8/10 Good
Joy
Travelled with family
29 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Good hotel for a good price. The rooms felt modern and clean. And the staff is very attentive . A few cons or FYIs if you will:
-They do have music on the weekends that goes to around 10pm so if you go to bed before then, you may have trouble falling asleep.
-They have a small restaurant on site which has “free” breakfast for guests and the food is pretty good. You order off a menu, not buffet and anything outside of what the small portion they give you is an additional charge which you get surprised with at the end of your stay. They don’t tell you until you are about to check out. For instance , you get either juice or coffee included . Not both. If you want both , extra charge. Ask for a substitution, extra charge or no go.
-Also be prepared when it comes to potty time - you cannot flush toilet paper down the toilet. Yes, even for #2. All paper must go in the trash can next to the toilet.
-You have use of the neighbor departs pool which is quaint but nice and relaxing. Although we were kicked out due to them “treating” the pool. Mind you, no sign was put up to let us know to NOT use the pool. That was a fun itchy night . So please check with the people at the Mayan hotel on pool use before getting in.
Joy
Stayed 4 nights in Apr 2025
