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Palo Santo Hotel

4.0 star property

Photo gallery for Palo Santo Hotel

Interior entrance
Deluxe Room | View from room
Lobby sitting area
Free daily buffet breakfast
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi

Explore the area

View map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Place, Distrito Arcos
    ‪4 min walk‬
  • Place, Palermo Soho
    ‪6 min walk‬
  • Place, La Rural Convention Center
    ‪17 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Buenos Aires

Located in Buenos Aires (Palermo), Palo Santo Hotel is within a 10-minute walk of Distrito Arcos and Palermo Soho. .This boutique hotel is 0.9 mi (1.5 km) from Bosques de Palermo and 1.1 mi (1.8 km) from Palermo Hippodrome.

What's nearby

  • Distrito Arcos - 4 min walk - 0.4 km
  • Palermo Soho - 6 min walk - 0.5 km
  • Serrano Square - 17 min walk - 1.4 km
  • La Rural Convention Center - 17 min walk - 1.5 km
  • Palermo Hippodrome - 19 min walk - 1.6 km

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 50 min drive

Restaurants

  • ‪Mirutaki - ‬3 min walk
  • ‪Sudestada - ‬3 min walk
  • ‪Palermo Cantina - ‬3 min walk
  • ‪Soler Street Bar - ‬2 min walk
  • ‪Ludlow Coffee House - ‬3 min walk

About this property

Palo Santo Hotel

Hotel with free breakfast, 5-minute walk to Distrito Arcos
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 26 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and bidets.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Argentinean cuisine at Charqui, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 717 out of 903 reviews
Rating 8 - Good. 163 out of 903 reviews
Rating 6 - Okay. 16 out of 903 reviews
Rating 4 - Poor. 4 out of 903 reviews
Rating 2 - Terrible. 3 out of 903 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lance, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and great staff. Good breakfast. The bed was a bit hard for my liking.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
5*. Nuff said
Stayed 1 night in Sep 2025

10/10 Excellent

Tugrul

Travelled with family
Liked: Cleanliness, staff & service
Spacious room, very accommodating staff, flexible check-in.
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience in comfort

Beautiful boutique style with spacious rooms lovely balcony space and superb breakfast - close to transport and convenient walking distance to many options
Stayed 5 nights in Aug 2025

8/10 Good

Pablo

Stayed 6 nights in Aug 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and tidy in Palermo

Very nice option for Palermo!
Stayed 1 night in Jul 2025

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいスタッフ

運悪くエアカナダの帰国便がストライキで欠航となり、代替便をめぐるトラブルに巻き込まれましたが、スタッフはいろいろアドバイスしてくれました。市内観光についても分からないことを丁寧に教えてもらいました。 ホテルは立地も設備もサービスも大変素晴らしかったです。 スタッフの皆さんに感謝！
Stayed 7 nights in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were particularly impressed with check-in. We arrived around 9:30 pm, and the staff at the front desk was waiting for our arrival. Extremely personal and pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Nazpari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so thoughtfully designed! It is in a great location, rooms are nice, and a highlight was how kind the hotel staff was.
Stayed 4 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great. The service, cleanliness, room, restaurant, hot tub. The front desk staff was excellent! They were very knowledgeable & helpful! I would definitely recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn't want to leave

This might be the best hotel I've ever stayed in. The room was clean and spacious. Great breakfast and staff had excellent recommendations for restaurants and attractions. The hotel is in a central, great neighborhood and close to the subway and bus lines.
Stayed 3 nights in Jul 2025

10/10 Excellent

EDUARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great Boutique Hotel option in Palermo!

Organized, clean, silent, modern and pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great people. They have a helpful guidebook and good suggestions. Also, they have bikes to borrow and a rooftop hot tub.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#1 LOCATION- BA's Best Neighbored Palermo Hollywood. Lots of restaurants, cafes, well located to public transport (underground and buses); #2 BREAKFAST - Fresh fruits, selection of amazing meats and bread, eggs cooked on request, coffee is made on site - not machine. So good. #3 EMANUEL (PM shift) and CAMELO (AM shift) at front desk are both amazing. So considerate, helpful, go out of their way (football match, recommendations, friendly). Excellent service is not dead - it LIVES at Palo Santo. #4 ROOMS - First rate. Comfortable beds, large rooms, all amenities, including refrigerator, TV with lots of channels (but why stay in at night when you're staying in Palermo Hollywood (so named because lots of media companies based here). #5 Hotel Palo Santo is a work of art. Mostly constructed of Palo Santo tree wood, waterfall in lobby and THE FIRST URBAN GREEN HOTEL IN ARGENTINA. Built to LEED standard as defined by U.S> Green Building Council. Environmental friendly in all things. HIGHLY RECOMMEND!!!! WILL RETURN. The BEST.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leandro

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Stayed 3 nights in Jul 2025

10/10 Excellent

Christie

Stayed 5 nights in Jul 2025

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, cool and friendly hotel

Excelente hotel with amazing and helpful staff. Special thanks to Camilo with all sugestions to make our trip even better.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel - Outstanding service

Outstanding small hotel. Excellent service and location. The entire staff, from Adrian, Candela and Jose at the front desk to the housekeeping staff were amazing. Their attention to detail and friendly attitude were truly refreshing. The insights and recommendations they provided made the stay exceptional. Located in a quiet neighborhood of Palermo Viejo. It’s near many shops, cafés, restaurants, and transportation to and from the center of the city.
Room
Bathroom
Shower
Minibar
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in bs as. Hope to return soon
Stayed 5 nights in Apr 2025

10/10 Excellent

Pamela P. Rodriguez

Stayed 4 nights in Jun 2025