4/10 Poor
Millie
7 Jun 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Where to start…. We arrived in the room to find that the air conditioning was set so that you could not change the temperature to below 22° making the room incredibly stuffy and hot. We had one window which opened which was the length of a door to the noisy street outside (on the first floor so people could see in if it was open). The huge windows from top to bottom of the room made having the curtains open difficult as it heated the room up (there was no way to cool it down) and completely hindered any privacy however this meant no light in the room because there was only a lamp and two reading lights above the bed - no main light. The beds were extremely springy and uncomfortable and we were not given pillows but instead given a thin duvet and duvet cover folded up into a pillow shape which was incredibly uncomfortable and made sleep almost impossible. The room service was also pretty poor, all that was given was making the bed. Our towels were not changed throughout our stay and our coffee and tea were not topped up. Also, the photos on the website do not match the reality of the hotel in the slightest. However, the staff on the front desk were perfectly pleasant and helpful it’s just a shame everything else didn’t match the same quality.
Millie
Stayed 3 nights in Jun 2025