PHÖNIX Hotel Bergneustadt, DEU - Best Price Guarantee

Room type	Options	Nightly price	Book
Standard Double Room 20 square metres 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 Double Bed 215 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 20-inch flat-screen TV with satellite channels Food & Drink - Room service (limited) Sleep - Bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletries Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request) Comfort - Daily housekeeping Non-Smoking		Select dates to see price
Other room types
Comfort Double Room, Park View 20 square metres 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 Double Bed 215-sq-foot soundproofed room with park and garden views Layout - Separate sitting area Internet - Free WiFi Entertainment - 20-inch flat-screen TV with satellite channels Food & Drink - Room service (limited) Sleep - Bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletries Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request) Comfort - Daily housekeeping Non-Smoking		Select dates to see price
Standard Single Room 17 square metres 1 Twin Bed Room sleeps 1 guest Room cleanliness: Wonderful! 4.4 1 Twin Bed 183 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 20-inch flat-screen TV with satellite channels Food & Drink - Room service (limited) Sleep - Bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletries Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request) Comfort - Daily housekeeping Non-Smoking		Select dates to see price
Family Triple Room 24 square metres 1 King Bed Room sleeps 2 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 258.00 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 20-inch flat-screen TV with satellite channels Food & Drink - Room service (limited) Sleep - Bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletries Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request) Comfort - Daily housekeeping Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Total number of rooms - 58
Airport transport (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Dry cleaning/laundry service
Full-service spa
Meeting rooms
Steam room
Sauna
Designated smoking areas
Billiards or pool table
Tours/ticket assistance
Free WiFi
Number of restaurants - 1
Number of indoor pools - 1
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Luggage storage
Terrace
Newspapers in lobby (surcharge)
Electric car charging station
Vending machine
Food and water bowls

Family Friendly Amenities

Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
German
Russian
Polish
Turkish

Parking

Free self parking , Free valet parking

Room Amenities

PHÖNIX Hotel offers 58 accommodations with laptop-compatible safes and bathrobes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Room service (limited hours)
Television
Daily housekeeping
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Desk
Separate sitting area
Soundproofed rooms
Iron/ironing board (on request)
Slippers
Shower only
In-room safe (laptop compatible)
Satellite TV service
Flat-panel TV
Free WiFi
TV size 20
Heating
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Soap
Shampoo
Toilet paper
Laptop-friendly workspace
Toothbrush and toothpaste available on request

Where to Eat

Panorama Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

Hiking/biking trails nearby
Playground on site

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Massages
Hot stone massage

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible lounge

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Cribs (infant beds) are available for EUR 15.0 per stay.

Pet Policy

Pets allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

PHÖNIX Hotel Bergneustadt
PHÖNIX Bergneustadt
PHÖNIX Hotel Hotel
PHÖNIX Hotel Bergneustadt
PHÖNIX Hotel Hotel Bergneustadt

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National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

PHÖNIX Hotel

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Get an overview of this hotel
Upscale hotel with full-service spa and free valet parking

Popular property highlights

Languages spoken

PHÖNIX Hotel

Hotel Amenities