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Aparthotel

smartments Berlin City-West

Photo gallery for smartments Berlin City-West

Front of property
Lobby lounge
Fridge, microwave, stovetop, dishwasher
Studio XL
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
Fasanenstraße 2, Berlin, 12043
  • Place, Kurfürstendamm
    ‪6 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Place, Zoo Berlin
    ‪12 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪34 min drive‬

Room options

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL

Studio XL

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio S

Studio S

Studio S

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Berlin

Located in Berlin (Charlottenburg), smartments Berlin City-West is within a 15-minute walk of Kurfürstendamm and Zoo Berlin. .This aparthotel is 2.5 mi (4 km) from Potsdamer Platz and 2.9 mi (4.7 km) from Brandenburg Gate.
View more Aparthotels in BerlinOpens in a new window

What's nearby

  • C/O Berlin - 3 min walk - 0.3 km
  • Theatre of the West - 4 min walk - 0.4 km
  • Kurfürstendamm - 6 min walk - 0.5 km
  • Kaiser Wilhelm Memorial Church - 9 min walk - 0.8 km
  • Zoo Berlin - 12 min walk - 1.0 km

Getting around

  • Zoological Garden U-Bahn - 5 min walk
  • Zoological Garden Station - 6 min walk
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪C/O Berlin Café - ‬3 min walk
  • ‪Comebuytea - ‬5 min walk
  • ‪Burgermeister - ‬5 min walk
  • ‪Zaddy’s by Kaplan - ‬4 min walk

About this property

smartments Berlin City-West

Smartments Berlin City-West offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Berlin aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and an elevator.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: EUR 45 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near a zoo

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 35 units
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.
Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH

Property is also known as

SMARTments business BERLIN CITY WEST Apartment
SMARTments business Berlin City-West Apartment
SMARTments business City-West Apartment
SMARTments business City-West
SMARTments business BERLIN CITY WEST
SMARTments business Berlin City West
SMARTments business Berlin City-West Berlin
SMARTments business Berlin City-West Aparthotel
SMARTments business Berlin City-West Aparthotel Berlin

smartments Berlin City-West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Manja

Liked: Cleanliness, amenities
Clean, convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Evzen

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025

10/10 Excellent

YUN CHU

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
Stayed 5 nights in Sep 2025

6/10 Okay

Yaniv

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, room comfort

smartments live up to their name

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025

8/10 Good

Sriprashanth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Meiqi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025

8/10 Good

Anja

Liked: Cleanliness

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness
Stayed 11 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, room comfort

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024

8/10 Good

Britta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024

10/10 Excellent

John

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024

10/10 Excellent

Baret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023

8/10 Good

Islam

Stayed 28 nights in Feb 2023

10/10 Excellent

Piera

Stayed 8 nights in Sep 2022

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money, good kitchen, would have liked reading light by the bed.

10/10 Excellent

Murtaza

Liked: Cleanliness, amenities
Oda temiz giriş ve .ulasim kolay personel güler yüzlü hizmet anlayışıyla hareket ediyor.
Stayed 1 night in Nov 2025

10/10 Excellent

Shoji

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good access
Stayed 3 nights in Nov 2025

10/10 Excellent

Harald

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025