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Cairns City Sheridan

3.0 star property

Photo gallery for Cairns City Sheridan

Two single beds with white linens and dark headboards, a sofa, and a desk with a laptop and remote control.
Relax in a spacious living area with a sofa, chair, and flat-screen TV.
Experience the hotel's modern design, featuring a reception area and balconies on each floor, set amidst a beautifully landscaped garden.
Relax by the pool surrounded by lush tropical plants and palm trees.
Enter a serene oasis with lush greenery and a paved walkway leading to a parking area.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Reef Fleet Terminal
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms

Two single beds with white linens and blue towels, a wooden table, and a small lamp.

Superior Apartment, 2 Bedrooms

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Cozy retreat with a kitchenette, dining area, and flat-screen TV.

Budget Apartment

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Relax in comfort with a large bed, sofa, and dining area, plus a ceiling fan for a comfortable stay.

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Relax in this stylish room with two single beds, a desk, flat-screen TV, and a ceiling fan.

Family Room, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Balcony

Relax in a stylishly designed room with a comfortable bed, desk, and chair.

Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Two single beds with white linens and dark headboards, a sofa, and a desk with a laptop and remote control.

Twin Room, Balcony

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Relax in a spacious room with a comfortable bed, modern bathtub, and flat-screen TV.

Suite, 1 Queen Bed, Jetted Tub

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Step into the grand lobby, featuring a spacious seating area with sofas and a large mirror, surrounded by ornate details and a stunning chandelier.

Cairns Queens Court

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1004)
The price is NZ$159
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Cairns Queens Court

About the area

Cairns

Located in Cairns (Cairns Central Business District), Cairns City Sheridan is within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This hotel is 1.2 mi (2 km) from Reef Fleet Terminal and 0.4 mi (0.6 km) from Cairns Private Hospital.

What's nearby

  • Cairns Esplanade - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 9 min walk - 0.8 km
  • Esplanade Lagoon - 14 min walk - 1.3 km
  • Cairns Marlin Marina - 18 min walk - 1.5 km
  • Reef Fleet Terminal - 19 min walk - 1.7 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade
Cairns City Sheridan offers 31 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include free tea bags/instant coffee and irons/ironing boards, and housekeeping is provided on request.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Cairns City Sheridan Reviews

Reviews

6.0
Rating 10 - Excellent. 98 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 300 out of 1003 reviews
Rating 4 - Poor. 184 out of 1003 reviews
Rating 2 - Terrible. 146 out of 1003 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Lorraine

Liked: Staff & service
Room was very clean. No spoons for tea and coffee. Bags of smelly rubbish in stair well.
Stayed 1 night in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, run down, dirty linen, cockroaches, no light in bathroom, no blankets, noisy, mouldy ceiling, lumpy old pillows
Stayed 1 night in May 2025

4/10 Poor

Elene (Helen)

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The floor was very sticky making the shower very slippery.
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Stayed 1 night in Mar 2025

2/10 Terrible

Kylie

Full of cockroaches and first room was occupied when I opened the door
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
There was blood on the cabinetry, the ceiling was covered in heavy black mould, the bathroom was not cleaned, the mugs were dirty, kettle was broken, floor was sticky like glue. Cockoaches were present throughou, cieling fan covered in dust, the balcony was disgusting ash and cigarette butts everywhere. Aircon worked Bed was ok. Very old facility not maintined at all. Very dissapointing
Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom and no tv remote. Reception lady was good but seemed to be under a lot of pressure Noisy neighbours didn't get to go to sleep at all. Checked out early in the morning. Smoke detector still had the plastic cover on it so it wouldn't have worked
Stayed 1 night in Apr 2025

6/10 Okay

Earl

Travelled with group
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's only one power point in the bedroom, across the bed. I needed one beside the bed. The bedsheets felt "itchy". They don't feel comfortable. There are no lifts. One has to walk up through a funny smelling and dirty staircase.
Stayed 1 night in Apr 2025

8/10 Good

Cameron, Eagleby

Travelled with family, Travelled with family and small children
The property reflected the price paid. Clean and tidy room and good location close to everything
Stayed 1 night in Apr 2025

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Mould in shower - floor slippery for first day - dirt on table, room not as advertised - shower tap falling off - ashit hole
Stayed 3 nights in Apr 2025

2/10 Terrible

kieran

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to room was broken, had to spend 15 mins on the phone only for the door to not lock at night
Stayed 1 night in Apr 2025

4/10 Poor

Julz

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room wasn’t clearly marked, had trouble finding our room. Walls paper thin, could hear everything next door was doing. Booked a room with balcony and was on ground floor.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mould on the walls in the bedroom and bathroom. There was mouldy food scraps under the bed. Had booked a 3 night stay, checked out after one. Still working on getting a refund for the other 2 nights. How disappointing!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matty

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The people downstairs in front of the hotel was very noisy and was revving cars at 2am in the morning and using the road as a race track no security to prevent this to happen. Will never see me again and wont suggest anyone to stay there.!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Rolf

Disliked: Amenities, property conditions & facilities
Terrible Motel - advertised as "air-conditioned" but the air conditioner did not work. Didn't stay but Motel refused to refund payment. Wotif took my money & my contract was with them but they were less than useless in assisting me.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samuel John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leon

Disliked: Cleanliness, staff & service
room was mouldy, some guests (indigenous) were constantly loud
Stayed 2 nights in Mar 2025

4/10 Poor

Anishma

Disliked: Cleanliness, property conditions & facilities
The apartment was not the same as the pictures. Walls were damaged
Stayed 1 night in Mar 2025

4/10 Poor

Kate

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didnt like there was no tv remote, room in areas very dusty mouldy and cockaroaches and used moildy towel left in bathroom draw.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025