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Sonesta Hotel Bucaramanga

3.5 star property

Photo gallery for Sonesta Hotel Bucaramanga

Terrace/patio
Front of property
Meeting facility
Restaurant
Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Place, Centro Comercial Cañaveral
    ‪2 min walk‬
  • Place, Clínica Foscal Internacional
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 27 sq m
  • Sleeps 2

Twin Room Standard

  • 27 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio
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  • Pool
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  • Parking included
4.7 out of 5, Exceptional, 952 reviews
The price is NZ$144
4 Mar - 5 Mar
Holiday Inn Bucaramanga Cacique by IHG

About the area

Floridablanca

When you a stay at Sonesta Hotel Bucaramanga in Floridablanca, you'll be connected to a shopping center, within a 5-minute walk of Parque Caracolí Shopping Center and La Florida Shopping Center. .This hotel is 0.4 mi (0.6 km) from Centro Comercial Cañaveral and 1.1 mi (1.7 km) from Autonomous University of Bucaramanga.

What's nearby

  • Parque Caracolí Shopping Center - 1 min walk - 0.0 km
  • Centro Comercial Cañaveral - 2 min walk - 0.2 km
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.7 km
  • Clínica Foscal Internacional - 11 min walk - 1.0 km
  • Autonomous University of Bucaramanga - 11 min walk - 1.0 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 29 min drive

Restaurants

  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Beer Station - ‬1 min walk
  • ‪Asadero El Cacareo - ‬2 min walk
  • ‪Jarri's - ‬1 min walk
  • ‪Los Pollitos - ‬4 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center in Floridablanca with free parking
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 104 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Floridablanca? This hotel has 94 square feet (9 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Sonesta Hotel Bucaramanga has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 517 out of 706 reviews
Rating 8 - Good. 128 out of 706 reviews
Rating 6 - Okay. 24 out of 706 reviews
Rating 4 - Poor. 21 out of 706 reviews
Rating 2 - Terrible. 16 out of 706 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities, great hospitality. Very good location
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great hospitality. Very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariano

Stayed 2 nights in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facilities, great service
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE, Wesley chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , East access shoping mall
Stayed 3 nights in Oct 2025

10/10 Excellent

Susana, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Javier Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sheets
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, from the check in to to check out. The view was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 7 nights in Sep 2025

2/10 Terrible

JAIME

Stayed 1 night in Sep 2025

10/10 Excellent

Keir, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff super friendly and helpful. Breakfast was spot on with many options to choose.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Breakfist Love the service and the room service My son love the pool Love the safety very safe My Thougther loved the Gym 🏋️‍♀️ The shopping was close to the hotel And loved the view
Stayed 14 nights in Aug 2025

10/10 Excellent

Yenny Bibiana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Júrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 14 nights in Jul 2025

8/10 Good

Adaliz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location plus a very good service
Stayed 8 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a very nice and clean hotel. The staff were exceptional. The room was very clean and spacious. The bed is super comfortable and the area very quiet at night to get some good rest. The breakfast is really good. Everything you could want, they have it. Overall it was a great stay and would love to stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it! HIGHLY RECOMMENDED

I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try. The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable. Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible. Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them. Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love. This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU!
Stayed 13 nights in Jun 2025

8/10 Good

Nulbia, portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good location attached to mall, breakfast included.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025