4/10 Poor
Nicole
Travelled with family
22 Jun 2025
Booked 6 months in advance. Checked in and hotel is fine, clean etc. Room was stiflingly warm and stuffy. The room was situated with a window that you could step in and out onto a courtyard. The only way to cool the room was to leave the window open which would allow any stranger to walk into the room. No Air Condition in room. Let the staff know the next day that the evening was unpleasantly hot w/o air conditioning and being unable to open the window for air or allow potential strangers to step into the room. Man on phone at front desk said the window would only be accessible to staff or other people staying there, therefore it’s fine. I said, I don’t know you or the other guests here and at that point he hung up on me.
Problem needs to be address. Install a lock that allows the window to be cracked open without being able to be pulled open to let anyone step in. Would not stay there again. Sorry to report but be sure to ask that you not be on second floor with a window accessible to strangers if you need fresh air on a warmer summer night.
Nicole
Stayed 1 night in May 2025