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Tolip Family Park Hotel

4.5 star property

Photo gallery for Tolip Family Park Hotel

Enter a grand lobby with a high ceiling, polished floor, and comfortable seating areas.
Relax in a spacious room with a large bed, featuring a white duvet and throw blanket, and a wooden-framed mirror above a small table with a telephone and lamp.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in a spacious room with a plush sofa, flat-screen TV, and comfortable bed.
Experience the warm welcome of Tolip Family Park Hotel, surrounded by a beautifully maintained garden and a tranquil fountain.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
Cairo Suez Road - Km 26, Rehab - ENtrance Gate (2), New Cairo
  • Rehab Mall 1
    ‪4 min drive‬
  • Cairo Festival City Mall
    ‪12 min drive‬
  • Citystars Heliopolis
    ‪14 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Pool View

Relax in a spacious room with a large bed, flat-screen TV, and city views from the balcony.

Junior Suite, 1 King Bed, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Relax in a spacious room with a large bed, bedside table, and comfortable seating area.

Junior Room

  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds, Garden View

Enjoy a stylish stay with two single beds, a large flat-screen TV, and a desk with a chair.

Standard Twin Room, 2 Single Beds, Garden View

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Pool View

Enjoy a stylish stay with two single beds, a large flat-screen TV, and a desk with a chair.

Standard Twin Room, Multiple Beds, Pool View

  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Experience the elegant atmosphere of our lobby, featuring a central fountain, seating areas, and a high ceiling with a circular light fixture.

Triumph Luxury Hotel

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (118)
The price is NZ$255
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Triumph Luxury Hotel

About the area

New Cairo

With a stay at Tolip Family Park Hotel in New Cairo, you'll be 10.2 mi (16.4 km) from Cairo Festival City Mall and 11.8 mi (18.9 km) from Citystars Heliopolis. .This luxury hotel is 17.8 mi (28.7 km) from Aqua Park.

What's nearby

  • Rehab Mall 1 - 4 min drive - 3.8 km
  • Maxim Mall - 8 min drive - 7.2 km
  • The American University in Cairo - 9 min drive - 8.0 km
  • Cairo Festival City Mall - 12 min drive - 17.4 km
  • Citystars Heliopolis - 14 min drive - 20.1 km

Getting around

  • El-Obour Station - 15 min drive
  • Cairo Intl. Airport (CAI) - 21 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪ستاربكس - ‬7 min drive
  • ‪ستاربكس - ‬6 min drive
  • ‪كوستا كوفى - ‬6 min drive
  • ‪ماكدونالدز - ‬7 min drive

About this property

Tolip Family Park Hotel

Luxury hotel with a full-service spa and a health club
Tolip Family Park Hotel offers 114 accommodations with free minibar items and minibars. Rooms open to furnished balconies. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 114 guestrooms featuring free minibar items and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Tolip Family Park Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered parking on site (USD 1.70 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (100 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 6 to 11 years old)
  • Uncovered self parking fee: USD 1.7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Tolip Family Park Hotel New Cairo City
Tolip Family Park New Cairo City
Tolip Family Park
Tolip Family Park Hotel Hotel
Tolip Family Park Hotel New Cairo
Tolip Family Park Hotel Hotel New Cairo

Tolip Family Park Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 12 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 16 out of 67 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jean N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na na
Stayed 2 nights in Mar 2025

8/10 Good

Adel

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Walid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the property looks very nice and presentable but it is fairly dirty.. the dining lounge had dirty tables and the food was terrible. Won’t be booking there again.
Stayed 2 nights in Dec 2024

6/10 Okay

John Robert

Business traveller
Liked: Cleanliness

Very modest hotel but probably worth the price

The Tolip Family Park Hotel is very modest. I stayed here during the World Urban Forum as it was one of the recommended hotels. Be aware that it is far away from any other amenities and it's often quite hard to get Ubers from there to take you anywhere. The room was okay, but very basic. The balcony door did not lock, which was quite disconcerting. The breakfast was very simple. Overall it's fine to stay here but set your expectations accordingly.
Stayed 6 nights in Nov 2024

4/10 Poor

Una

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In middle of nowhere. Booked for 2 adults and 2 kids. Only 1 double bed in room. I had to ask them to dress sofas for kids bed. They put sheet and pillow on but no duvets. English poor. No alcohol in hotel. Dinner in restaurant a little awful. (probably good for Egyptians)...very reasonable price. Breakfast was good. Pool cold and no shallow areas for kids. (it was Nov). Very few people in hotel. Family park beside it ok if stuck in Cairo for a day... but definitely not worth planning a trip.
Stayed 1 night in Nov 2024

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is surrounded by construction making access difficult. Staff are indifferent at best, unfriendly most of the time and unhelpful when needed. They are more keen on counting towels to make sure you are not taking any home than actually providing proper service. Never again, not even for $5 per night.
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Business traveller
Stayed 1 night in Jul 2024

4/10 Poor

shamsan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Abdurahman

Travelled with family
Liked: Staff & service, amenities
The hotel is big, but it seems that its suffering from staff shortage,
Stayed 4 nights in Apr 2024

8/10 Good

islam

Stayed 2 nights in Apr 2024

10/10 Excellent

Abdurahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week there during the Eid holidays alla the staff were very helpful. They have well equipped GYM
Stayed 3 nights in Apr 2024

8/10 Good

Muhammad salim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport food was good staff service was good with a smile
Stayed 5 nights in Feb 2024

6/10 Okay

Faisal, sandy

Liked: Cleanliness, staff & service
Glean, big lobby, friendly helpful staff,, good 24 Hours restaurant with very reasonable prices and good food, Rooms are rundown and very depressing, I had to check out and go to another hotel because of the room, when you are out you don't look forward to back to it.
Stayed 3 nights in Sep 2023

6/10 Okay

Bilal

Business traveller
Liked: Cleanliness, staff & service
Medium
Stayed 1 night in Mar 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap in Cairo

Terrible accommodations. Room was filthy. No towels in the room, and doubt it was cleaned prior to check in. Air conditioning controls did not function properly and temperature could not be controlled. Reception would not let me leave in the morning until it was checked by housekeeping even though room was completely paid for in advance. Nothing is around the hotel location. Do not stay here.
Stayed 1 night in Sep 2022

2/10 Terrible

Abanoub

Stayed 2 nights in Aug 2022

8/10 Good

Mohamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Jan 2022

4/10 Poor

Elsayed Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars
Stayed 2 nights in Dec 2021

2/10 Terrible

MOHAMAD BELAL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place. Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony. Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel. At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess . what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor. When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground. Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor. I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay. No room service showed up next day despite I placed the tag.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Poor service. Reservation included free breakfast however I was denied service as they claimed my reservation did not include one. Also the hotel has no queen beds in standard rooms! All are twin beds which was very inconvenient since I was staying alone. Do not recommend
Stayed 1 night in Jun 2021

10/10 Excellent

Bassem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great
Stayed 4 nights in Apr 2021

2/10 Terrible

S.E., USA

Business traveller
Disliked: Cleanliness, staff & service
Very dirty rooms! Open buffet breakfast during the pandemic??!!!
Stayed 3 nights in Sep 2020

8/10 Good

Mohamed

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020