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Mercure Birmingham West Hotel

4.0 star property

Photo gallery for Mercure Birmingham West Hotel

Daily full breakfast (GBP 16 per person)
Exterior
Interior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Spa

Explore the area

View map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • Place, Utilita Arena Birmingham
    ‪8 min drive‬
  • Place, Black Country Living Museum
    ‪9 min drive‬
  • Place, Bullring & Grand Central
    ‪10 min drive‬
  • Airport, Birmingham (BHX)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

8.2 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(32 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About the area

West Bromwich

A stay at Mercure Birmingham West Hotel places you in the heart of West Bromwich, a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham. .This spa hotel is 4.7 mi (7.5 km) from Birmingham Cathedral and 4.8 mi (7.8 km) from Victoria Square.

What's nearby

  • Utilita Arena Birmingham - 8 min drive - 7.1 km
  • Victoria Square - 8 min drive - 7.8 km
  • Black Country Living Museum - 9 min drive - 8.9 km
  • Bullring & Grand Central - 10 min drive - 9.4 km
  • Cadbury World - 13 min drive - 11.2 km

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪The Interceptor - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Windsor Castle - ‬19 min walk
  • ‪The Vine - ‬8 min walk

About this property

Mercure Birmingham West Hotel

Suburban hotel with a full-service spa and a health club
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Stay in one of 168 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy international cuisine at Restaurant 1896, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in West Bromwich? This hotel has 1916 square feet (178 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 828 reviews
Rating 8 - Good. 236 out of 828 reviews
Rating 6 - Okay. 104 out of 828 reviews
Rating 4 - Poor. 49 out of 828 reviews
Rating 2 - Terrible. 47 out of 828 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Disliked: Amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tins

Stayed 2 nights in Aug 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and friendly, ready to help and always with a smile. Well done to you all. The health club facilities were great too.
Stayed 2 nights in Aug 2025

6/10 Okay

Inosh De, Slough

Disliked: Cleanliness, staff & service
The bed was comfy, and the room was okay, but a little dated. The spa was seriously gross, but the gym was fine. The front desk people need some training, it's supposed to be a 4-star hotel. It's really more like a 3-star.
Stayed 3 nights in Jul 2025

10/10 Excellent

steve

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hajara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed at the Mercure recently and while there were a few hiccups, I’m giving an extra star simply because the staff were so lovely. Maciej and the reception team were particularly brilliant – incredibly helpful, kind, and genuinely went out of their way to make our stay easier. They helped my husband print his exam notes for free, and were really accommodating when it came to storing my medication that needed strict temperature control. That kind of thoughtful service really does go a long way. The housekeeping team were also great – friendly and the room was very clean. However, the room itself was a bit smaller than we expected and didn’t have a fridge or microwave. I know a lot of hotels seem to be moving away from offering those now, but it’s still worth noting. A couple of bits in the room could do with attention too – the iron was slightly broken and the shower handles were a bit wobbly. The drainage in the shower wasn’t the best either, with water pooling quite quickly. We mainly chose this hotel for the hot tub, so it was a shame that it was out of order during our visit. The pool, steam room and sauna were nice to use though, and I even joined in on a couple of classes which were fun. The leisure area overall could do with a bit of a refresh – there’s a bit of rust around and it does get quite busy, as it seems to be shared with local members. Breakfast was fine, nothing special, but it did the job.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tarlok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,& the staff was help full The only problem i had coming there your Hotel Board should be in Bigger size & well displayed on left side too,i missed the site twice,this is my Optionen
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to pay for the car park £7 I choose this hotel because if the car park and location but that turn me off completely.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Rooms were comfortable and clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Zoe

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly, room was lovely, but the spa was a disappointment, hardly any sun loungers, pool too small. Partner said men’s changing rooms was dirty and unhygienic. Jacuzzi wasn’t working. Spa area also seemed dirty, so we didn’t get any use of the facilities there. Personal opinion- only allow certain amount of people in the spa so it doesn’t get too crowded.
Stayed 1 night in Jul 2025

6/10 Okay

rosemary

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler on business, very welcoming staff, very pleasant place to stay. An oasis really …
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Babawale

Travelled with family
Liked: Cleanliness, room comfort

Staff were nice and we had a comfortable bed to sl

Stay was good. Neighbours smoking cannabis, wasn't a pleasant smell around the corridors despite being a smoke free environment.
Stayed 1 night in Jul 2025

8/10 Good

ginie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Jul 2025

8/10 Good

Chinye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

The hotel was clean and staff were friendly. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. They went above and beyond with their service. The restaurant and bar are very good with great service. Very comfortable setting. The rooms are nice and clean.The decor is pleasant and rooms are bright. I found this hotel to be quiet. They have magnets on the hall doors that shut at night. It stops the noise. I would recommend this hotel and would definitely stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

Kent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about this property screams "old". Old carpet. Chairs that are old and faded. Poor lighting. Drab common areas.
Stayed 2 nights in Jul 2025

8/10 Good

gina

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Check in was easy. Just need to pay for parking.
Stayed 1 night in Jul 2025