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Hotel Bergkristall

3.0 star property

Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, al fresco dining
Exterior
Front of property
Children’s play area – outdoor
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
Fleres/Ladurno, Brennero, BZ, 39041
  • Place, Monte Cavallo-Rosskopf Gondola
    ‪13 min drive‬
  • Place, Vipiteno Christmas Market
    ‪14 min drive‬
  • Place, Brenner Pass
    ‪17 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪45 min drive‬

Room options

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Brennero

Located in Brennero, Hotel Bergkristall is in the mountains, within a 10-minute drive of Monte Cavallo-Rosskopf Gondola and SKYTREK Adventure Park. .This ski hotel is 6.5 mi (10.5 km) from Vipiteno Christmas Market and 7.9 mi (12.7 km) from Reifenstein Castle.

What's nearby

  • Ladurns Ski Area - 9 min drive - 6.3 km
  • Monte Cavallo-Rosskopf Gondola - 13 min drive - 10.7 km
  • Vipiteno Christmas Market - 14 min drive - 11.8 km
  • Brenner Pass - 17 min drive - 14.4 km
  • Outlet Center Brenner - 17 min drive - 14.7 km

Getting around

  • Brennero-Brenner Station - 9 min walk
  • Kranebitten Airport (INN) - 60 min drive

Restaurants

  • ‪Zur Traube - ‬11 min drive
  • ‪Häusler - ‬11 min drive
  • ‪Prenn Konditorei - ‬10 min drive
  • ‪Schwemme Weinstube - ‬11 min drive
  • ‪Café Turm - ‬11 min drive

About this property

Hotel Bergkristall

Ski hotel with a full-service spa and ski-in/ski-out access
Hotel Bergkristall offers 33 accommodations. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

This Brennero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Stay in one of 33 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage.
You can enjoy a meal at the restaurant serving the guests of Hotel Bergkristall, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.
Featured amenities include multilingual staff, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room cot
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Reviews

Hotel Bergkristall Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 139 reviews
Rating 8 - Good. 59 out of 139 reviews
Rating 6 - Okay. 23 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

Reviews

4/10 Poor

Jenna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin, Billericay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and dinner

Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could stay longer

We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.

6/10 Okay

Geert

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiking in Ladurns

The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.

10/10 Excellent

Mark, Le Boupere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Fint rent men lidt kedeligt
Stayed 1 night in Jul 2025

6/10 Okay

Michael S.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.
Stayed 1 night in Jul 2025

6/10 Okay

Vibe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spredningen til 3 person var en meget dårlig sofa
Stayed 1 night in Jun 2025

8/10 Good

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

ICB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijke personeel, erg vriendelijk voor de hond. Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Katrin

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel til en overnatning god morgenmad
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Stayed 1 night in Sep 2024

8/10 Good

chris

Business traveller
Liked: Cleanliness, staff & service, room comfort

Unter dem Strich empfehlenswert

Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.
Stayed 1 night in Sep 2024