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iStay by NH Berlin City Ost Hotel

4.0 star property

Photo gallery for iStay by NH Berlin City Ost Hotel

Lunch and dinner served, Italian cuisine
Bicycling
Terrace/patio
Meeting facility
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Rathausstr. 2-3, Berlin, BE, 10367
  • Place, Stasi Museum Berlin
    ‪6 min walk‬
  • Place, Ring-Center
    ‪6 min walk‬
  • Place, Boxhagener Platz
    ‪20 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪36 min drive‬

Room options

View all photos for Room

Premium bedding, pillow-top beds, minibar, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, pillow-top beds, minibar, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, pillow-top beds, minibar, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, pillow-top beds, minibar, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room (Extra Large)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room (Extra Large)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Extra Large, Extra Bed 2AD+1CH)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room (Extra Large, Extra Bed 2AD+1CH)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Extra Large Extra Bed 3 adults)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room (Extra Large Extra Bed 3 adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Berlin

Located in Berlin (Lichtenberg), iStay by NH Berlin City Ost Hotel is within a 10-minute walk of Stasi Museum Berlin and Ring-Center. .This hotel is 2.3 mi (3.7 km) from East Side Gallery and 3.1 mi (5 km) from Alexanderplatz.

What's nearby

  • Stasi Museum Berlin - 6 min walk - 0.5 km
  • Ring-Center - 6 min walk - 0.6 km
  • Boxhagener Platz - 20 min walk - 1.7 km
  • Simon-Dach-Strasse - 6 min drive - 2.1 km
  • Karl-Marx-Allee - 7 min drive - 2.4 km

Getting around

  • Magdalenenstrasse U-Bahn - 4 min walk
  • Berlin-Lichtenberg Station - 19 min walk
  • Berlin (BER-Brandenburg) - 42 min drive

Restaurants

  • ‪Coffee Fellows - ‬5 min walk
  • ‪Scoom - ‬6 min walk
  • ‪Thai Snack - ‬7 min walk
  • ‪Mustafa Demir’s Gemüse Kebap - ‬6 min walk
  • ‪Fröhliche Bäckerei Juci - ‬8 min walk

About this property

iStay by NH Berlin City Ost Hotel

IStay by NH Berlin City Ost Hotel offers 99 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Italian cuisine at Rossini Quattro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Rossini Quattro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Bar
  • Rossini Quattro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (90 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 27.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 27.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurter Allee
Frankfurter Allee Hotel
NH Berlin Frankfurter Allee
NH Berlin Frankfurter Allee Hotel
Nh Berlin Frankfurter Allee Hotel Berlin
NH Berlin City Ost Hotel
Ost Hotel
NH Berlin City Ost
NH Berlin City Ost Hotel
NH Berlin City Ost Berlin
NH Berlin City Ost Hotel Berlin

iStay by NH Berlin City Ost Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 531 reviews
Rating 8 - Good. 267 out of 531 reviews
Rating 6 - Okay. 71 out of 531 reviews
Rating 4 - Poor. 24 out of 531 reviews
Rating 2 - Terrible. 7 out of 531 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, amenities
God beliggenhed god betjening gode værelser jeg kommer der igen
Stayed 1 night in Jan 2026

10/10 Excellent

Torsten

Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Stayed 3 nights in Sep 2025

10/10 Excellent

KlausOgServants

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Kristine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Dayoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely satisfied

I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Stayed 3 nights in Aug 2025

10/10 Excellent

KlausOgServants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three days in Berlin

Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Stayed 3 nights in Aug 2025

8/10 Good

Govert

Liked: Staff & service, property conditions & facilities, room comfort
All ok, good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Nicolai

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Good location. Good value.

Amazing service and very cordial.
Stayed 5 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Stayed 4 nights in Dec 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, 4th time we have stayed to visit family, never been disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

VICHAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with all you need

A very nice room with everything you need, fridge, safe, AC
Stayed 3 nights in Aug 2024