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Novotel Brussels City Centre

4.0 star property

Photo gallery for Novotel Brussels City Centre

Exterior
Meeting facility
Breakfast, lunch, dinner served; Belgian cuisine
Meeting facility
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Rue De La Vierge Noire 32, Brussels, 1000
  • Place, St. Catherine's Square
    ‪1 min walk‬
  • Place, Brussels Christmas Market
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

8.6 out of 10
Excellent
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(66 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Novotel Brussels off Grand'Place
Quartier du Centre - Centrumwijk
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,011 reviews
The price is NZ$341
includes taxes & fees
7 June - 8 June
Novotel Brussels off Grand'Place

About the area

Brussels

With a stay at Novotel Brussels City Centre, you'll be centrally located in Brussels, steps from Tour Noire and St. Catherine's Square. .This hotel is 0.2 mi (0.3 km) from Brussels Stock Exchange and 0.5 mi (0.8 km) from Halles de Saint-Gery.

What's nearby

  • St. Catherine's Square - 1 min walk - 0.1 km
  • Brussels Christmas Market - 3 min walk - 0.3 km
  • La Grand Place - 6 min walk - 0.5 km
  • Galeries Royales Saint-Hubert - 6 min walk - 0.5 km
  • Manneken Pis Statue - 9 min walk - 0.8 km

Getting around

  • Bourse-Beurs Station - 4 min walk
  • Brussels Central Station - 10 min walk
  • Brussels Airport (BRU) - 42 min drive

Restaurants

  • ‪Hotel Novotel Brussels City Centre - ‬5 min drive
  • ‪58 - Rooftop & Panoramic Eatery - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Bier Central - ‬2 min walk
  • ‪NONA Pizza - ‬3 min walk

About this property

Novotel Brussels City Centre

Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Belgian cuisine at GourmetBar, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 6 meeting rooms available for events.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 28 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Stayed 3 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Fantastic staff, great location and rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Scott, Lake Villa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Great food options nearby. Loved it. Will book on my next visit to Brussels.
Stayed 3 nights in Jan 2026

6/10 Okay

Robert

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Excellent location for enjoying the Christmas Market
Stayed 3 nights in Dec 2025

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room has BEDBUGS, I woke up with lots of bites in my back, I check out that moment and show concierge a picture of my back, she responded it might be BedBugs like it’s something común in that hotel and they won’t offer me any compensation I spend $850 for 1 night which in Europe it’s a outrageous! do not stay in this hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Richa

Liked: Cleanliness
We stayed here for three days. The staff were pleasant and easy to talk to. The room was very spacious, and the location is excellent—central and close to most major attractions. However, we had an issue with the fridge in our room. The first fridge with a transparent door was flickering when we checked in, which we reported and it was replaced promptly. Unfortunately, the replacement fridge also started flickering the very next day and ended up waking us up at night. This is something the hotel should maintain better. The breakfast was average and almost the same every day, with very limited options for vegetarians.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious room! We had an amazing view from our room. Having hot water to shower during snowy days is so gladly appreciated. The staff was also very helpful!
Stayed 3 nights in Jan 2026

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

John Ray

Stayed 3 nights in Jan 2026

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and reception was spotless. We were told on check in we got an upgrade on our room for our anniversary but we didnt as requested the bathrobes and told you're in a standard room also not informed prior to check in that pool would not be open for the first two days of our stay. Very disappointing as this was a main reason we booked this hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and the location was perfect for the Christmas market, tour bus pickups, shopping, and food. Everything was between 5-12 minute walk.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! The front desk, restaurant, cleaning and minibar people were so nice and helpful!
Stayed 13 nights in Dec 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great staff. Negatives - Only 1 USB power in room was broken. Room was way way too hot and no cooling option on Air Conditioner. Positives - window did open which was very welcome! Nice and clean hotel with a good breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Elba A

Travelled with group
Liked: Cleanliness, staff & service, amenities
No hubo aireacondicionado en la habitacion, y stand para poner la maleta
Stayed 2 nights in Dec 2025

8/10 Good

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room lots of room , breakfast was great staff were nice. Close to everything we did.
Stayed 2 nights in Dec 2025

8/10 Good

Lindsay

Travelled with family
Liked: Staff & service
The hotel was in a great location but needed a little up keeping throughout, breakfast area felt very cramped and very busy
Stayed 1 night in Dec 2025

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and helpful! Room are big, clean, nicely furnished, and centrally located! Great breakfast. We enjoyed our stay there.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Karin

Stayed 1 night in Dec 2025

10/10 Excellent

Cüneyt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. Breakfast compared to price a little weak. Street noise could be heard depending of room’s facing direction. Overall it was a nice experience for our family.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isabell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pierre was absolutely lovely and a great help checking in
Stayed 2 nights in Dec 2025