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Comfort Inn & Suites Cincinnati Eastgate

2.5 star property

Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains
Dining
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • Place, EastGate Mall
    ‪11 min walk‬
  • Place, Coney Island
    ‪11 min drive‬
  • Place, Riverbend Music Center
    ‪12 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Basic Single Room, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Single Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Basic Single Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby
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The price is NZ$175
includes taxes & fees
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About the area

Cincinnati

Located in Cincinnati, Comfort Inn & Suites Cincinnati Eastgate is in the business district, within a 15-minute drive of East Fork State Park and Coney Island. .This hotel is 11.7 mi (18.8 km) from Belterra Park Gaming and Entertainment Center and 12.3 mi (19.8 km) from Riverbend Music Center.

What's nearby

  • EastGate Mall - 11 min walk - 1.0 km
  • Cincinnati Nature Center - 9 min drive - 9.9 km
  • Coney Island - 11 min drive - 17.0 km
  • Belterra Park Gaming and Entertainment Center - 12 min drive - 17.3 km
  • Riverbend Music Center - 12 min drive - 17.3 km

Getting around

  • Cincinnati Union Terminal - 25 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 33 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Sonic Drive-In - ‬4 min walk

About this property

Comfort Inn & Suites Cincinnati Eastgate

Hotel with free breakfast, in the vicinity of East Fork State Park
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cincinnati? This hotel has 1024 square feet (95 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (1,024 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Comfort Inn & Suites Cincinnati Eastgate Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 791 reviews
Rating 8 - Good. 269 out of 791 reviews
Rating 6 - Okay. 156 out of 791 reviews
Rating 4 - Poor. 70 out of 791 reviews
Rating 2 - Terrible. 69 out of 791 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Len

It was a decent enough place for a one night stay. Clean, which is important. But all of the vending machines were completely empty and I was thirsty. Also, there was never anyone readily available at the front desk, and the receptionist who arrived was less than friendly, although not rude. Also the toaster didn't work well and the orange juice tasted terrible. Wouldn't want to make it an extended stay
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The front desk clerk was quite rude. He commented about my Drivers License picture not looking like my face. Saying the person in the ID pic was a lot younger than myself. He commented on why I was using a specific type of card, stating that he doesn’t usually see those cards being used there. The room smelled strongly of mildew. The curtains were torn and stained. The bathroom was dirty. When we asked for an extra pillow, he told us that they don’t do that. When my husband asked for a paper coffee cup at 5:00am, he was told that breakfast doesn’t start until 7:00 am. And they will put more cups out at that time. Even though there was fresh coffee available, just no more cups in the lobby area, and was advertised in the hotel details on both Expedia as well as their own website. The pool had an out of order sign on the door, “closed for painting”, even though their website and Expedia stated the pool would be open by July 19th. We checked in on July 25th.
Torn curtains
Stained curtains
Bathroom counter
Bathroom light
Stayed 2 nights in Jul 2025

4/10 Poor

Morris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean good area to stay in
Stayed 2 nights in Jul 2025

4/10 Poor

Lori

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Incorrect bed size, ( full size, not a Queen size). even thought it said that the pool would be fixed, it wasn’t. ( reason why we picked it the first place, kids were disappointed and so were we). Had to switch a room because of the condition of the room. Air conditioner started to leak. Glad I brought my own soap, because the soap you guys set out wasn’t enough for a Baby doll. There were no towels in the bathroom. Keys were messing up. ( had to keep on swiping them to get them to work). Overall, I probably wouldn’t go there again. The best thing about it was the guy in the kitchen, he was GREAT. Handled everything with a smile and patience. Also the location of the place was good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Lexie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We are still out at 9 with a 5 year old and will only be going back to sleep because we have no other choice for the night. Very very disappointed with the cleanliness. We have pictures of stains on the bed, hairs on the toilet and beds. Dirty finger prints everywhere and it smells horrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Stayed 1 night in Jul 2025

6/10 Okay

Delfin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service not so good, hotel was clean.

