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Hotel Emperador

4.0 star property
VIP Access

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Lobby lounge
Bar (on property)
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

View map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(148 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

A stay at Hotel Emperador places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Stakeburger - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1231 out of 1741 reviews
Rating 8 - Good. 363 out of 1741 reviews
Rating 6 - Okay. 94 out of 1741 reviews
Rating 4 - Poor. 26 out of 1741 reviews
Rating 2 - Terrible. 27 out of 1741 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break in Madrid

We had two nights here and was very happy with the hotel and service. Blas that served us on the terrace provided excellent service. Have booked to come again with friends in September for three nights.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda, Vega Baja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place in the middle of everything but once you got inside it was all quite
Stayed 1 night in Jun 2025

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Para nosotros el unico inconveniente es que o te ofrecen agua para beber, unicamente el dia que llegas. se que siempre compra uno. Pero minimo las botellas chiquitas. Par emergenccia.
Stayed 4 nights in Jun 2025

6/10 Okay

Irina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast for the 4 stars hotel in awful . Staff is not super friendly. Location and the roof top bar are great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed T the Emperador since Early 2000! Almost yearly Love it! Location, service, staff, etc
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jun 2025

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Rhina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very combinion and clean
Stayed 1 night in May 2025

10/10 Excellent

Bruce Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little noisy at night from sirens from emergency services but then our room did overlook the main road. However, all the staff we encountered were most polite and helpful. A very good buffet breakfast. As we booked thru Expedia our room was upgraded. The rooftop pool/ sunbathing area was excellent with far reaching views of Madrid. A good stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Coralis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Gran Via. Comfortable room. Great rooftop. Love the breakfast. 100% recommended!
Stayed 1 night in Jun 2025

4/10 Poor

Robert, Naples

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
No Internet in the room for the whole stay and if it wasn’t for that I’d come back as the location was great !
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Rubenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received an upgrade to a window view upon check-in. The staff at the desk was amazing, the room was wonderful and in a really great location where could walk to where we wanted to go. Wonderful stay!
Stayed 3 nights in Jun 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emperador is a great value! I like older hotels because they usually have larger rooms and a proper closer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and very good location
Stayed 3 nights in Jun 2025

6/10 Okay

Charanjeev

Travelled with family
Disliked: Amenities
The Wifi in the hotel and in room never worked. Can’t even search on google using WIFI. TV didn’t work. The bed wasn’t comfortable, mattress was sinked in from the edges and you can easily fall off if you go to the edge of the mattress. Location of property is amazing though. Close to all major tourist attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Stayed 3 nights in Jun 2025

10/10 Excellent

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were very friendly and helpful. Will definitely stay there again . Highly recommend this hotel
Stayed 3 nights in Apr 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We first were put in an older/smaller room which once we came back that night smelled like sewage. Got moved to a newer/renovated room that was more spacious with a modern bathroom vs outdated in first room. Location is perfect right in the middle of Madrid with a rooftop restaurant/bar/pool. Breakfast was really good with enough options to satisfy most. There was security at night in the lobby and a lobby bar as well. As long as you get the renovated rooms you will be happy staying on this property which will allow you to walk to all attractions in Madrid and is close to various metro stations to use any of the lines.
Stayed 4 nights in May 2025

10/10 Excellent

Dartel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Service was slow on the rooftop and pool area, but it didn’t take away from the excellent stay.
Stayed 5 nights in May 2025

10/10 Excellent

Carlo, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rooms were excellent
Stayed 4 nights in May 2025

10/10 Excellent

Christopher, Mississauga

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy, they held our bags since we arrived in the morning.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025