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Hotel New Bilbao Airport

3.0 star property

Photo gallery for Hotel New Bilbao Airport

Exterior
Double Room | Bathroom
Reception
Bar (on property)
Daily buffet breakfast (EUR 8 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
Zarandoa Kalea, 1, Derio, Vizcaya, 48160
  • Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Plaza Nueva
    ‪9 min drive‬
  • San Mames Stadium
    ‪10 min drive‬
  • Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Bilbao by IHG

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1003)
The price is NZ$180
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Holiday Inn Express Bilbao by IHG

About the area

Derio

Located in Derio, Hotel New Bilbao Airport is within a 15-minute drive of San Mames Stadium and Guggenheim Museum Bilbao. .This hotel is 16.6 mi (26.7 km) from Port of Bilbao and 5.5 mi (8.8 km) from Monte Artxanda.

What's nearby

  • Guggenheim Museum Bilbao - 9 min drive - 9.5 km
  • Plaza Nueva - 9 min drive - 8.7 km
  • Plaza Moyua - 9 min drive - 9.8 km
  • San Mames Stadium - 10 min drive - 9.8 km
  • Bilbao Exhibition Centre - 11 min drive - 12.6 km

Getting around

  • Moyua Station - 11 min drive
  • Barakaldo Lutxana Station - 13 min drive
  • Bilbao Airport (BIO) - 4 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪MasQMenos - ‬3 min drive
  • ‪Tindaya - ‬6 min drive
  • ‪Artebakarra - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Hotel New Bilbao Airport

Hotel in Derio with airport shuttle service and a 24-hour front desk
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5 AM to 10:00 AM for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio

Hotel New Bilbao Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 686 reviews
Rating 8 - Good. 214 out of 686 reviews
Rating 6 - Okay. 54 out of 686 reviews
Rating 4 - Poor. 18 out of 686 reviews
Rating 2 - Terrible. 27 out of 686 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Mar 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. So nice and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra Selena

Stayed 1 night in Mar 2025

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

10/10 Excellent

William G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basque Country trip

We were well accommodated at the Hotel New Bilbao Airport. All was wonderful. We did have to leave very early for our flight back to the US. There was no coffee machine in the room. The hotel breakfast was not available before we shuttled over to the airport. Definitely not a deal breaker, but if they could have had a simple coffee machine in the lobby to accommodate the early birds, that would have been great! Thanks for a very nice stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Tetsuji

Stayed 1 night in Feb 2025

6/10 Okay

harvey, Doylestown

Liked: Cleanliness
Disliked: Staff & service
2nd time we stayed and used airport shuttle both ways but this time the pickup driver told us he was only the driver and would not help with the bags, including for a woman whose bag was quite heavy; plus he kept the doors and windows open in 6C weather waiting for other passengers
Stayed 1 night in Jan 2025

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes from airport. Very convenient Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an early morning flight out

Modern, clean, spacious and well decorated hotel that is super handy for the airport (2min drive away). Would definitely use again
Stayed 1 night in Nov 2024

2/10 Terrible

Jaime Maqueo

Personal de recepcion FATAL un hombre anoche 11:30pm PESIMO servicio
Stayed 1 night in Nov 2024

8/10 Good

Kiril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark, Reston

Stayed 1 night in Oct 2024

6/10 Okay

Hien

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly staff acts like guests are inconveniences. I was an hour early for check in and another guest was 30 min early. The front desk refused to check us in early despite available rooms. I understand rules are rules, so that was actually fine, but no one smiled, say hello or acknowledged you. Driver of shuttle was the same way. No smile, no hello, no acknowledgement and just left my luggage in front of the hotel. The only time he smiled was when he was tipped. Nothing included in the room except a nice clean bed and clean, updated bathrooms. Continental breakfast looked lousy for free much less the cost of 8 euros they charge. There are no restaurants near by except a restaurant in the Holliday Inn Express next door. Bottom line, expect nothing except a clean bed and free shuttle to airport. I recommend paying a little more for the Holliday Inn Express down the street. They were so much nicer with staff and facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Maree

Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

carole

Great place clean good bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Junco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here by the airport because we had super early flight the next morning. Room was nice, roomy and clean. Has airport shuttles.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport Option

Staff was very nice and helpful. Convenient to the airport with shuttle service. First run @5AM, so early flights may have to make other arrangements.
Stayed 1 night in Oct 2024

2/10 Terrible

Yolanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A rude awakening!

I would recommend to hire caring and attentive ladies at the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport for early am flight. Shuttle is not super frequent early (5:30 or 6:15.) Not many dining options nearby.
Stayed 1 night in Oct 2024

8/10 Good

LUZ M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dan, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024