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Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free daily self-service breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2400 Niagara Falls Boulevard, Tonawanda, NY, 14150
  • Place, Ellicott Island Bark Park
    ‪18 min walk‬
  • Place, Deerwood Golf Course
    ‪4 min drive‬
  • Place, University At Buffalo - North Campus
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Room amenity

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Tonawanda

With a stay at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG in Tonawanda (Parkview), you'll be within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 11.7 mi (18.8 km) from KeyBank Center and 17.3 mi (27.8 km) from Niagara Falls State Park.

What's nearby

  • Ellicott Island Bark Park - 18 min walk - 1.5 km
  • Deerwood Golf Course - 4 min drive - 2.5 km
  • University At Buffalo - North Campus - 5 min drive - 4.7 km
  • KeyBank Center - 21 min drive - 33.5 km
  • Highmark Stadium - 25 min drive - 40.5 km

Getting around

  • University Station - 14 min drive
  • Buffalo-Depew Station - 19 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 21 min drive

Restaurants

  • ‪My Tomato Pie - ‬3 min drive
  • ‪Anderson's Frozen Custard - ‬3 min walk
  • ‪White Rabbit Dessert Experience - ‬2 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Hotel in Tonawanda with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers 83 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG. A complimentary self-serve breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel

Reviews

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 637 reviews
Rating 8 - Good. 134 out of 637 reviews
Rating 6 - Okay. 59 out of 637 reviews
Rating 4 - Poor. 26 out of 637 reviews
Rating 2 - Terrible. 22 out of 637 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice!

Clean, modern excellent location very near I-290. Nearby many restaurants. Would stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Zhana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok place
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice, clean , convenient hotel
Stayed 1 night in Sep 2025

4/10 Poor

Takina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not completely cleaned, the kleenex was never refilled, the bathroom mirror was not cleaned, there were bobby pins on the floor, the shower door was difficult to slide and made a horrible noise when doing so, the shower head didn't change mode as it suggested, their were smudged hand prints all over the windows, the desk chair was very unstable, there was a toothpaste top in the sink drain, the washcloths were very thin, some of the towel had old stains, and the staff (outside of when I checked out) was very unprofessional by demeanor and profanity use amongst themselves in front of guests. I may have forgotten some things but it was evident there are things that need fixing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception staff. Nice breakfast options.
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2025

10/10 Excellent

Yuriy, Elmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying there
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaozhou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niagara

It was great overall, location was good, easy to go everywhere and easy parking.
Stayed 1 night in Aug 2025

6/10 Okay

Santiago

Limited service
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room

Very nice accommodations, the front desk people were very personable. Bed were very soft, and breakfast was very nourishing. Enjoyed the stay
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Basya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Stayed 1 night in Aug 2025

8/10 Good

Dianne

Liked: Staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2025

4/10 Poor

Maxim, Chicago

Stayed 3 nights in Aug 2025

4/10 Poor

Andrea

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The breakfast was decent , bed were comfy and hotel staff was beyond kind . However the cleaning people need to be taught how to clean. First room had hair everywhere and bathroom floor was dirty, second room had food crumbs on the bed and mold in the shower, third room also was dirty . Food in corners and on sides on furniture. One of the mattresses had a giant stain on the side and the protector was ripped off of it. Would not recommend staying here . I'm highly disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

George

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would recommend for family just needs some TLC

Staff were very friendly!. We stayed for a 3-day family trip. Location is also very convenient. Breakfast had a good selection. Beds were average comfortable, pillows and mattresses were slightly worn out. The automatic blinds remote wouldn’t work. The pool was the best fun for the kids, however the cleanliness of the pool area floor and common area was below average. The floor in our rooms bathroom could use a scrubbing. Other than that we would definitely stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Bhanu prasad reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Teresa, RIDLEY PARK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool water was cold. Employee were nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Acacia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting sanitary conditions

If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.
Dried urine in my bed hidden by sheets
More dry urine hidden by sheets
Yellow shower curtain with someone’s blood on it
New room had roaches
Stayed 3 nights in Aug 2025

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025