Afternoon employee did not really know the surrounding areas as I asked a question about grocery stores (was late, around 10:30) and there was a Walmart less than 1 mile away which would have been an option had he told me about it. Also asked him the 2nd night to turn on the lights in the breakfast area as we had a family game night but he stated he could not do it. Breakfast was also very poor and light on options. Hotel was very clean though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kendall

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Not the worst

Pool wasn’t open, employee (male) at the front desk asked uncomfortable questions after looking at my (female) ID such as my birth year (said I looked young), my height (said I looked tall), asked why I was in town. Stopped once I told him my boyfriend would be joining me and I’m pretty sure he only asked me these questions because it appeared I was traveling as a single female. Our room was very nice, bed was very comfortable, provided breakfast was mediocre. I liked the waffle machine.
Stayed 1 night in Jul 2025

2/10 Terrible

Antoinette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The amidites that were mentioned on their website were a farse - misleading. The carpets were dirty and mildew smelling. No swimming pool as advertised, no iron, no blow dryer, no ice bucket. The cable tv was horrible. I only took photos of friends in our room. I was embarred to have them see this, but it was too late, because we had invited them site unseen. I was surprised, because most of the Comfort Inn and Suites are very nice. That is why I took a chance and booked the room unseen. Lesson learned. I did not know that there would be this opportunity to give feed back on the stay. Please take this hotel off your list.
Stayed 2 nights in Jul 2025

2/10 Terrible

kyrstyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the lobby was very smelly, the flooors in the hallways and lobby were vet dirty and looked like they had not been swept in a while. They gave us towels for our room at check in because they were short staffed and there were none in our room. Once we were in our room it was very HOT because the AC was not on and the room smelled very stagnant. The floors in our room were very dirty and there was an eyelash stuck on our nightstand. It looked like someone changed the bedding and then left. I would never book here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Very nice clean friendly

Stayed 3 nights in Jul 2025

4/10 Poor

Janine

Travelled with family
First we found a cockroach crawling on the floor in the morning. And they told breakfast would be at 6, well no breakfast and the coffee they had was awful!!!
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

You get what you pay for.

Not clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice property but who puts a coffee maker on the bathroom sink for their guests? Hotel is very close to the mall and customer service was ok.
Stayed 2 nights in Jun 2025

6/10 Okay

gerald

Good
Stayed 1 night in Jun 2025

8/10 Good

anissa

Not clean
Stayed 2 nights in May 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked in there was hair all over the floor pulled the bed sheets back they were urine stain sheets were dirty ask for a money back they wouldn't give it to us nasty place would not recommend it all
Stayed 1 night in Jun 2025

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In the bathroom shower there was water stains. In the pull out bed there was a medical glove, q-tip and there were no additional blankets/sheets for the pull out bed, but because of its condition everyone slept on the one bed.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The stay was nice! Decent breakfast and pool!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY! DIRTY!

It was dark when I arrived. I mistakenly only turned on 1 sm lamp. I started to pull my things out of the suitcase, but then decided to finish unpacking the next morning d/t being exhausted. I went to grab the bucket for ice and it was very DIRTY! I go to the front to req a new one, she said they're locked up in maint and hands me a trash bag to use. I just went to bed. I woke up to a disgusting room. The shower, still had DIRT in it w dirty hand prints and possible leg marks from where it was on the sides, foot prints in the stall w dirty sliding stall doors, with an already opened bar of soap that sat on top the shower stall. The ceiling started leaking above the shower head when I turned it on, ended up going halfway across the shower stall after Incleaned it then showered, luckily it didnt cave in because it was a LOT of water, not a few drips. Then, TOENAIL CLIPPINGS all over the bathroom floor, SHREDDED CHEESE strands all inside the drawers, the microwave looked like someone had exploded 10 bowls of something in it. It was VERY obvious it hadn't been cleaned. At least they changed the bed linen I guess.The woman at the front had a bad attitude but I remained polite and started to tell her that the room was very dirty and as I attempted to go into detail, she cut me off saying "ok" very short like, stopped trying to explain and said im canceling tonight and going else where bc of it. I then her the key cards, She says ok, youre all checked out. She didnt care at all.
Stayed 2 nights in May 2025