Pacific Hotel Cairns

4.5 star property

Photo gallery for Pacific Hotel Cairns

Reception
Lobby sitting area
Executive Luxury Suite
View from room
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

View map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

Deluxe King Balcony Room

8.4 out of 10
Very good
(40 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive King Room

8.8 out of 10
Excellent
(46 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Room

8.4 out of 10
Very good
(76 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Cairns

With a stay at Pacific Hotel Cairns, you'll be centrally located in Cairns, steps from Cairns Esplanade and within a 10-minute walk of Cairns Night Markets. .This luxury hotel is 0.7 mi (1.2 km) from Cairns Central Shopping Centre and 0.8 mi (1.3 km) from Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Perrottas - ‬3 min walk
  • ‪Bar 36 - ‬1 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬4 min walk
  • ‪Corea Corea - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with a 24-hour front desk and an outdoor pool
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy Brazilian cuisine at Bushfire Flame Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Reviews

Pacific Hotel Cairns Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

Reviews

8/10 Good

Belinda

Business traveller
Liked: Amenities, property conditions & facilities
Confortable bed. Cane chairs in the executive room not comfortable to work in. No desk space.
Stayed 3 nights in Jun 2025

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The restaurant on site only has one option for dinner which is all you can eat BBQ. The internet was a bit patchy/ slow.
Stayed 3 nights in Jun 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, but I paid for a queen size room and we got 2 twins. Additionally I did not appreciate that even though we were delayed due to airplane technical issues (missed a whole day), we were not reimbursed for missing our original check in date.
Stayed 2 nights in Jun 2025

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just the parking uncovered and i don't get it parking u pay xtra $15 dollars a night but the parking part of the hotel ...
Stayed 2 nights in Jun 2025

10/10 Excellent

hayden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, great room, great hoise keeping . Only fault is the wifi is completely usless.
Stayed 9 nights in Jun 2025

8/10 Good

Donáta

Stayed 3 nights in Mar 2025

8/10 Good

LUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Bed was comfortable. View from the balcony was ok. Even though towels were clean, they had staining. A microwave in the room would have been great. Overall ok for a short stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

maria ricci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, close to restaurants, offers reasonable parking, walkable distance to all great things Cairns could offer.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice hotel. Comfortable and tidy. Had some nice touches that were spoilt due to being run down. Eg nice bath salts but they were water damaged and clearly old. Nice battery candle on the bath tub but it was broken and rusty. Hairs in the bath tub. Everything else was tidy and comfortable. Overall a great stay.
Stayed 1 night in Jun 2025

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities
The front desk people didn’t know where to take the boat to the Great Barrier Reef I find that unacceptable being that is one of the biggest reasons people go to Cairns!
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at a great hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

J

Stayed 2 nights in Jun 2025

6/10 Okay

Meaghan

Liked: Cleanliness, staff & service, room comfort
It’s a low key hotel room, just the basics, old property. In saying that it was still comfortable. Great location. Japanese gentleman on reception was lovely.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything you need. Good security, helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

Jenny

Liked: Property conditions & facilities
We had a clean comfortable room. Location allowed easy walking access to the city block, pier and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Pre check-in is amazing saves time. Great location close to ferry terminal, casino, lagoon, restaurants and supermarket all literally a block away. I couldn't thing of any place better situated. Glad I booked here.
Stayed 2 nights in May 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, room comfort

Close to the Esplanade

Great location. Nice and close to the Esplanade. Plenty of restaurants and cafes nearby. The Wifi was good, the bed was comfy and the shower good. The tlriom had a nice little balcony which we sat on during the evenings. This gave a view of the Esplanade and the goings on in the street below and was really nice. The fridge is our room was freezing the contents inside the fridge which we reported to reception at the end of our stay. We'd certainly stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness
Great place!
Stayed 3 nights in May 2025

4/10 Poor

Marissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel location was great. It was easy to walk to restaurants and boat excursions for the reef. However, the bathroom was very moldy and the breakfast wasn’t great for what they charged. I would stay elsewhere if I were to visit again.
Stayed 3 nights in May 2025

10/10 Excellent

Shenna

Stayed 1 night in May 2025

10/10 Excellent

Velupillai, SOUTH STRATHFIELD

Liked: Cleanliness, staff & service
Ccc
Stayed 1 night in May 2025

8/10 Good

olivia

Liked: Cleanliness, property conditions & facilities
This hotel was so handy to everything close to the shops and esplanade very handy would recommend to family to stay there good location just walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Amenities
Wonderful woman on check in desk. Lip on raised floor going into bathroom dangerous.
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025