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Sonesta Hotel Bucaramanga

3.5 star property

Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers
Check-in/check-out kiosk
Terrace/patio
Standard Room, 2 Queen Beds
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Cardiovascular Foundation of Colombia
    ‪8 min walk‬
  • Clínica Foscal Internacional
    ‪11 min walk‬
  • Cacique Shopping Mall
    ‪3 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (851)
The price is NZ$144
for 1 room
4 Jul - 5 Jul
Holiday Inn Bucaramanga Cacique by IHG

About the area

Floridablanca

With a stay at Sonesta Hotel Bucaramanga in Floridablanca, you'll be connected to a shopping center, just a 1-minute walk from Parque Caracolí Shopping Center and 5 minutes by foot from La Florida Shopping Center. .This hotel is 0.6 mi (0.9 km) from Centro Comercial Cañaveral and 1.3 mi (2 km) from Autonomous University of Bucaramanga.

What's nearby

  • Centro Comercial Cañaveral - 3 min walk - 0.3 km
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.7 km
  • Clínica Foscal Internacional - 11 min walk - 1.0 km
  • Floridablanca Park - 3 min drive - 2.5 km
  • Cacique Shopping Mall - 3 min drive - 3.1 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Domino's Pizza El Caracolí - ‬3 min walk
  • ‪Juan Valdez Café - ‬6 min walk
  • ‪Asadero El Cacareo - ‬1 min walk
  • ‪Archie's - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center in Floridablanca with free breakfast
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 104 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Floridablanca? This hotel has 94 square feet (9 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Sonesta Hotel Bucaramanga has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 609 reviews
Rating 8 - Good. 109 out of 609 reviews
Rating 6 - Okay. 23 out of 609 reviews
Rating 4 - Poor. 21 out of 609 reviews
Rating 2 - Terrible. 12 out of 609 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel super nice breakfast 10 out of 10 customer service. very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is amazing breakfast 10 out of 10 customer service. They are very professional and helpful. Love it. I do recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
great location and convenient
Stayed 7 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in Feb 2025

10/10 Excellent

Marcela

Stayed 2 nights in Feb 2025

10/10 Excellent

ORLANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located
Stayed 1 night in Feb 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Paula

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ningun tipo de tratamiento VIP. El lobby del hotel no tenia aire acondicionado, no entregaron las habitaciones hasta la hora exacta del check in. La comida del room service deja mucho que desear. No regresare
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

6/10 Okay

Opo, Montverde

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly. The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable. Definitely not a family hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Abraham, Fort Lauderdale

Travelled with group
Disliked: Amenities
This is my second time at this hotel first was not great but wanted to give another opportunity but this time was worse. The walls you can hear from the noise from the other room. Also if you ask for water on the 7th floor restaurant the staff is only allowed to sell you abottle but cannot provide you with a glass of water. My friend had to register twice
Stayed 5 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the upscale hotel roof top. David in the front desk Was great at the check in time.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service personnel was extremely helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

YEISON

Stayed 1 night in Dec 2024

10/10 Excellent

YEISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and well located at Floridablanca with walkable shopping mall, thanks for everything you guys do. I've been staying more than 4 times already and never had an issue.
Stayed 3 nights in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Safe Convenience Shopping Great restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025