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Voco Gold Coast

4.5 star property

Photo gallery for Voco Gold Coast

Premium bedding, minibar, in-room safe, desk
Point of interest
3 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(75 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Gold Coast

With a stay at Voco Gold Coast, you'll be centrally located in Gold Coast, steps from SkyPoint Observation Deck and within a 5-minute walk of Surfers Paradise Beach. .This luxury hotel is 0.9 mi (1.4 km) from Cavill Avenue and 1.1 mi (1.7 km) from Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Slingshot - 7 min walk - 0.6 km
  • Chevron Renaissance - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 13 min walk
  • Gold Coast City Coomera Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Surfers Paradise Surf Life Saving Club - ‬7 min walk
  • ‪Social House - ‬1 min walk
  • ‪The Island Rooftop - ‬5 min walk
  • ‪Waves Buffet Restaurant - ‬1 min walk
  • ‪Lot 1 Coffee - ‬5 min walk

About this property

Voco Gold Coast

Voco Gold Coast offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 389 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Waves Buffet Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves dinner only. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family spot
Stayed 1 night in Mar 2026

10/10 Excellent

Damien

Stayed 1 night in Feb 2026

10/10 Excellent

anthony

Stayed 3 nights in Jan 2026

6/10 Okay

Yee Lam Jacqueline

Disliked: Cleanliness
The room is not clean. The carpets under the bed are dusty but the beds move so easily
Stayed 2 nights in Dec 2025

8/10 Good

melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent Clean and tidy Comfy bed
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great checkin
Stayed 2 nights in Dec 2025

8/10 Good

Kim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location. Staff were very helpful and friendly. But so many issues. From the wrong name appearing on the tv to welcome some other guest (x2), hair in the shower on arrival, use of the wifi required a call to reception as the details given didn’t work, to there only being 1 chair at the table in the room (where is the 2nd person supposed to sit if you have meals in the room??), no housekeeping on day 2 despite us being out of the room for hours during the day. We let reception know the issues and they gave us 2 free drinks and late checkout of 2pm. Went to access my room at 1.55 but the card didn’t work, went down to reception they re coded it but it still didn’t work. Required the reception staff to come up with the master key to allow me to access my room and remove all my bags, just a huge hassles. To be honest I expected more.
Stayed 3 nights in Dec 2025

8/10 Good

Kamal rai jeet

Stayed 4 nights in Dec 2025

6/10 Okay

Amelia

Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Talya

Stayed 1 night in Dec 2025

6/10 Okay

Alex

Stayed 2 nights in Dec 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, ocean view from 14th floor. Freindly staffs, close to shops, restaurants, beach and markets
Stayed 2 nights in Dec 2025

8/10 Good

Hossein

Stayed 1 night in Dec 2025

6/10 Okay

Kevin

Stayed 3 nights in Dec 2025

10/10 Excellent

Kushil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are great and clean property
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 5 nights in Dec 2025

8/10 Good

khaliun

Stayed 1 night in Dec 2025

10/10 Excellent

Kushil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yea. I stayed here in 2016 when this hotel was called WaterMark. This is a great clean place to in Surfers Paradise
Stayed 1 night in Dec 2025

10/10 Excellent

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Anita

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our room was overlooking the beach with clear ocean views. Voco offers a range of dining options which are reasonably priced. Hotel staff are generally very friendly and accommodating. We had a couple of housekeeping issues which were quickly resolved by staff, which demonstrated fantastic management! I love the convenience Voco offers in terms of close proximity to the beach, shopping and restaurants. This hotel is very family friendly and great when travelling with kids! Thank you Voco for the warm welcome.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ilona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well located property, very friendly helpful staff and fabulous breakfast with many options to please everyone.
Stayed 2 nights in Dec 2025

4/10 Poor

clayton, Russell Lea

Liked: Amenities, property conditions & facilities
Room service took 1 hour and 20mins Incorrect toilet seats used on toilet
Stayed 1 night in Dec 2025

10/10 Excellent

Ashleigh

What a great stay from check in to super comfy pillows and bed, everything we needed was
Stayed 3 nights in Dec 2025