Compare Ski Hotels in Buerchen

Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station.

The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no choice but to spend the night sleeping on the sofa in the reception area until staff returned in the morning. It was an extremely frustrating and uncomfortable experience. At the very least, the hotel should provide a clearly visible 24-hour emergency contact for situations like this.

Nice

The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend.

Hotel was wonderful!

A great location with very friendly staff, great food, both dinner and breakfast, Extremely comfortable and modern room.