Residence Inn by Marriott Kansas City Independence

3.0 star property

Photo gallery for Residence Inn by Marriott Kansas City Independence

Exterior
42-inch Smart TV with cable channels, TV, Netflix
Studio, 1 King Bed, Non Smoking
Free daily buffet breakfast
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

View map
3700 Arrowhead Ave, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪2 min drive‬
  • Kauffman Stadium
    ‪9 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 10 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 49 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, 2 Bedrooms, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Independence

When you stay at Residence Inn by Marriott Kansas City Independence in Independence, you'll be in a shopping district, within a 15-minute drive of GEHA Field at Arrowhead Stadium and Kauffman Stadium. .This hotel is 16.8 mi (27 km) from Worlds of Fun and 13.2 mi (21.2 km) from Crown Center.

What's nearby

  • Centerpoint Medical Center - 13 min walk - 1.1 km
  • Cable Dahmer Arena - 2 min drive - 1.8 km
  • Midwest Genealogy Center - 4 min drive - 5.0 km
  • Kauffman Stadium - 9 min drive - 12.8 km
  • GEHA Field at Arrowhead Stadium - 10 min drive - 13.5 km

Getting around

  • Independence Station - 10 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • ‪Freddy’s - ‬7 min walk
  • ‪Topsy's Popcorn - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Five Four Restaurant & Drafthouse - ‬4 min walk
  • ‪McAlister's Deli - ‬8 min walk

About this property

Residence Inn by Marriott Kansas City Independence

Hotel in Independence with free breakfast and a fitness center
Residence Inn by Marriott Kansas City Independence offers 80 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Kansas City Independence. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (102 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 20 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Hotel Independence Kansas City
Residence Inn Marriott Kansas City Independence
Residence Inn Marriott Kansas City Independence Hotel
Residence Inn Marriott Kansas City Independence
Residence Inn by Marriott Kansas City Independence Hotel
Residence Inn by Marriott Kansas City Independence Independence
Hotel Residence Inn by Marriott Kansas City Independence
Residence Inn by Marriott Kansas City Independence Independence
Residence Inn Marriott Hotel
Residence Inn Marriott

Residence Inn by Marriott Kansas City Independence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 188 out of 390 reviews
Rating 8 - Good. 114 out of 390 reviews
Rating 6 - Okay. 34 out of 390 reviews
Rating 4 - Poor. 33 out of 390 reviews
Rating 2 - Terrible. 21 out of 390 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised. Only became a Marriott 43 days ago! Pool broken. Bed lumpy and rolls to the center. Dishes not clean. Bathtub did not drain, told front desk- they sent maintenance, maintenance resolved the tub only to have disgusting residue left in my tub that I had to clean! Gross. Had two rooms for Friday & Saturday night for Father’s Day weekend to catch the royals game with family. In the second room had to call cleaning service back in because when I tried to make up the pull out couch for the kids hair, food, wrappers, etc was all in the cushions. Prescription medicine and hygiene products were left in the bathroom drawers. Breakfast was awful. First day was microwaved biscuits and french toast sticks & sausage, eggs, and oatmeal. We got to breakfast at 8am and all was out had to ask for biscuits and eggs were not refilled while we were there (25-35 minutes) They did have nuts and chocolate chips, brown sugar for the oatmeal, bagel halves, muffins, English muffin halves. No cream cheese, no peanut butter. Only butter, syrup jelly. Apple juice that tasted funny. Orange juice that tasted funny, expired chocolate milk from 6/11. Coffee was warm, not hot. I asked for fresh fruit like a banana and she said they “usually have fruit cups, but they were out”. I asked for water and she said I had to get it from the front desk and the “usually just give it to you” DO NOT STAY HERE! The pool did not break last week. Day two breakfast was worse/we left!
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked the location. Staff was engaging and present at front desk. disappointed in the cleaning staff-found food particles on sofa behind pillow, 2 of 3 bottles low or empty in bathroom-even after "thorough cleaning" mid week, same breakfast all week, put out too much food product all at once that sat for too long and became overly dry, milk not chilled properly
Stayed 9 nights in May 2025

2/10 Terrible

Nicholas

Disliked: Amenities, property conditions & facilities
Bad experience- staff, room and food did not meet expectations.
Stayed 1 night in May 2025

2/10 Terrible

Sara

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melissa, Nixa

Travelled with group
Liked: Cleanliness, amenities
Thank you so very much!
Stayed 1 night in May 2025

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the staff. They were all friendly. Breakfast was good, except the bagels and waffles were very hard. We stayed four nights and pool was never available because of maintenance.
Stayed 4 nights in May 2025

10/10 Excellent

Matthew, Independence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, extremely. Free breakfasts are always nice but 4 mornings I had the best bacon. It was perfect. The front desk took care of any questions. My room was large, stocked, and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda will take Alvaro of you!

Rooms and stay were as expected. Front desk manager was excellent. Linda made it personal and took care of us!
Stayed 2 nights in May 2025

10/10 Excellent

Arla

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Staff & service
Friendly staff, decent breakfast
Stayed 5 nights in Apr 2025

4/10 Poor

Jessica

Stayed 2 nights in Apr 2025

8/10 Good

Lindsey

Liked: Staff & service, property conditions & facilities
Nib
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

DAN

Stayed 4 nights in Feb 2025

6/10 Okay

Keyris

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

2/10 Terrible

Ryan

Travelled with group
Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Kinda ewwww

The bath tub had all kinds of hair in it. The closet floor was dirty as well and the cracks in the couch are DISGUSTING. It’s a nice and comfy place but cleaning is definitely lacking
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Melody

Stayed 2 nights in Nov 2024

4/10 Poor

Melody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not very good customer service

This wasn't a very good stay for us. The stand up shower had a weird drain that was a long flat silver metal cover. When I took a shower, it must have been stopped up because it flooded the bathroom and some of the carpet in the bedroom as well as got the room underneath us wet. When we alerted the manager about it, they gave us some extra towels to wipe it up. The housekeeper happened to be right outside our door working on a room across from us, and I put the wet towels in her used towel basket and told her what happened. Her reply was "that's too bad." It would have been nice for her to say something like "I'm sorry to hear that, have you told the manager yet? Can I get you some more towels? I'll let the manager know that your bathroom needs to be mopped and cleaned" or something like that would have been better customer service in my opinion. My husband had to get a butter knife and figure out how to pry it open and then clean out all the hair in the drain. Also the sink drain was very slow to drain. I had to wait a while in between brushing my teeth and washing my face for the water to drain out slowly. When we tried to use the dishwasher, there were no labels on any of the buttons. The cover/strip that had all of the info on that had been taken off and nobody had replaced it or even wrote what each button was so it could be used. I got a manager to take me to an unoccupied room so I could take a photo of it to know how to use it. Tried to add photo but it won't let me.
Stayed 2 nights in Dec 2024

8/10 Good

Timothy, Highlands Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the 2 bedroom suite. Would have been better with a sofa bed in the living area. Breakfast was done well. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 👌 🙆‍♂️
Stayed 1 night in Nov 2024

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service
Great to see you are renovating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken bathroom, absolutely unclean. Blood stains on the blanket. Asked to make the room, nothing was done. Will never ever gonna stay there
Stayed 4 nights in Nov 2024