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The Ritz-Carlton, Philadelphia

5.0 star property

Photo gallery for The Ritz-Carlton, Philadelphia

Lobby
Exterior
Breakfast, lunch, dinner served; Latin American cuisine
View from property
Children’s activities

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Place, City Hall
    ‪2 min walk‬
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪6 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 Bedroom

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Philadelphia

Located in Philadelphia (Center City), The Ritz-Carlton, Philadelphia is within a 10-minute walk of Pennsylvania Convention Center and Rittenhouse Square. .This luxury hotel is 0.4 mi (0.6 km) from Reading Terminal Market and 4.2 mi (6.8 km) from Lincoln Financial Field.

What's nearby

  • City Hall - 2 min walk - 0.2 km
  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • Reading Terminal Market - 6 min walk - 0.6 km
  • Thomas Jefferson University Hospital - 6 min walk - 0.6 km
  • Rittenhouse Square - 8 min walk - 0.7 km

Getting around

  • City Hall Station - 3 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia Intl. Airport (PHL) - 24 min drive

Restaurants

  • ‪La Colombe Coffee Roasters - ‬2 min walk
  • ‪Barcade - ‬2 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪McGillin's Olde Ale House - ‬3 min walk
  • ‪The Capital Grille - ‬1 min walk

About this property

The Ritz-Carlton, Philadelphia

The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 301 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Latin American cuisine at Aqimreo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Aqimreo - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub (83 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 314863

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherman

Stayed 1 night in Dec 2025

4/10 Poor

Shelly

Travelled with group
Disappointed with spa and with room service
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Common rooms/ lobby. Rooms only okay
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Room was adequate and clean, staff were friendly. Wasn't able to get anyone in room service, concierge, or others of the direct dial buttons on the phone after checking into the room, but eventually the gentlemen at the front desk was able to help me with finding a great spot for a walk up holiday meal. The amenities left a bit to be desired when compared to my stay at this same property a few years ago. The bathrobe was much thinner and a lower quality, there were less overall amenities in the room and offered as additional services (things like turn down, bath, other specialties, and less room service options)
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Dec 2025

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service
No porters or doormen working Friday night-had to drag my 40 lb bag up marble entry stairs to get in to hotel Bedspread torn in multiple places Generally blase service
Stayed 1 night in Dec 2025

10/10 Excellent

DaRayl Keandre

Stayed 3 nights in Nov 2025

8/10 Good

Maya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Joseph

Stayed 1 night in Nov 2025

10/10 Excellent

david

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fabulous food at their restaurant, nice upscale accommodations. Our only complaint is they allow dogs and we had a barking dog during dinner one evening.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aliaksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch: staff, food, service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Neeraj

Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great! The concierge took amazing care of every detail of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
I've stayed at Ritz Carlton properties for years and for the most part my stays have been enjoyable. However, this stay was one of the worst in recent memory and I'm not sure if I will stay at a Ritz Carlton property again in the future. Some of the pillow cases were stained/dirty, the towels felt like sand paper, the phone was not working, the fire alarm went off at 6am Sunday morning and life safety instructions were unclear at best, my wife ordered a bagel and it was not only poor in quality it was burnt black, just a terrible experience.
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Stayed 2 nights in Nov 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was really comfy. Wasn't impressed with the room though for the prices of a Ritz and it didn't have refrigerator other than the mini-bar. The bartenders and bellmen were FANTASTIC! Breakfast was average, but the eggs were excellent! Be aware you will hear the bell from City Hall on the hour so if you want to sleep in, don't stay here!
Stayed 1 night in Nov 2025

8/10 Good

Desiree

Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Oct 2025