West Plaza Hotel

4.0 star property

Photo gallery for West Plaza Hotel

Lobby lounge
Bed and Breakfast
Lobby sitting area
Property entrance
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Michael Fowler Centre
    ‪1 min walk‬
  • Cuba Street Mall
    ‪3 min walk‬
  • Te Papa
    ‪5 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Wellington

With a stay at West Plaza Hotel, you'll be centrally located in Wellington, steps from Wellington Town Hall and Wellington i-SITE Visitor Centre. .This eco-certified hotel is 0.1 mi (0.2 km) from Michael Fowler Centre and 0.3 mi (0.5 km) from City-to-Sea Bridge.

What's nearby

  • Michael Fowler Centre - 1 min walk - 0.0 km
  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 3 min walk - 0.3 km
  • Te Papa - 5 min walk - 0.4 km
  • St James Theatre - 5 min walk - 0.5 km

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Abrakebabra - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Hudson - ‬3 min walk
  • ‪The Oaks Satay Noodle House - ‬3 min walk

About this property

West Plaza Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Stay in one of 102 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, City Dining and Bar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Wellington? This hotel has 1690 square feet (157 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by QualmarkĀ®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 473 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Handy to many places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very considerate
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Feb 2025

8/10 Good

Lyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was demolition of a building going on across the road. The noise was to be expected - it started at 6am. Hopefully it will be finished soon.
Stayed 2 nights in Mar 2025

6/10 Okay

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot and Stuffy

Hotel was handy to everything and service great... Downside was no air-conditioning and the evenings were very warm and stuffy. The bed was like sleeping on a trampoline! The bed in 415 needs replacing. Staff were great.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Excellent location, friendly staff, good value for money.
Stayed 1 night in Feb 2025

6/10 Okay

AMELIA

Everything is okay except the no pick up from the airport but been posted on the screen for pick up.
Stayed 5 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
This location was ideal. The staff was so friendly and accommodating. I would especially like to give praise to Lily who was working in the restaurant. She was so sweet and even vouched for us on a mixup at checkout regarding how many times we ate at the restaurant. She knew her customers. I would recommend this Hotel to anyone wanting to explore Wellington as you can walk to a lot of places or use the cuty bus 1/2 block away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with easy access to the waterfront. The room was beautifully clean and the staff were very friendly and helpful. We will definitely stay again.
Stayed 2 nights in Feb 2025

8/10 Good

David

Clean; no shuttle service.
Stayed 1 night in Feb 2025

6/10 Okay

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Construction around is very noisy.

The hotel is perfectly placed you can walk everywhere easily from here. The down side was that there is ongoing construction near the hotel and from 7am or so there is horrid construction sound on week days that made the whole experience not as great as it should be. The hotel is otherwise excellent as is the service
Stayed 3 nights in Feb 2025

6/10 Okay

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
Great position, very close to everything you need and things to do. The staff were exceptional and very helpful. There was however building works going on across the road from 7.30am except Sunday, the room was quite warm with no air conditioner and the shower had a tendency to flood a bit. Overall it was ok.
Stayed 2 nights in Feb 2025

6/10 Okay

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente .
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

Excellent value

Excellent value close to city center outstanding breakfast no A/C
Stayed 1 night in Feb 2025

10/10 Excellent

Neill, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Neill, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a quiet hotel in the middle of the city. The rooms are a bit dated but excellent value for money
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shopping and Te Papa Museum
Stayed 1 night in Jan 2025

6/10 Okay

Nicholas

Stayed 1 night in Jan 2025

8/10 Good

Peter, Te Puke

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good though the building works nearby were noisy, fortunately they didn't start until 7.30am. Shower over bath was surprising and was awkward for older people. Very low shower too. Very handy to restaurants and central city.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the CBD. Clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Wynita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a good price!
Stayed 1 night in Jan 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property has a dated aura, it was exceptionally convenient for my purpose. my meal in the restaurant was excellent and I would definitely use it again. My reason for a low score for around the property is because Wellington in general looks tired and grubby
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025