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Hesperia Bilbao

4.0 star property

Photo gallery for Hesperia Bilbao

Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Campo Volantin, 28, Bilbao, Vizcaya, 48007
  • Place, Zubizuri Bridge
    ‪2 min walk‬
  • Place, Bilbao City Hall
    ‪5 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪8 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(77 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (Extra Bed 3 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Bilbao

With a stay at Hesperia Bilbao in Bilbao (Uribarri), you'll be a 5-minute drive from Guggenheim Museum Bilbao and 7 minutes from San Mames Stadium. .This hotel is 13.5 mi (21.8 km) from Port of Bilbao and 0.1 mi (0.2 km) from Bay of Biscay.

What's nearby

  • Zubizuri Bridge - 2 min walk - 0.2 km
  • Bilbao City Hall - 5 min walk - 0.5 km
  • Guggenheim Museum Bilbao - 8 min walk - 0.7 km
  • Plaza Moyua - 11 min walk - 1.0 km
  • Plaza Nueva - 11 min walk - 1.0 km

Getting around

  • Uribitarte Tram Station - 5 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 14 min walk
  • Bilbao Airport (BIO) - 22 min drive

Restaurants

  • ‪Singular - ‬8 min walk
  • ‪Restaurante Zubizuri - ‬3 min walk
  • ‪La Mutua - ‬6 min walk
  • ‪Gastronomia Bilbao - ‬3 min walk
  • ‪Biak - ‬3 min walk

About this property

Hesperia Bilbao

Riverwalk hotel with a coffee shop and a bar
Hesperia Bilbao offers 151 accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 151 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's bar/lounge, Cafetería Bar La Orilla, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bilbao? This hotel has 990 square feet (92 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cafetería Bar La Orilla - This bar serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Bar La Orilla

Things to do

  • Gym
  • Stereo

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (990 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

NH Collection Ría Bilbao Hotel
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel
Hesperia Bilbao Hotel Bilbao
Collection Ría Hotel
NH Collection Ría Bilbao
Hesperia Bilbao Hotel
Hesperia Hotel
Hesperia Bilbao Hotel
Hesperia Bilbao Bilbao
Hesperia Bilbao Hotel Bilbao

Hesperia Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 621 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with equal service and perfect location near everything central in Bilbao
Stayed 3 nights in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Horacio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I want to make it very clear why I made the decision to leave the hotel. My decision is based on one simple but fundamental reason: I was lied to, and in my book, that is unforgivable. The truth —no matter how uncomfortable— will always be better than a lie of this magnitude. During my stay, the hotel’s air conditioning system was not working and, as I later found out, it had already been out of service for several days before my arrival. In the past, I’ve received communications from the team notifying me of situations such as construction work or noise. This time, however, all I received was a welcome email —with no mention whatsoever of such a significant issue. I was allowed to check in without any warning about the situation. Once inside the room —and after completing the check-in— I was told that “the air broke down that morning.” This is not, as we say in English, kosher; quite the opposite, it smells bad. When my wife called to express our frustration, they handed me the phone, and again, they insisted on the same story. As a “solution,” they offered me a portable AC unit, which didn’t work correcly. I actually have a similar one in my apartment in Paris due to the city’s restrictions on fixed installations, so I’m well aware of their limitations. The lie became obvious in two moments: The person who brought the portable AC told me the air had been out for several days. A neighbor on the same floor confirmed exactly the same thing shortly afterward. With that, there
Stayed 3 nights in Oct 2025

6/10 Okay

moises, Hallandale Beach

Too expensive for hotel conditions. Go
Stayed 2 nights in Oct 2025

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the location was excellent walkable to central town and the Guggenheim museum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to bilbao
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service
Air conditioner turned off so it was hot. Woke up 5am this am, sweaty. Window ooen but no help and tgen street noises firved closure
Stayed 3 nights in Oct 2025

4/10 Poor

John, Sarasota

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guggenheim Museum was very close. Great photos across the river from the hotel. Check in was excellent and management was very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Reinier

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect base for exploring Bilbao with the Guggenheim, city centre and old town all within 10 minutes walk. Really comfortable hotel, contemporary design and very friendly staff. Parking is a bit tight but easy to find. Highly recommend staying here!
Hotel frontage
Guggenheim across the river
Bar
Lobby
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here briefly, just for a night, before our flight. The hotel was very centrally located, minutes from the Guggenheim, so perfect for a quick stop in Bilbao. The staff was super helpful with recommendations and very polished. My only gripe was that the AC didn’t work well, but the windows do open so we were comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Rod

Liked: Cleanliness
I stayed on the1st Floor, which was open to loud outside late night noise that kept me awake having previously paid for rooms on higher floors. The toiletries in the shower area were not working properly and the switch between shower and bath was tight.
Stayed 2 nights in Sep 2025

8/10 Good

Anushanth

Stayed 3 nights in Sep 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were freindly and helpfull. Breakfast was plentiful and with a wide variety of choice.
Stayed 3 nights in Sep 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just had a tiny room with a skylight - not a window, much less a window I could see out of, and definitely not facing the river. For the price, that was disappointing.
Stayed 1 night in Sep 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, centrally placed however bar shut at 11pm on Monday and Tuesday which was far too early for a hotel in a vibrant city
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location for visiting both the Guggenheim and the old town
Stayed 2 nights in Sep 2025

10/10 Excellent

Jun

Stayed 1 night in May 2025

6/10 Okay

Alvaro

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey, Solana Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Hesperia was a wonderful location between old town, new plaza, Guggenheim & transportation! Everyone was friendly & helpful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025