Homewood Suites by Hilton Boston/Billerica

3.0 star property

Photo gallery for Homewood Suites by Hilton Boston/Billerica

Snack bar
Exterior
BBQ/picnic Area
1 bedroom, premium bedding, desk, blackout curtains
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

View map
35 Middlesex Turnpike, Billerica, MA, 01821
  • Burlington Mall
    ‪4 min drive‬
  • Lahey Hospital & Medical Center
    ‪6 min drive‬
  • Harvard University
    ‪24 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪30 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

7.4 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

Two-bedroom suite

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Billerica

Located in Billerica, Homewood Suites by Hilton Boston/Billerica is in the historical district, within a 10-minute drive of Burlington Mall and Lahey Hospital & Medical Center. .This hotel is 11.8 mi (19 km) from Harvard University and 12.2 mi (19.6 km) from Harvard Square.

What's nearby

  • Burlington Mall - 4 min drive - 3.9 km
  • Lahey Hospital & Medical Center - 6 min drive - 5.0 km
  • Tufts University - 19 min drive - 19.1 km
  • Harvard University - 24 min drive - 24.0 km
  • Harvard Square - 24 min drive - 24.4 km

Getting around

  • Wilmington Station - 11 min drive
  • Logan International Airport (BOS) - 43 min drive

Restaurants

  • ‪LaCascia's Bakery Deli & Catering - ‬6 min drive
  • ‪The Melting Pot - ‬19 min walk
  • ‪Emerald Rose - ‬7 min drive
  • ‪Ninety-Nine Restaurant & Pub - ‬4 min drive
  • ‪Dunkin' - ‬8 min drive

About this property

Homewood Suites by Hilton Boston/Billerica

Suburban hotel with free breakfast and a fitness center
Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 27-inch flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Boston/Billerica. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Billerica? This hotel has 1752 square feet (163 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,752 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 buildings
  • 4 floors
  • Built in 1999
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0009050310
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Boston/Billerica
Homewood Suites Hilton Boston/Billerica
Homewood Suites Hilton Hotel Boston/Billerica
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Billerica
Homewood Suites Hilton Boston/Billerica
Hotel Homewood Suites by Hilton Boston/Billerica Billerica
Billerica Homewood Suites by Hilton Boston/Billerica Hotel
Hotel Homewood Suites by Hilton Boston/Billerica
Homewood Suites by Hilton Boston/Billerica Billerica

Homewood Suites by Hilton Boston/Billerica Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 80 out of 1008 reviews
Rating 2 - Terrible. 74 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The customer service was good, but we were in room 100 which wasnt throughly cleaned. There was water bottles and miscellaneous trash from previous tenants, which was disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yohanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

RAGHUNATH

Liked: Staff & service
Disliked: Property conditions & facilities
Please provide more towels when 5 people are staying. Bathtub water not draining fast. Please provide a better mattress or extra cushion for the pull out sofa as the spring board hurts
Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

michael

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Raye

Travelled with family
Disliked: Property conditions & facilities, room comfort
Reception wasn’t very welcoming, the hotel interior was (hopefully) undergoing renovations but there were no signs or anything indicating that, the wifi didn’t work even though we were initially told it would - the next day my son was told that it hadn’t worked in a week, the pool water didn’t seem clean AND we had to evacuate around 7 am due to the fire alarm. We were never told whether it was a drill or an actual alarm.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahesh, Hackensack

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2025

2/10 Terrible

Judith

Travelled with family
The room was fine. The first morning we were waken by a fire alarm across the entire hotel. No apologies. No restitution. Our second night we were locked out of our room because the extended reservation through Expedia did not show on their screen. It took us over an hour of talks with Expedia by me and by your reps to no avail. We have a refund for the second stay in the process and were charged over $30 more plus $50 extra for possible damages to the room twice. $100. We are not happy needless to say. That’s not all. There was a ring around the bathtub. The second day breakfast there was no coffee available because the ran out of coffee filters. The tables were not wiped down the entire time of breakfast. No stevia provide for those who don’t want to be poisoned by the pink and blue stuff, the hot water emptied so no second cup of tea. Just to let you know we could overlook most of these failings, but we cannot overlook the way the desk clerk Jamiah treated us and your people. In my opinion she should have let us in our room as I am 82 years old and already had an aggravating day and was tired besides my battery was in red with my charger locked in the room. She was aware of all of this as my husband is very loud. In my opinion she should have contacted Expedia to rectify this situation as she could clearly see our receipt and confirmation numbers. Not make her customer do all the calling and still not accepting the fact that we did indeed have a reservati.
Stayed 2 nights in Jun 2025

6/10 Okay

Jesse

Travelled with family
Liked: Cleanliness
We have stayed at this hotel a few times. It is convenient, room is spacious. However, this time we did feel as good as last a few time. We were told they had a new manager. Hope the new manager can do the job as good as the previous ones.
Stayed 3 nights in Jun 2025

10/10 Excellent

Xunxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good only kitchen don have forks, spoons, and pans for cooking
Stayed 2 nights in May 2025

6/10 Okay

Marianne, Easton

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything is old and dated... Furniture, tv, etc. The hotel needs a deep clean.
Stayed 3 nights in May 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Marylene

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This town should be closed and only reopen when all the restorations for their alleged burst pipe are fixed, they have enough staff, and they sanitize and clean that place. The staff did not have enough cleaning staff. We were on a waiting list for towels upon check in the room was dirty. The couches were dirty. There were the floors were dirty. Everything was dirty. I went to the front desk to describe all of the already damaged furniture in the room as well as the lack of cleanliness and I was told to reach out to the general manager Monday to discuss as there was nothing that they could do. If that weren’t enough, there were mold, spores all over the wall.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient friendly clean safe
Stayed 1 night in May 2025

2/10 Terrible

Mike

Disliked: Cleanliness, property conditions & facilities
The hotel canceled my room and I want a refund
Stayed 1 night in May 2025

6/10 Okay

Ila

Hotel was nice.. housekeeping did not come in to give us new towels or change our garbage. We stayed with 6 people at least come in and make sure we had tissues and toilet paper we ran out and had to go out this morning and more
Stayed 2 nights in May 2025

4/10 Poor

Lee

Travelled with group
No information in the room, no wine glasses in suite, no pen or paper, no information on how to use the WiFi or tv. No way to boil water for tea. We stayed for three nights the dirt around the trash collection in the hall was never vacuumed up. The flower pots outside the main entrance had dried up dead fall flowers, the pool area was awful and we did not dare use it. The breakfast was poor. The exact same thing every day. Mystery meat, powered eggs and maybe home fries. The yogurt was of poor quality and full of sugar. Not a flower in site. The place had a recent leak and it showed. We were told Hilton had lower the amenities at their Homewood Suites I sure wish we knew this before we stayed there. I can tell you I will never book one again!!!
Beds had no shirting rug worn and not vacuumed
Worn rugs
Dirt spots all on the rugs
Stayed 3 nights in May 2025

10/10 Excellent

Ashlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean facilities, easy to navigate, accessible
Stayed 1 night in May 2025

2/10 Terrible

Jacquelyn

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the pool was pretty nice but the walls were all torn up I’m not sure if they’re remodeling or what? I didn’t end up staying overnight.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2025

4/10 Poor

Edcarlos

Stayed 1 night in Mar 2025

6/10 Okay

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2025