Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Dinner served
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • Place, The Umstead Spa
    ‪8 min walk‬
  • Place, William B. Umstead State Park
    ‪11 min walk‬
  • Place, Lake Crabtree County Park
    ‪1 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hospitality)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Premium 2 Room 2 Double Bed Suite Pure Wellness

  • Sleeps 6

Two-Room Corner King Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite Hearing Accessible-Non-Smoking

  • Sleeps 6

King Suite with Bath Tub - Disability Access/ Non-Smoking

  • Sleeps 3

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds-Hearing Accessible Non-Smoking

  • Sleeps 6

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Room Corner Premium Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

Premium Suite with Two Double Beds

  • Sleeps 6

Two Room Corner Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium 2 Double Suite

  • Sleeps 6

Mobility Hearing Accessible Premium Wellness 2 Double Room with Roll in Shower

  • Sleeps 6

Fitness King Suite

  • Sleeps 4

2 Room Corner Premium King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Presidential Suite With 1 King Bed-Non Smoking

  • Sleeps 4

2 Room Hospitality Suite-1 King Bed-Nonsmoke

  • Sleeps 4

Similar properties

About the area

Cary

When you stay at Embassy Suites by Hilton Raleigh Durham Research Triangle in Cary, you'll be in the suburbs, within a 10-minute drive of North Carolina State Fairgrounds and North Carolina State University. .This hotel is 4.1 mi (6.6 km) from Lenovo Center and 7 mi (11.3 km) from Crabtree Valley Mall.

What's nearby

  • Sigma Gamma Rho Sorority Headquarters - 8 min walk - 0.7 km
  • The Umstead Spa - 8 min walk - 0.7 km
  • William B. Umstead State Park - 11 min walk - 1.0 km
  • Lake Crabtree County Park - 1 min drive - 2.7 km
  • North Carolina State University - 4 min drive - 6.4 km

Getting around

  • Cary Station - 9 min drive
  • Raleigh-Durham International Airport (RDU) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Rally Point Sport Grill - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪La Victoria - ‬9 min walk

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 273 guestrooms, featuring kitchenettes with refrigerators and microwaves. 49-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, Bistro In the Park, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cary? This hotel has 20066 square feet (1864 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Beth

Travelled with family
Disliked: Staff & service, amenities
Front desk staff were very rude and did not like guests to ask any questions. Airport shuttle service unpredictable and driver rude. Stayed 3 days and never had a housekeeper come to refresh towels, clean, make beds….nothing. Worst Embassy Suites I’ve ever stayed at. Do NOT recommend!
Stayed 3 nights in Oct 2025

8/10 Good

Linda J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staff member I experienced wasn’t the friendliness. The customer in front of me received a full explanation of services, events and amenities of the hotel. I was given a key and told that all the information was inside the key folder as she called the next person. No smile or eye contact. I felt uncomfortable so I just took the key and walked away.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaneika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Japhonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony, Chesapeake

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and breakfast. I did not like the late check-in process
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
The bathtub had multiple defects on the floor, and needed to be replaced
Stayed 2 nights in Oct 2025

4/10 Poor

Britney

Stayed 2 nights in Oct 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was when we arrived at 4 o’clock the rooms were not ready, but other than that, everything was great
Stayed 1 night in Oct 2025

4/10 Poor

durga

Disliked: Staff & service, property conditions & facilities
Room is not cleaned
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriela, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fully stocked and clean. The staff were very friendly and we felt very welcome. The pool area was nice as well and was stocked with clean towels. We stayed in the premium suite and it was lovely.
Stayed 2 nights in Oct 2025

2/10 Terrible

Taylor

Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities
The room and experience were perfect. I especially loved the made-to-order breakfast options and buffet that were included.
Stayed 1 night in Oct 2025

10/10 Excellent

Nastasia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good! Very clean and well kept 10/10
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sheronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 1 night in Oct 2025

6/10 Okay

Gail

Liked: Cleanliness, staff & service, amenities
I stayed in room 733. The room was lovely and spacious. However, the air conditioning was very noisy because the filter hadn’t been changed in five months. So I didn’t sleep well because I heard a high pitched noise from the filter all night.
Stayed 1 night in Oct 2025

6/10 Okay

Mike

Travelled with family
Liked: Property conditions & facilities, room comfort
Breakfast was the bright point.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Tangie

Stayed 2 nights in Oct 2025

8/10 Good

Terry

Disliked: Staff & service
Stayed 1 night in Sep 2025