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Palo Santo Hotel

4.0 star property

Photo gallery for Palo Santo Hotel

Sun deck
Luxury Suite, Jetted Tub (Palo Santo)
Building design
Interior entrance
Breakfast, lunch, dinner served; Argentinean cuisine, garden views

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi

Explore the area

View map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Place, Distrito Arcos
    ‪4 min walk‬
  • Place, Palermo Soho
    ‪6 min walk‬
  • Place, La Rural Convention Center
    ‪17 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(26 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About the area

Buenos Aires

Located in Buenos Aires (Palermo), Palo Santo Hotel is within a 10-minute walk of Distrito Arcos and Palermo Soho. .This boutique hotel is 0.9 mi (1.5 km) from Bosques de Palermo and 1.1 mi (1.8 km) from Palermo Hippodrome.

What's nearby

  • Distrito Arcos - 4 min walk - 0.4 km
  • Palermo Soho - 6 min walk - 0.5 km
  • USA Applicant Service Center - 9 min walk - 0.8 km
  • Serrano Square - 17 min walk - 1.4 km
  • La Rural Convention Center - 17 min walk - 1.5 km

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 50 min drive

Restaurants

  • ‪D'acordo - ‬1 min walk
  • ‪Soler Street Bar - ‬2 min walk
  • ‪Sudestada - ‬3 min walk
  • ‪Mirutaki - ‬3 min walk
  • ‪Montecarlo - ‬4 min walk

About this property

Palo Santo Hotel

Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 26 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and bidets.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Argentinean cuisine at Charqui, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 739 out of 930 reviews
Rating 8 - Good. 168 out of 930 reviews
Rating 6 - Okay. 16 out of 930 reviews
Rating 4 - Poor. 4 out of 930 reviews
Rating 2 - Terrible. 3 out of 930 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and helpful. They addressed me by name, had great recommendations, and they are all very personable. Breakfast was impressive - I love charcuterie and they had a great selection. My kind of hotel stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Molly, Sun Valley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful small, neighborhood, boutique hotel. Rooms are clean & spacious, friendly & helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Wisti

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were immediately greeted by a lovely young man that filled us in on all the Hôtel amenities. The room was spotless and very comfortable. The towels were plush. Breakfast was abundant and delicious. I loved all the plants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mart, Carthage

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room good . staff very helpful . many good restaurants nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

Csaba

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 3 nights in Dec 2025

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was warm, consistent and efficient throughout the hotel. The room was spacious, well appointed and decorated, and immaculately clean. We also had a lovely balcony! Breakfast was very good with quality products.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique quaint vibe. Excellent staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was excellent - however, the "hot tub" is not hot…?
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff! Great location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful stay. Spacious, clean room, friendly staff. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marty D., Carthage

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfortable. Staff very efficient; especially Manuel . Palermo area . Nice clean rooms .
Stayed 2 nights in Nov 2025

10/10 Excellent

Gianna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Staff were attentive and friendly. Rooms were clean and comfortable. Breakfast had many choices. Location was excellent and there were many restaurants in the area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy L

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely hotel. The rooms were clean and stylish. The bed was very comfortable . The amenities were great. The front desk staff, specifically Adrien, were fabulous! They treated us like gold, knew our names and made amazing dinner reservations for us! We loved the terrace for cocktails. Recommend adding a bit of music out there to make it even better! Breakfast was perfect. Loved it!
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel where everyone goes the extra mile to help.
Stayed 3 nights in Nov 2025

8/10 Good

Moshe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice Clean room in a very good location. reception was very friendly and helpful. Very limited Selection in breakfast and not so good service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property in a safe and walkable area of Buenas Aries. The rooms are clean and beautiful. The staff are helpful and informative and go above and beyond to make sure your stay is comfortable. The lovely breakfast is an added bonus.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and attentive staff.
Stayed 4 nights in Nov 2025

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the breakfast/meal options were great, and it was in the perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The overall condition and location of the hotel was outstanding, but more important, the staff were amazing! Everyone we encountered did everything they could to make our stay in Buenos Aires very special!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness
Good place. Clean and good servicw
Stayed 3 nights in Oct 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness
The front desk staff were very friendly and helpful in organizing a dinner and tango show for us and also a late check out with airport shuttle. We also needed a sewing kit in a hurry and they had one there for us in the appt . They were simply the best!!
Stayed 7 nights in Oct 2025