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Sheraton Cairo Hotel & Casino

5.0 star property

Photo gallery for Sheraton Cairo Hotel & Casino

Panoramic Nile Suite, Club lounge access, 1 King, Riverfront, Balcony
Middle Eastern cuisine
Panoramic Nile Suite, Club lounge access, 1 King, Riverfront, Balcony
Exterior
SUIT Nile Suite, Club lounge access, 1 King, Direct River view, Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa

Explore the area

Map
Galaa Square, Giza, 11511
  • Cairo Tower
    ‪15 min walk‬
  • Egyptian Museum
    ‪2 min drive‬
  • Khan el-Khalili
    ‪6 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Suite, Club lounge access, 1 King, Partial River view, Balcony

Executive Suite, Club lounge access, 1 King, Partial River view, Balcony

Executive Suite, Club lounge access, 1 King, Partial River view, Balcony

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Club lounge access, 1 King, River view

Ambassador Suite, Club lounge access, 1 King, River view

Ambassador Suite, Club lounge access, 1 King, River view

  • 139 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, Club lounge access, 1 King, Pool view, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Corner Suite, Club lounge access, 1 King, Pool view, Balcony

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Guest room, 1 King, Partial River view

1 bedroom, premium bedding, pillow-top beds, minibar

Club Guest room, 1 King, Partial River view

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Guest room, 2 Twin, Partial River view

1 bedroom, premium bedding, pillow-top beds, minibar

Club Guest room, 2 Twin, Partial River view

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for SUIT Nile Suite, Club lounge access, 1 King, Direct River view, Balcony

SUIT Nile Suite, Club lounge access, 1 King, Direct River view, Balcony

SUIT Nile Suite, Club lounge access, 1 King, Direct River view, Balcony

  • 73 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Nile Guest room, 2 Double, River view, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Nile Guest room, 2 Double, River view, Balcony

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Nile Guest room, 1 King, River view, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Nile Guest room, 1 King, River view, Balcony

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Nile room, Club lounge access, 2 Double, Riverfront, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Panoramic Nile room, Club lounge access, 2 Double, Riverfront, Balcony

  • 43 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Panoramic Nile room, Club lounge access, 1 King, Riverfront, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Panoramic Nile room, Club lounge access, 1 King, Riverfront, Balcony

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Sky Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Nile, Skyline view

1 bedroom, premium bedding, pillow-top beds, minibar

Sky Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Nile, Skyline view

  • 159 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sheraton Suite, Club lounge access, 1 King, Pool & City view

1 bedroom, premium bedding, pillow-top beds, minibar

Sheraton Suite, Club lounge access, 1 King, Pool & City view

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Nile Suite, Club lounge access, 1 King, Riverfront, Balcony

Panoramic Nile Suite, Club lounge access, 1 King, Riverfront, Balcony

Panoramic Nile Suite, Club lounge access, 1 King, Riverfront, Balcony

  • 89 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest room, 2 Twin, Pool & City view, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Guest room, 2 Twin, Pool & City view, Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Guest room, 1 King, Pool & City view, Balcony

Deluxe Guest room, 1 King, Pool & City view, Balcony

Deluxe Guest room, 1 King, Pool & City view, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, River view, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Family Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, River view, Balcony

  • 133 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Smart Guest room, 2 Double, City view, Balcony

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Smart Guest room, 1 King, City view, Balcony

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Hilton Cairo Grand Nile

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
3.6 out of 5, Good, (653)
The price is NZ$233
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Hilton Cairo Grand Nile

About the area

Giza

A stay at Sheraton Cairo Hotel & Casino places you in the heart of Giza, within a 5-minute drive of Orman Botanical Gardens and Cairo Opera House. .This casino hotel is 1.1 mi (1.8 km) from Cairo Tower and 1.7 mi (2.7 km) from Egyptian Museum.

What's nearby

  • Cairo Opera House - 9 min walk - 0.8 km
  • Cairo Tower - 15 min walk - 1.3 km
  • Egyptian Museum - 2 min drive - 2.7 km
  • Tahrir Square - 2 min drive - 2.7 km
  • Khan el-Khalili - 6 min drive - 6.1 km

Getting around

  • Giza Suburbs Station - 4 min drive
  • Dokki Station - 15 min walk
  • Cairo Intl. Airport (CAI) - 37 min drive

Restaurants

  • ‪ستاربكس - ‬1 min walk
  • ‪محمصات طيبة - ‬11 min walk
  • ‪دومينوز بيتزا - ‬6 min walk
  • ‪دجاج كنتاكى - ‬5 min walk
  • ‪دجاج كنتاكى - ‬4 min walk

About this property

Sheraton Cairo Hotel & Casino

Luxury hotel with 2 outdoor pools and a full-service spa
Sheraton Cairo Hotel & Casino offers 650 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Giza hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 650 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Giza? This hotel has 2713 square feet (252 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Studio 70 - This bar specializes in Middle Eastern cuisine and serves light fare only.
Giannini's New York Italy - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mawardia - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Open daily.
Bridge Cafe - This coffee shop specializes in international cuisine and serves light fare only. Open daily.
Rawi - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered parking on site (USD 10 per day)
  • Covered valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bridge Cafe
  • El Mawardia
  • Giannini's New York Italy
  • Rawi
  • Studio 70

