Employees were friendly enough, but the hotel is definitely not handicap accessible. We brought my handicap, mother and struggle to find close parking, and the only elevators were in the middle of the hotel, which made it hard for her to get back-and-forth. The indoor pool was not heated. It was freezing so we couldn’t even swim. The room was subpar, not worth the amount I paid nightly. Beds were super hard and too firm. The door wouldn’t shut without force so we were concerned for our safety. The only thing good was that it was in a convenient location, so there was plenty of food and shopping around to enjoy.