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Hotel 28 Boise Airport, an Ascend Collection Hotel

2.5 star property

Photo gallery for Hotel 28 Boise Airport, an Ascend Collection Hotel

Exterior
55-inch TV with digital channels
Laptop workspace, blackout curtains, iron/ironing board
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Parking available

Explore the area

View map
4111 Broadway Ave, Boise, ID, 83705
  • Place, Boise State University
    ‪6 min drive‬
  • Place, Albertsons Stadium
    ‪7 min drive‬
  • Place, ExtraMile Arena
    ‪7 min drive‬
  • Airport, Boise, ID (BOI)
    ‪1 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Garner Hotel Boise Airport by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, 140 reviews
The price is NZ$158
includes taxes & fees
20 Nov - 21 Nov
Garner Hotel Boise Airport by IHG

About the area

Boise

Located in Boise, Hotel 28 Boise Airport, an Ascend Collection Hotel is within a 10-minute drive of Boise State University and Albertsons Stadium. .This hotel is 3.2 mi (5.2 km) from ExtraMile Arena and 4.1 mi (6.6 km) from Idaho Central Arena.

What's nearby

  • Boise State University - 6 min drive - 4.5 km
  • Albertsons Stadium - 7 min drive - 5.2 km
  • ExtraMile Arena - 7 min drive - 5.9 km
  • Idaho Central Arena - 8 min drive - 7.3 km
  • Idaho Botanical Garden - 9 min drive - 6.0 km

Getting around

  • Boise Station - 19 min walk
  • Boise Airport (BOI) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪13th Street Pub and Grill - ‬4 min drive
  • ‪Bardenay - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Cross Grain Brewhouse - ‬4 min drive

About this property

Hotel 28 Boise Airport, an Ascend Collection Hotel

Hotel with free breakfast, in the vicinity of Boise State University
Hotel 28 Boise Airport, an Ascend Collection Hotel offers 124 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a sauna, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Hotel 28 Boise Airport, an Ascend Collection Hotel. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7 AM to 11:00 PM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1987
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May 16 to September 10
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Inn Boise Airport
Shilo Inn Suites Hotel Boise Airport
Boise Shilo Inn
Shilo Inn Boise Airport Hotel Boise
Shilo Inn Suites Boise Airport Hotel
Shilo Suites Boise Airport
Shilo Inn Boise Airport Hotel
Red Lion Boise Airport
Red Lion Inn Suites Boise Airport
Hotel 28 Ascend Hotel Collection
Red Lion Inn Suites Boise Airport
Hotel 28 Boise Airport Ascend Hotel Collection
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel
Hotel 28 Boise Airport, Ascend Hotel Collection Boise
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel Boise

Hotel 28 Boise Airport, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 779 reviews
Rating 8 - Good. 176 out of 779 reviews
Rating 6 - Okay. 64 out of 779 reviews
Rating 4 - Poor. 39 out of 779 reviews
Rating 2 - Terrible. 32 out of 779 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hiroko

Travelled with family
Liked: Staff & service, amenities
Hot tub was not working and it was just water. One of our bed was not stable, maybe bed flame was broken?
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Excellent very clean everything was very nice
Stayed 1 night in Jul 2025

4/10 Poor

Erica

Travelled with family
Disliked: Cleanliness, staff & service

No bueno!

No parking. We had to park at the gas station Bathroom had long hairs all over the floor Pool and hot tub was closed for deep cleaning That was the only reason why I rented there They had all night when it was closed to guests to clean it and they decided to do it during guest hours
Stayed 1 night in Aug 2025

4/10 Poor

Jeanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Very smelly and awful stay

We came in at 1am, there was no parking anywhere, had to park af the gas station and worry about the car being towed or broken into it with my son’s college things for him to move. The room smelled moldy and my mom has breathing issues so she coughed all night. It was too late to change the room. The shower is filthy. The doors in the back did not lock. And it’s right off the highway and extremely noisy so we slept awful.
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Meh, decent but not great

Breakfast selection was decent and the room was clean and the bed comfortable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight got cancelled Spent the night on the floor. As soon as I was informed that Delta canceled my flight I called the hotel 28. Explain to the guy that takes up the phone at night. He is clueless talk to the manager this morning. She chews me out for having a third-party trouble organization and that’s you. Your people working for you are worthless-also the insurance you sell it’s worthless too. You could check my previous agreements and you’ll see. I travel a lot, but guess what it won’t involve hotel 28. It won’t involve anything to do with this AIG or Insurance deal, have anything to do with Expedia, this will not be the final word as all know all three of you is useless and a bad memory
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Jul 2025

8/10 Good

Gabe

Travelled with family
Liked: Staff & service
Stay was pleasant and the lobby area is very clean but the room was stuffy and pool was dirty but we still enjoyed our stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Danial

DO NOT STAY HERE

We were placed in a room on the north side next to the freeway exit. This was very loud all night. When complaining about it were told that if were to become a member of the company they would have given us quieter rooms. I’m sorry but they accepted my payment so we should therefore be treated like any other customer
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

dakota

Stayed 1 night in Jul 2025

4/10 Poor

Rachel, Spanaway

Travelled with family
Disliked: Amenities, property conditions & facilities
Seems like this place is falling apart. When you are showering, it sounds like the tub is going to just fall through the floor. The pool was very merky even with the pool cleaner currently in it. The hot tub was filled to the rim so we couldn’t even get in it otherwise we would have flooded the room. The sauna did not work. The ice machine was broken on the 4th floor. The windows are filthy. Whole place reaked like marijuana. The cops were in the parking lot several times talking to sketchy people. Seems like a fancy place, but in reality it has terrible management and is falling apart already with the lack of maintenance and cleaning. Would never stay here again!!!!!
Stayed 1 night in Jul 2025

4/10 Poor

Larisa

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
This place was just okay. The man at check-in was lovely. Pleasant and helpful. My biggest issues were with the room’s floor and the bathtub. The floor was so damn filthy that our socks and feet were black from walking around on it. The bathtub had stray hairs around it and I don’t believe it was cleaned before we arrived. And the hotel had the audacity to leave an envelope for us to tip the hotel’s cleaning staff…no thanks. Please clean room #121’s floors ASAP for the next guest. Walls are thin. Our upstairs neighbor kept us up all night and woke us up in the morning with what sounded like gymnastics. The bed was hard as a rock. Wouldn’t stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

natie

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was convenient location. However it was right next to a large truck stop. Semi trucks ran all night, which was loud. Parking was slim due to semis and other cars
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN, CLEAN, CLEAN. New build, large spacious rooms, large TV, table for dining, couch and coffee table, larger refrigerator, coffee maker in room, large bottle of soap that you pump at bathroom sink and shower, fresh baked cookies and apples availabe anytime of day. Breakfast was great and they kept the dining area clean while dining, fire pit outside to sit around. I would go out of my way to stay here again. Highly recommend!!
Stayed 1 night in Jul 2025

8/10 Good

Arron

Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
Room was ok. Bed is nice. Smelled like cigarette when we walked in.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Stayed 2 nights in Jul 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

LORRAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice Nick the manager when we checked in was an absolutely amazing host
Stayed 1 night in Jul 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Jul 2025

6/10 Okay

Patrick

Business traveller
Disliked: Amenities, property conditions & facilities
Good stay but had some maintenance issues they were addressing
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
No hot water do to lightning strike. Should have offered a discount for the major inconvenience. But instead offered a shower voucher at a truck stop across the parking lot.
Stayed 2 nights in Jul 2025