Things to do

  • 15 gaming tables
  • 2 outdoor pools
  • 24-hour health club
  • 40 slot machines
  • Casino (6,997 square foot of space)
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,713 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for payment and invoices settled in USD or EUR, and AMEX cards processed in Egyptian pounds, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 52.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 142 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 52.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 11 and under are not permitted in the club lounge.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 5-device limit
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Sheraton Cairo Hotel Casino Giza
Cairo Sheraton Hotel
Sheraton Cairo
Sheraton Cairo Giza
Sheraton Cairo Hotel & Casino
Sheraton Cairo Hotel & Casino Giza
Sheraton Cairo Hotel, Towers & Casino Egypt/Giza
Sheraton Cairo Hotel Casino
Sheraton Cairo Hotel, Towers Hotel Giza
Sheraton Cairo Casino Giza
Sheraton Cairo Casino
Sheraton Cairo Hotel, Towers And Casino
Sheraton Cairo & Casino Giza
Sheraton Cairo Hotel & Casino Giza
Sheraton Cairo Hotel & Casino Hotel
Sheraton Cairo Hotel & Casino Hotel Giza

Sheraton Cairo Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 321 reviews
Rating 8 - Good. 74 out of 321 reviews
Rating 6 - Okay. 23 out of 321 reviews
Rating 4 - Poor. 12 out of 321 reviews
Rating 2 - Terrible. 17 out of 321 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ailson

Stayed 4 nights in Feb 2025

10/10 Excellent

Koritta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel is everything.
Stayed 2 nights in Feb 2025

10/10 Excellent

mohamed

👍
Stayed 3 nights in Feb 2025

10/10 Excellent

Loujain

Stayed 2 nights in Jan 2025

4/10 Poor

Nauman

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2.5 hrs wait time to check in the morning after 10 hrs flight despite the fact that I informed them that I am coming early around 8am
Stayed 1 night in Jan 2025

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for your Cairo visit.

This hotel was great. It is right by the river nile. I was able to see the Pyramids from my hotel room and get a view of the Nile river. In the morning you could see the sail boats. It was fascinating. The staff were excellent, v. friendly and helpful. Special shoutout to Asmaa. The restaurants are great. The breakfast was awesome. The only issue with this hotel is the constant cigarette smell in the lobby, at the entrance and in the hallway. It's literally everywhere even though there are no smoking signs posted. I was glad I couldn't smell it in my room.
Stayed 5 nights in Dec 2024

10/10 Excellent

alaa, Kuwait

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and the view
Stayed 6 nights in Dec 2024

8/10 Good

Hind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Weve booked a club nile view room for two nights, arrived at 12 to check in at the reception and were directed to the lounge at 23rd floor for club and suites check in. The ladies at the lounge Mariam marina and mortina were super welcoming professional and nice. The lounge was panoramic you can see all cairo around you from there. Offering snacks through out the day and would like to give special thanks to Cristina as well for her special hospitality and kindness. In general staff in the lounge are very great. The room was of medium size but newly renovated and clean. The view from balcony over the nile was spectacular and the bed was comfortable. Two annoying things theough the stay that waa daily checkup on the inventory in the mini bar 🙁why i need someone knocking my door for this purpose as if im in police academy?!! And second annoying is how pushy and annoying the housekeeping to clean the room even when you nicely explain you dont need anything. As well as the security and hotel staff in the back door are to persistent to provide extra services you dont need, but didnt face the same in the front gate. Breakfast was varied and the view in the main restaurant was so good. Service at breakfast was so good as well. Special thanks to Marina. Location was great just in the middle of cairo easy to go anywhere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property and Service

We really enjoyed our stay. The property was well located to the important sites of the city. The staff was super accommodating. And the breakfast was one of the best we had in our two weeks in Egypt.
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location!
Stayed 2 nights in Jan 2025

8/10 Good

Lorlee

Stayed 2 nights in Dec 2024

10/10 Excellent

Mithun

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, rooms and Buffett breakfast
Stayed 2 nights in Dec 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Decent stay...

The rooms was a little noisy lots of people jumping on top of the room. Service at breakfeast awful no body cares... waiters are like zombies there. Checkin to pushy trying to upsale the rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top notch; staff is incredibly friendly and professional. Food is excellent. And you can't beat the location.
Stayed 1 night in Dec 2024

8/10 Good

KK

Stayed 3 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Nov 2024

10/10 Excellent

Shakila

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, facility and dining options. Would definitely recommend.
Stayed 1 night in Dec 2024

8/10 Good

david

Stayed 5 nights in Oct 2024

10/10 Excellent

Naser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff. MR Victor was very nice and gave us a complementary dinner at the club house that was very nice of him. Thank you Sheraton.
Stayed 3 nights in Nov 2024

8/10 Good

SAMI, Dammam

Liked: Cleanliness, staff & service, property conditions & facilities
Room bed is comfortable. Good staff service. Great bed. Good food. Room is a little noisy sometimes
Stayed 6 nights in Nov 2024

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay Very nice view from my room Easy access to anywhere in Cairo
Stayed 2 nights in Sep 2024

10/10 Excellent

jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 nights in cairo

We stayed here for several nights and really enjoyed our rooms and the food. We took advantage of the business club on the 26th floor, even though we went to dinners out into town nightly
Stayed 4 nights in Sep 2024

10/10 Excellent

Farid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

4/10 Poor

kerry

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel stunk of cigarette smoke everywhere, few non smoking signs and when we requested the non smoking area in the lobby, it was not enforced by staff. Staff uniforms also smokey, and smoking allowed at counter where food and drinks served. Then a manager was bullying his staff in the public area! Needs training. We walked to the Novotel hotel (5min) for dinner, great service and smoke free inside... area well defined. I appreciate the. Egypt culture is heavy smoking, but if the sheraton wants tourist dollars they will need to improve and make it a more comfortable environment Worst Sheraton I've stayed at. View of the Nile was good at night. Room was clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very friendly, very nice and clean restaurants. Nice food . Classy nicely decorated lobby and coffee shop and restaurants
Stayed 3 nights in Sep 2024