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Natra Bintan, a Tribute Portfolio Resort

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Property amenity
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Tent, 1 King Bed, Garden View (Whirlpool) | Bathroom
Exterior
Tent, 1 King Bed, Pool View
Luxury
4.5 star property
8.8

Excellent

Tranquil luxury by the lake

Surrounded by serene, tranquil surroundings, this glamping resort offers a unique blend of comfort and adventure near a picturesque man-made lake. Enjoy outdoor whirlpool tubs, convenient buggy service, and delightful dining options, all designed to elevate your stay.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jln. Raya Haji Km 1, Treasure Bay, Bintan, Riau Islands, 29152
  • Place, Crystal Lagoon
    ‪12 min walk‬
  • Place, Bintan Lagoon Resort Golf Club
    ‪17 min drive‬
  • Place, Plaza Lagoi
    ‪19 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪167 min drive‬

Room options

View all photos for Tent, 1 King Bed, Pool View

Tent, 1 King Bed, Pool View

Tent, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tent, 1 King Bed, Garden View

Tent, 1 King Bed, Garden View | View from room

Tent, 1 King Bed, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tent, 1 King Bed, Garden View

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tent, 1 King Bed, Pool View (Whirlpool)

Tent, 1 King Bed, Pool View (Whirlpool)

Tent, 1 King Bed, Pool View (Whirlpool)

  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tent, 1 King Bed, Garden View (Whirlpool)

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed, Garden View (Whirlpool)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tent, 2 Single Beds, Garden View

Tent, 2 Single Beds, Garden View

Tent, 2 Single Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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Premium bedding, minibar, in-room safe, desk
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The price is NZ$204
includes taxes & fees
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About the area

Bintan

When you stay at Natra Bintan, a Tribute Portfolio Resort in Bintan, you'll be next to a golf course, within a 5-minute drive of Crystal Lagoon and Bandar Bentan Telani Ferry Terminal. .This beach resort is 4.1 mi (6.5 km) from Lagoi Bay Lake and 4.3 mi (6.9 km) from Pulau Marawang.
View more Resorts in BintanOpens in a new window

What's nearby

  • Crystal Lagoon - 12 min walk - 1.0 km
  • Lagoi Bay Lake - 13 min drive - 7.1 km
  • Bintan Lagoon Resort Golf Club - 17 min drive - 14.9 km
  • Plaza Lagoi - 19 min drive - 9.0 km
  • Lagoi Bay Beach - 19 min drive - 9.0 km

Getting around

  • Tanjung Pinang (TNJ) - 78 min drive

Restaurants

  • ‪Rempah Kitchen - ‬10 min drive
  • ‪Tipi Bar @ Anmon - ‬4 min drive
  • ‪Warung Pak Lagoi - ‬10 min drive
  • ‪El Lagoi Beach Club - ‬11 min drive
  • ‪Sugarbeats - ‬10 min drive

About this property

Natra Bintan, a Tribute Portfolio Resort

Natra Bintan, a Tribute Portfolio Resort offers 100 air-conditioned accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Bintan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Complimentary bicycles and a water park (surcharge) with waterslides are featured at the resort. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including a water park (surcharge) and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy international cuisine at The Patio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
The Patio - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli
  • Tea service

Restaurants on site

  • The Patio

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Boat and paddles
  • Ecotours
  • Free bicycle rentals
  • Golf caddies
  • Golf carts
  • Outdoor pool
  • Paddleboard
  • Playground
  • Scooter/moped rentals
  • Segway rentals/tours
  • Water park
  • Waterslide

Family friendly

  • Children's games
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 100 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 641300.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 641300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Canopi Hotel Bintan
Canopi Hotel
Canopi Bintan
Canopi
Canopi Resort Bintan
Canopi Resort
The Canopi Bintan Island/Lagoi
Canopi Bintan Tribute Portfolio Resort
Canopi Tribute Portfolio Resort
Canopi Bintan Tribute Portfolio
Canopi Tribute Portfolio
Natra Bintan, A Tribute Portfolio Resort Resort
Natra Bintan, A Tribute Portfolio Resort Bintan
Natra Bintan, A Tribute Portfolio Resort Resort Bintan

