Compare Hotels with Parking in Calallen

Overall a great experience! There was a nasty smell in the pizza place when you walk thru! Also the other guest let their doors slam, door are very heavy and close very loud! Breakfast was great! Also we stayed in room 1001 both mornings around 6am -630am very loud noise above us from the breakfast area! Hard to sleep in!

Staff that checked us in was rude. It was the end of her shift so she was abrupt and curt and customer service was horrible. We slept in late and requested our room to be cleaned and no one showed up to restock our used items, empty the trash nor replace towels. My adult son did go to the front desk to get us towels.

Staff was amazing. Receptionist, chefs, bar tenders were all friendly and accommodating. The hot tub was closed for maintenance which was disappointing because that was a big factor when deciding which hotel we were going to go with. The pool was filthy. The water was very murky, and when we dove under water we saw a LOT of chunky nastiness that could’ve only been throw up. It was there for days along with clumps of hair and a couple old band-aides. I do not know how often the pool is serviced/checked but my guess is not often. The rooms are a little dated, but overall in decent shape. Pillows/bed very comfortable. The first night we had no hot water. We found out after swimming at the beach and then in the nasty pool. We were offered no discount. We stayed with our dog and there was a large pet relief area. Probably wouldn’t stay again

Love this hotel very convenient commute wise to families homes who live close by.

We arrived nearly two hours after check-in time, and our room was still not ready. We were asked to wait another 30 minutes, which was disappointing since we were not early. After settling in, the lights went out about an hour later, and the room phone didn’t work, so we had to go back to the front desk. The only solution was switching rooms, with no compensation for the delay or inconvenience. Disappointing for a brand-new hotel. Overall, it’s a nice place with a complimentary drink bar and good breakfast options. I’d consider giving it another try.

Comfortable room and nice staff.