislike.
Stayed 2 nights in Aug 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Self service check in wasn’t the smoothest as they terminal didn’t easily encode the 2nd key and staff required to assist. Noticed others struggling to use at check in too Fan in bathroom never switched off, even with lights off, which we found disturbed our sleep. Mentioned to receptio who arranged for maintenance. When we returned after a day in the city is was silent. Huzzah. Until we put the bathroom light on. Again it started. And never stopped. Ordered room on our final night. Just a bottle of wine. Delivery in ten minutes. Excellent. 40 minutes later had to call reception to get room service delivered. Bar is nice. Decent location. Very friendly staff. Wouldn’t recommend. I’m sure there are better hotels for the price.
Stayed 3 nights in Aug 2025

8/10 Good

Mohantha

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless
Stayed 1 night in Aug 2025

2/10 Terrible

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are ok,its in quite a good area although its quite noisy
Stayed 3 nights in Jul 2025

8/10 Good

Jack, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! I’d stay here again! Walking distance to almost everything in Belfast Central. Grand Central Station just a few minutes away.
Stayed 7 nights in Aug 2025

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It was okay.

Very nice staff, good location, the room was spacious but in need of a refresh. The bathroom was grubby and in need of a major refurb, dirty shower curtain and overall not nice. I think they were cleaning the carpets on the floor I was on as there was a very damp dirty smell throughout the floor. Don't think I will be going back.
Stayed 1 night in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great central location staff were great And food reasonable
Stayed 1 night in Aug 2025

6/10 Okay

Helen

Great location. Needs carpet cleaning, bathroom upgrades. Or, for that matter, a safety mat for the shower floor.
Stayed 2 nights in Aug 2025

8/10 Good

Liz

Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
The hotel room itself was nice but the toilet leaked. Also, the parking situation was tricky, partly due to construction, but still tricky nonetheless. The breakfast was worth the money and the bar and restaurant staff were very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cigdem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgradedto executive suites. Rooms are spacious, and clean.i loved my stay. Very center location.lots of walking distance spots to enjoy
Stayed 2 nights in Aug 2025