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Tolteka Plaza

3.5 star property

Photo gallery for Tolteka Plaza

Outdoor pool
Breakfast, lunch and dinner served
Exterior
Single Room, 1 Double Bed
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Metrocentro Santa Ana
    ‪11 min walk‬
  • Cathedral of Santa Ana
    ‪6 min drive‬
  • Santa Ana City Hall
    ‪6 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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The price is NZ$122
for 1 room
includes taxes & fees
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About the area

Santa Ana

Located in Santa Ana, Tolteka Plaza is in the historical district, within a 5-minute drive of Metrocentro Santa Ana and Museum of Human Anatomy. .This hotel is 6.8 mi (10.9 km) from Lake Coatepeque and 1.8 mi (3 km) from Oscar Alberto Quiteno Municipal Stadium.

What's nearby

  • Metrocentro Santa Ana - 11 min walk - 1.0 km
  • Oscar Alberto Quiteno Municipal Stadium - 16 min walk - 1.3 km
  • Cathedral of Santa Ana - 6 min drive - 4.2 km
  • Santa Ana City Hall - 6 min drive - 4.2 km
  • Lake Coatepeque - 17 min drive - 16.1 km

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪Pizza Hut - ‬12 min walk
  • ‪Feria Ganadera - ‬5 min drive
  • ‪Osom Coffee Shop - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Ban-Ban - ‬14 min walk

About this property

Tolteka Plaza

Hotel in Santa Ana with a 24-hour front desk and an outdoor pool
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Tolteka Plaza has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 216 reviews
Rating 8 - Good. 54 out of 216 reviews
Rating 6 - Okay. 45 out of 216 reviews
Rating 4 - Poor. 16 out of 216 reviews
Rating 2 - Terrible. 15 out of 216 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Theodore

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel room in 40 years of travel. Bathroom tub would not drain properly. A 5-minute shower left us standing in three inches of water. Bulb socket in bathroom has no bulb. Staff said they have none. One hand towel for two people. Zero wash clothes. No hair dryer. Door handle missing on closet door. Five hangers in closet. Floor not washed for ages. Clean white socks wind up black on bottom after walking around a bit. No stopper in sink. Flimsy sheets on bed.
Stayed 2 nights in Mar 2025

4/10 Poor

Antonio

Stayed 1 night in Feb 2025

4/10 Poor

Roman Jr.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a tennis ball size hole on the ceiling of the shower, conveniently right above where one bathes. I couldn't help but to wonder if there were hidden cameras up in there or off someone could be spying on guests as they showered. Furthermore, the carpets were filthy. We allowed our 9-month old to crawl, but quickly noticed his knees and hands black with filth. We didn't feel comfortable letting him on the ground to long. The sheets smelled like dust as if they were in need of cleaning. On the bright side, the receptionists were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
Stayed 1 night in Feb 2025

10/10 Excellent

María e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Walberto

Stayed 5 nights in Feb 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Like you would expect from the website. Nice.
Stayed 2 nights in Feb 2025

8/10 Good

Ana, Arlington

Stayed 2 nights in Feb 2025

2/10 Terrible

Alba, Langley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guards are so nice . A big thank you to Osman . Very helpful and friendly man
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy conveniente a los alrededores.
Stayed 1 night in Feb 2025

10/10 Excellent

ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jan 2025

6/10 Okay

Rémy

Liked: Cleanliness, amenities, property conditions & facilities
Chose this property I had a 2pm checkout. When I got there, they told me 1pm. Brakefast wasn't very good and they had no more coffee when I got there.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good food
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

It was a nice stay in the hotel. The food was good and the room was clean.
Stayed 1 night in Dec 2024

6/10 Okay

Max

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alfredo

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I think for a place that charge almost 100 dollar to stay . We expect more from it . I usually go to Santa Ana to visit every year and I always stay in hostales or hotels near by the Cathedral with much better prices and place are more clean and they have a better air conditioning! I wouldn’t recommend to stay!
Stayed 1 night in Dec 2024

6/10 Okay

carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2 veces me he hospedado ahi y las 2 veces se me a perdido algo.....espero de verdad que no sean ellos los que están tomando cosas
Stayed 1 night in Dec 2024

8/10 Good

Walberto

Liked: Cleanliness, staff & service
Good-
Stayed 4 nights in Dec 2024

8/10 Good

Adolfo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall ok.
Stayed 4 nights in Dec 2024

6/10 Okay

Xenia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Guy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very run down. It needs major remodeling. They were very accommodating though. The first room they asigned us smelled terribly moldy and we asked to be moved. The hotel is ongoing some renovations so we were able to get a room that wasn't moldy. The staff tried their best to please us and the breakfast was very good. I would suggest the management to improve and definitely remodel the whole hotel as the tourism in El Salvador is booming.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

jose

Liked: Staff & service
Stayed 8 nights in Nov 2024