Natra Bintan, a Tribute Portfolio Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 432 reviews
Rating 8 - Good. 170 out of 432 reviews
Rating 6 - Okay. 23 out of 432 reviews
Rating 4 - Poor. 7 out of 432 reviews
Rating 2 - Terrible. 10 out of 432 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm hospitality and great service from the staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eman, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
6446439
Stayed 4 nights in Oct 2025

8/10 Good

Karen Li Shien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A kids friendly hotel. There are lots of activities for children. The staff are nice and friendly, I’d liked to specially thanks to Harry for your warmth welcome, Luthfi (good luck), Gabriel (my son likes the mocktail), Ajy & Rinto (archery forever), Yogi (salute to your smile), Axil (BBQ at tent) We had a great time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward Woon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told
Stayed 3 nights in Oct 2025

10/10 Excellent

theresa

Stayed 2 nights in Aug 2025

10/10 Excellent

AI LING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Konstantinos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
During our recent stay, we were particularly impressed by the staff, who were exceptionally friendly, attentive, and always ready to help. Their efforts made us feel welcome and special, and the service provided was warm and genuine. The facilities themselves, at least in the unit we occupied, were well-serviced and we were accommodated in many thoughtful ways by the team. However, we did notice that the ceiling of our tent had accumulated mold, which should be addressed through proper cleaning and disinfection. Given the cost of the stay, we feel that such an issue does not reflect the level of condition that guests would reasonably expect. Overall, while the staff and service were outstanding, attention to this maintenance matter would greatly enhance the quality and value of the experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jul 2025

8/10 Good

Shu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

YUN PIK, VANCOUVER

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zoran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend for a short relaxing trip

Amazing service, great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Bryan Ting On

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Family Resort with tons of activities

My family had a blast at Natra Bintan. This resort is very family friendly, all the staff are very polite and helpful. We signed up the kids activities package with Treasure Bay, if you are hotel guest, you will enjoy 20% off discount which is a really good deal as you can utilize the voucher for 2 days span. We also love the food at the hotel, kids eat for free and there is a good variety of choices. I highly recommend this resort and will definitely revisit again in the near future.
Stayed 2 nights in May 2025

8/10 Good

Gagandeep

Travelled with family
Liked: Cleanliness, staff & service
Everything’s good, except that the property doesn’t have a gym.
Stayed 2 nights in Apr 2025

10/10 Excellent

kirra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing getaway

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and staff are so friendly and helpful I will definitely be returning again soon
Stayed 1 night in Feb 2025

10/10 Excellent

Efren Francis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent.
Stayed 3 nights in Dec 2024

2/10 Terrible

Aarthi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
God awful experience staying here. No one shud ever come here thinking it will be quiet and peaceful. They keep hosting so many noisy horrid events which either start at 5am or go on till late in night. This country has no sense of modulating noise or have a sense of hospitality. They think everyone enjoys a gawdy, noisy event . We will never ever be back ! And pls pls there are soo many better resorts here . I personally recommend Angsana and Banyan tree. Made a mistake booking here this time. Nightmarish experience.

8/10 Good

Patrice Pierre Henri, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoon and spacious ‘tent’.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

LEONG SING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natra Bintan is a very nice resort with nice crystal lagoon. The staffs there were amazing. Rooms were cozy and aircon was very cooling as the weather outside was extremely hot. The walk to Treasure Bintan activity centre was quite a distance to walk. Overall we enjoyed our stay at Natra Bintan and we would definitely choose Natra Bintan again. It’s near to BBT ferry terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

As a family of 2 adults and a daughter aged 12 we stayed for 4 nights and had a fantastic time. The staff are so helpful considerate and always have a smile on their faces. The taxi driver Antonio was especially helpful with trips to different areas. The food was delicious lots of choices and never a bad meal, the cost of the food was very reasonable for a hotel and the standard was consistently good. You also have access to the lagoon with the water park which was great fun trying wakeboarding for the first time. We have lots of happy memories from our stay. Please remember you are staying in a tent and although it is a luxurious tent it does not have sound proofing so remember ear plugs if a light sleeper. I am a light sleeper but was fine without any earplugs but just so people are aware. We did have a couple of downpours but soon cleared and dried up. A lovely hotel elevated higher by the staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

wai hoh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024