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Hotel Torre Monserrate

3.5 star property

Photo gallery for Hotel Torre Monserrate

Breakfast, lunch and dinner served
Interior
Habitacion Twin | Street view
Habitacion Junior Suite
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Pet-friendly

Explore the area

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Carrera 10 No 26-21, Bogotá, Distrito Capital, 110311
  • Monserrate
  • Plaza de Bolívar
    ‪3 min drive‬
  • U.S. Embassy Bogotá
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬

Room options

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Habitacion Masterking

Habitacion Masterking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Junior Suite

Habitacion Junior Suite

Habitacion Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Twin

Habitacion Twin

Habitacion Twin

8.8 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Habitacion Doble

Habitacion Doble

Habitacion Doble

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Bogotá

In the heart of Bogotá, Hotel Torre Monserrate is within a 5-minute drive of Torre Colpatria and Plaza de Bolívar. .This hotel is 1 mi (1.7 km) from Gold Museum and 1.6 mi (2.6 km) from Monserrate.

What's nearby

  • Torre Colpatria - 3 min walk - 0.3 km
  • Gold Museum - 18 min walk - 1.5 km
  • Plaza de Bolívar - 3 min drive - 2.2 km
  • Corferias Bogota - 4 min drive - 4.4 km
  • U.S. Embassy Bogotá - 5 min drive - 5.4 km

Getting around

  • La Sabana de Bogotá Station - 9 min drive
  • Estación Usaquén Station - 24 min drive
  • El Dorado Intl. Airport (BOG) - 24 min drive

Restaurants

  • ‪Juan Valdez - ‬3 min walk
  • ‪El Mercadito - ‬5 min walk
  • ‪Boca - CocinaLatina - ‬2 min walk
  • ‪Fulanitos Centro Internacional - ‬2 min walk
  • ‪Tierra Colombiana Cocina de Origen - ‬2 min walk

About this property

Hotel Torre Monserrate

Pet-friendly Bogotá hotel connected to the convention center, steps from Torre Colpatria
Hotel Torre Monserrate offers 143 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Bogotá hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Colonial hotel include a hair salon, shopping on site, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, El Virrey, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
El Virrey - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 9:00 PM at scheduled times
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Virrey

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 100000 per pet, per night
Welcoming dogs and cats only
Up to 31 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 240048

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Bogota Tequendama
Crowne Plaza Bogota
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Reviews

Hotel Torre Monserrate Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 830 reviews
Rating 8 - Good. 194 out of 830 reviews
Rating 6 - Okay. 57 out of 830 reviews
Rating 4 - Poor. 41 out of 830 reviews
Rating 2 - Terrible. 32 out of 830 reviews

Reviews

10/10 Excellent

Jun, White Plains

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar, Gainesville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 2 nights in Jun 2025

8/10 Good

gary, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
It's a great hotel. However, it's not really an airport hotel. When I put in the filters for this property I asked for hotels with an airport shuttle. It's sort of right in the middle of the city. That's the only complaint I have. Everything else was great
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I love this place. I have stayed here 3 times in the past year. Everyone from the pickup driver to the bellhops to the front desk. The free breakfast is buffet style with lots of options. Dont be afraid to use the house drivers. They charge 32,000 PESOS per hour which is $8. Just take there number and whatsapp them. The hotel is right in the middle of everything.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

Comfortable spot

Will book again the next time I am in town---highly recommended!
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
Pool, jacuzzi and Turkish shower were only available for an extra fee.
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great if you want to go to Monserrate, La Candelaria and the historical places in the old downtown.
Stayed 1 night in May 2025

4/10 Poor

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in May 2025

4/10 Poor

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I've stayed at this hotel (previously Hotel Tequendama) several times over the past few years and I'm sad to say that I will no longer be using this hotel. What was once a great hotel has now fallen victim to corporate greed by a CEO that is out of touch with reality. The pool and sauna are no longer available to guest unless they pay for some type of spa service. Although I have no issues with using the spa services (which I did) to gain access to the pool, I dislike the feeling of being nickeled and dimed for what used to be free. The hotel rooms are extremely loud, as the single pane windows allow all the noise from the street to enter your room. Although I stayed on the 16th floor, it sounded like I was on the first floor. Sirens and horns were heard at all hours of the night and I could hear my neighbors having intercourse in the room next door. The only reason why I didn't rate this hotel one star is because of the exceptional service by the employees. As someone who visits Bogotá annually, I'm sad to see that a company has let it's greedy administration destroy what was once a great hotel.
Stayed 5 nights in May 2025

6/10 Okay

Samuel, Hollywood

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Torre Montserrate doesn't exist yet. It is a dgfferent hotel. My taxi drove around it for 20 minutes before someone told us it is a different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

katherys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Gregory, Kissimmee

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No ac!
Stayed 1 night in Apr 2025

10/10 Excellent

Lourdes, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Rooms are clean and spacious. No air conditioning, but there’s no need. the staff members try their best to assist you in everything. Close to touristic places. The hotel security is excellent. Safe to walk around during the day. Will return . I recommend this place
Stayed 4 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

roudy

Stayed 1 night in Mar 2025

10/10 Excellent

Tahani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and room was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Mar 2025

2/10 Terrible

Willie

Stayed 1 night in Jan 2025

2/10 Terrible

Willie

Disliked: Property conditions & facilities
Room was disgustingly dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel all around. The service from the front desk to the cleaners to the 5 star breakfast. I ordered room service and the food came so quick. The food was cheap for room service and fresh. I would definitely recommend this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was great and way larger than expected. We did order room service- do not make that mistake. Also we booked this hotel as it offers a shuttle service, we were not aware that it only operated during bankers hours. We were unable to use the shuttle for our arrival or departure, we were displeased that no accommodation would be made in this regard.
Stayed 2 nights in Mar 2025

8/10 Good

Ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside hotel is not safe area to walk
Stayed 3 nights in Mar 2025