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Good late bar with food to 1/2am.comfy beds and right by the NEC

My family stayed for 1 night while visiting Drayton Manor Theme Park. The hotel is set in lovely grounds with a good outside area by the bar with lots of tables. The staff at breakfast were amazing, really accomodating and brought me gluten free cornflakes and toast specially made. We visited on a particularly hot day and I was a bit worried about the lack of air conditioning. Our room had a fan in the cupboard and this worked really well even thought there were 4 of us in the same room. The pool nice and clean and there was a jacuzzi, sauna and steam room for the adults to use. All in all, really pleased!

The staff were so quick when checking us in and they added late checkout until 2pm as we were visiting my newborn niece on life support in the hospital. Breakfast was lovely, our room was beautifully clean with a fantastic shower and the bed was so comfortable I never wanted to leave it!

Second time we've stayed in the past couple of months and we'll definitely be back. The customer service is excellent - all the staff are happy, friendly and helpful. We booked a double room for one night but at short notice decided to book a secind night. By then, only a twin was available so we assumed we'd need to check out of one, leave our luggage somewhere and then check into the second room. When we went to ask about leaving luggage in the morning, the receptionist had already arranged for us to stay in the same room, checking us back into it. The hotel is perfect for the NEC. We went to Gardeners World Live and the Good Food Show and even some high profile presenters were staying and enjoying the buffet breakfast!

Very comfortable and excellent location. Staff very helpful

Brilliant stay. Comfortable clean room. Great location. Good breakfast. Lovely staff. Will book again.