See all properties
Save

SkyCity Hotel

4.5 star property

Photo gallery for SkyCity Hotel

Front of property
Property amenity
Yoga
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
11 restaurants, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(233 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(123 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
The Grand by SkyCity
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,958 reviews
The price is NZ$359
includes taxes & fees
1 Mar - 2 Mar
The Grand by SkyCity

About the area

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Denny's - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants, steps from Sky Tower
SkyCity Hotel offers 323 accommodations with safes and complimentary newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 - This brasserie specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fortuna - This buffet restaurant serves lunch and dinner. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU by Nic Watt - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1298 out of 2001 reviews
Rating 8 - Good. 480 out of 2001 reviews
Rating 6 - Okay. 134 out of 2001 reviews
Rating 4 - Poor. 53 out of 2001 reviews
Rating 2 - Terrible. 36 out of 2001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah, Hamilton

Stayed 1 night in Oct 2025

10/10 Excellent

Linzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, and I felt safe going to one of the bars on my own. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The kind thoughts and the gift for my birthday. A very lovely touch.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was impressive. Check in was simple. The room was very well appointed clean and the bed was so comfortable! It was my birthday and I received a lovely surprise gift of handmade chocolate and a handwritten card. I’d definitely recommend staying here.

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone wa amazing will definitely be bac
Stayed 2 nights in Nov 2025

10/10 Excellent

Ulaiasi

Stayed 2 nights in Oct 2025

10/10 Excellent

LEANNE, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Room was clean and spacious would 100% stay again
Stayed 2 nights in Oct 2025

4/10 Poor

Mishaylah

Disables shower with the curtain was disappointing
Stayed 2 nights in Oct 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. All the staff members we came across were lovely and friendly. Very helpful
Stayed 1 night in Oct 2025

8/10 Good

Anne

Travelled with family
Liked: Amenities
Cleaning staff were helpful and friendly; check-in staff could have provided more information about finding our room, lift use and locations. Room cleanliness needed a little more attention to detail and there was a strip of light coming into room about curtains all night. TV options were good but it was clunky to use and remote very slow to respond. Great location though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

10/10 Excellent

maher

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
Great room. Excellent location. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Staff always helpful and friendly and do their best to make your stay great. Arrived very early in the morning due to flight and was in my room at 10.30am. Without the hotel trying to charge you extra. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Dyana

Wonderful
Stayed 1 night in Oct 2025

6/10 Okay

Loïs

Business traveller
Liked: Cleanliness, amenities
I booked seven rooms for three days. When I arrived, I asked for a room with two single beds instead of one double bed, and was told that I would have to pay an extra $20 per night. I find this pathetic and very unprofessional, given the price I paid for the hotel reservation, not to mention the meeting room reservation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such wonderful friendly helpful staff, from reception to concierge. Always love a good interaction as it brings the humanity side into the occasion. Looking forward to staying again soon
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had an amazing stay but I would've rated 5 stars for all if the pool was cleaner. Looks like it needed to have a bit of cleaning. It was busy during our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, and great, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cedrick

Stayed 4 nights in Oct 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Ciara

Stayed 1 night in Oct 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couch in room had a stain on it
Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025