Hotel 28 Boise Airport, an Ascend Collection Hotel

2.5 star property

Photo gallery for Hotel 28 Boise Airport, an Ascend Collection Hotel

Exterior
Property video
Interior entrance
Laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4111 Broadway Ave, Boise, ID, 83705
  • Place, National Interagency Fire Center and Wildland Firefighters Monument
    ‪19 min walk‬
  • Place, Boise State University
    ‪5 min drive‬
  • Place, Albertsons Stadium
    ‪7 min drive‬
  • Airport, Boise, ID (BOI)
    ‪1 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

About the area

Boise

Located in Boise, Hotel 28 Boise Airport, an Ascend Collection Hotel is within a 10-minute drive of Boise State University and Albertsons Stadium. .This hotel is 3.2 mi (5.2 km) from ExtraMile Arena and 4.1 mi (6.6 km) from Idaho Central Arena.

What's nearby

  • National Interagency Fire Center and Wildland Firefighters Monument - 19 min walk - 1.6 km
  • Boise State University - 5 min drive - 4.9 km
  • Albertsons Stadium - 7 min drive - 5.2 km
  • ExtraMile Arena - 7 min drive - 5.9 km
  • Idaho Central Arena - 8 min drive - 7.3 km

Getting around

  • Boise Station - 19 min walk
  • Boise Airport (BOI) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Bardenay - ‬4 min drive
  • ‪13th Street Pub and Grill - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Hotel 28 Boise Airport, an Ascend Collection Hotel

Hotel with free breakfast, in the vicinity of Boise State University
Hotel 28 Boise Airport, an Ascend Collection Hotel offers 124 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a sauna, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Hotel 28 Boise Airport, an Ascend Collection Hotel. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7 AM to 11:00 PM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 7 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1987
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May 16 to September 10
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Inn Boise Airport
Shilo Inn Suites Hotel Boise Airport
Boise Shilo Inn
Shilo Inn Boise Airport Hotel Boise
Shilo Inn Suites Boise Airport Hotel
Shilo Suites Boise Airport
Shilo Inn Boise Airport Hotel
Red Lion Boise Airport
Red Lion Inn Suites Boise Airport
Hotel 28 Ascend Hotel Collection
Red Lion Inn Suites Boise Airport
Hotel 28 Boise Airport Ascend Hotel Collection
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel
Hotel 28 Boise Airport, Ascend Hotel Collection Boise
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel Boise

Hotel 28 Boise Airport, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 801 reviews
Rating 8 - Good. 185 out of 801 reviews
Rating 6 - Okay. 65 out of 801 reviews
Rating 4 - Poor. 40 out of 801 reviews
Rating 2 - Terrible. 32 out of 801 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bathtub drained, the shower head was great, I liked the laminate floor instead of carpet and the room was spacious. The two things that kept it from a 5 star was that the desk was never at the desk because they were tasked with so many other things:/ I saw people wait and wait there and then they just gave up. The same was true when I called before and during my trip with questions You need another person out there--it is a busy place! The other thing was the parking. Everyone was jammed packed down there. It is super hard to turn into a spot and get out of a spot. And then everyone was sandwiched in close. Also the box trucks parked behind the cars also provided a special challenge if you had to park near them. My car is long and wide and I dreaded parking every night--I was there three days:/
Stayed 3 nights in Sep 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy.. you can hear the semi trucks
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Bleu

Stayed 21 nights in Aug 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy and didn't feel safe. Don't stay here

I was traveling solo. The first room they put me in was unable to be locked from the inside. Both locks were broken, and you could clearly see marks on the door where it had been forced open repeatedly. I had no idea what was going on or why that was, but I requested a room change. The front desk guy was super apologetic and switched me to another room immediately. Unfortunately the second room was filthy. Neither of the sheets on the beds had been changed. They were both covered in hair and some sort of brown stains that were either blood or feces. It was almost midnight at this point and I just wanted to sleep, so I stripped the sheets off and used my sleeping bag on the mattress. It was a total waste of $$$. I should have just stayed at a campground. Don't stay here it is not clean or safe!
Stayed 1 night in Sep 2025

10/10 Excellent

DANETTE, Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Becky, Lewiston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle operation was limited…..no early morning shuttle.
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto, SACRAMENTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot nicer than expected
Stayed 2 nights in Aug 2025

8/10 Good

Bryan, Wailuku

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff is friendly and helpful. The property is about what you would expect for the price. There is a small workout room, and a pool and hot tub, plus a good business center.The furniture around the refrigerator could use some dusting. Beds were comfortable with a variety of pillows. One side of the building directly faces the highway, which creates quite a bit of noise. They did leave earplugs on the nightstand, which was helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, convenient and things went great.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

4/10 Poor

Hilary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Interstate ……busy roads
Stayed 1 night in Sep 2025

6/10 Okay

robert

Travelled with partner
Liked: Amenities
Initial room was dirty and apparently wasn’t cleaned. Bathroom had a wet towel hanging in it. Bedding was dirty and stained. Requested a move to another room and it was clean. Accommodating staff.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, modern and clean
Stayed 2 nights in Aug 2025

2/10 Terrible

William

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here

Hotel refused to accommodate disability, gave us the furthest room from the entrance. Noise level is beyond acceptable, right by the highway. Hotel manager disappears for days, front desk staff keep telling us, they can not find their manager.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Dawn Judelsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff is very friendly. The breakfast was very good as well. The only complaint is that our room was on the freeway side and you can hear the traffic all night.
Stayed 4 nights in Aug 2025

8/10 Good

Rory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All good but the shower

No matter what we did to prevent water from coming out of the shower, the shower head poured out of the shower creating a pool of water in the bathroom. The bathtub of the shower sounded like it was ready to break during any movement.
Stayed 4 nights in Aug 2025

10/10 Excellent

Connor, Fox Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay while traveling through.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025