See all properties
Save

Hilton Garden Inn Buffalo Airport

3.0 star property

Photo gallery for Hilton Garden Inn Buffalo Airport

Exterior
Exterior
Snack bar
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
4201 Genesee St, Buffalo, NY, 14225
  • Walden Galleria Mall
    ‪4 min drive‬
  • University at Buffalo - South Campus
    ‪8 min drive‬
  • University At Buffalo - North Campus
    ‪10 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪5 min walk‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Multiple Beds (2 Double Beds & 1 Sofa Bed)

50-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, Multiple Beds (2 Double Beds & 1 Sofa Bed)

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Buffalo Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, (1008)
The price is NZ$310
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Fairfield Inn & Suites by Marriott Buffalo Airport

About the area

Buffalo

When you stay at Hilton Garden Inn Buffalo Airport in Buffalo, you'll be in a shopping district, a 5-minute drive from Walden Galleria Mall and 10 minutes from University At Buffalo - North Campus. .This hotel is 15.2 mi (24.5 km) from Highmark Stadium and 7.5 mi (12 km) from Buffalo Zoo.

What's nearby

  • Walden Galleria Mall - 4 min drive - 3.6 km
  • Glen Falls - 7 min drive - 6.1 km
  • University at Buffalo - South Campus - 8 min drive - 8.7 km
  • Buffalo Zoo - 10 min drive - 11.6 km
  • University At Buffalo - North Campus - 10 min drive - 10.7 km

Getting around

  • Humboldt Hospital Station - 9 min drive
  • Buffalo-Depew Station - 10 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 4 min drive

Restaurants

  • ‪Wegmans Food Markets - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬5 min walk

About this property

Hilton Garden Inn Buffalo Airport

Hotel in Buffalo with airport shuttle service and a 24-hour fitness center
Hilton Garden Inn Buffalo Airport offers 158 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hilton Garden Inn Buffalo Airport has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In a state park
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 14.95 per person
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buffalo Airport Hilton Garden Inn
Hilton Garden Inn Buffalo Airport
Hilton Garden Inn Hotel Buffalo Airport
Buffalo Hilton Garden Inn
Hilton Buffalo
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Hilton Garden Inn Buffalo Airport Hotel
Hilton Garden Inn Buffalo Airport Cheektowaga
Hilton Garn Inn Buffalo Hotel
Hilton Buffalo Airport Buffalo
Hilton Garden Inn Buffalo Airport Hotel
Hilton Garden Inn Buffalo Airport Buffalo
Hilton Garden Inn Buffalo Airport Hotel Buffalo

Hilton Garden Inn Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1010 reviews
Rating 8 - Good. 206 out of 1010 reviews
Rating 6 - Okay. 69 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 48 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ellen

Stayed 1 night in Apr 2025

10/10 Excellent

Cherlynne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice, the room is renovated.
Stayed 1 night in Apr 2025

8/10 Good

Shaniqua

Stayed 1 night in Apr 2025

10/10 Excellent

Mariel, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our place to stay when traveling from BUF airport
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful. The room was clean and updated. Even though there was construction the hotel was clean. The only complaint is when I wanted to go in the hot tub it was full of kids.
Stayed 1 night in Apr 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service
Okay
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
The staff at check in are very nice, but we were never notified that this building was under major renovation. The restaurant was now a converted meeting room and it took forever to get food. My kids loved the pool, but overall we were disappointed.
Stayed 1 night in Apr 2025

8/10 Good

Dawn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
They are in the middle of renovation. If we had known we would have asked for another hotel for our trip.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service at the Hotel

I booked the hotel because on the picture it shows they had nice swimming pool. After I checked in my kids wanted to go to the swimming pool and I was told it was out of service. I have request to speak with the manager and I was informed, someone will get back to me on Saturday. Today is Tuesday and I have yet to hear from a manager. When I was checking out on Sunday, there were two ladies on the front desk. I was requesting to again to speak to a manager. Person that was checking me out directed me to the elderly person and said she was the manager. I explained to her that my purpose of booking the hotel for Saturday night was to have the kids go to the swimming pool, since my stay at the hotel experience was horrible and my kids were upset, as a manager what can she do. I paid close to $400 for two rooms for my family. Her response was “NOTHING” She said someone broke something in the swimming pool area so that is nothing can be done. If I pay and stay one more night, I might be able to use the pool. I am a Hilton Honors member. I was disgusted by the customer service on the front desk. I feel like I should never go there again. I am requesting the management to reach out to me and reimburse my cost of staff or provide me credit for my next visit to Hilton Garden for next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Roland

Travelled with family, Business traveller
Construction
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Great team !
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Ceria

Liked: Cleanliness, room comfort
Construction is going on and the pool is closed !
Stayed 1 night in Feb 2025

8/10 Good

pedro m

Stayed 1 night in Mar 2025

8/10 Good

Amarjyoti, Bangalore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good service.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Renovations are great!
Stayed 1 night in Mar 2025

6/10 Okay

Tomoaki

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul, St. Catharines

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was excellent! The staff, the attention to detail, our room, the food, having comfortable dining & bar option's too! We will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariel, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every time we travel from Buffalo airport.
Stayed 1 night in Nov 2024

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fromt desk service was horrible

The issue i had was with the front desk. Upon my arrival I walked in and stood in line to be checked in. The front desk clerk was speaking with another employee about personal matters for at least 5 minutes. she looked at me on several occasions and kept talking to her coworker. After the 5 minutes i interrupted and asked if i could check in. The front desk clerk then said ‘ oh you want to check in”. I asked her why do you think I’m standing here. At this point she immediately got an attitude and refuse to even look at me. Customer service skills sucks. Ive always held ur establishment in high regards. If you look at who checked me on my recent stay, this would be your culprit
Stayed 2 nights in Feb 2025