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Portals Palace

3.5 star property

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Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

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Torrent, 19, Calvia, Balearic Islands, 07181
  • Place, Puerto Portals Marina
    ‪2 min walk‬
  • Place, Marineland Mallorca
    ‪9 min walk‬
  • Place, Cala de Portals Nous
    ‪11 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪30 min drive‬

Room options

Room, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Room, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Calvia

With a stay at Portals Palace in Calvia (Portals Nous), you'll be a 3-minute drive from Puerto Portals Marina and 8 minutes from Port of Palma de Mallorca. .This hotel is 7.4 mi (12 km) from Cathedral of Santa Maria of Palma and 14.5 mi (23.4 km) from Port d'Andratx.

What's nearby

  • Puerto Portals Marina - 2 min walk - 0.2 km
  • Playa Oratorio - 3 min walk - 0.3 km
  • Playa Punta Portals - 8 min walk - 0.7 km
  • Marineland Mallorca - 9 min walk - 0.8 km
  • Cala de Portals Nous - 11 min walk - 1.0 km

Getting around

  • Marratxi Poligon Station - 16 min drive
  • Jacint Verdaguer Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 24 min drive

Restaurants

  • ‪Yara - ‬10 min walk
  • ‪Cappuccino - ‬8 min walk
  • ‪Lila - ‬6 min walk
  • ‪Ritzi - ‬8 min walk
  • ‪La Perla Ingrosso - ‬4 min walk

About this property

Portals Palace

Portals Palace offers 110 accommodations with laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 110 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, bidets, and hair dryers. Conveniences include phones and laptop-compatible safes, and housekeeping is provided on a limited basis.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk and an elevator. Extended parking is available onsite.
Portals Palace has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Extended parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Room service

More

  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Portals Palace Calvia

Hotel Portals Palace

Portals Palace Calvia

Portals Palace

Portals Palace Hotel

Portals Palace Hotel

Portals Palace Calvia

Portals Palace Hotel Calvia

Portals Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 11 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark, Wrexham

Liked: Staff & service

OK hotel, good location, bit tired in places

OK for the price Don't want to write any more so if you can't accept the review with just the above then I'm not going to bother submitting a review

8/10 Good

Chris, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally situated for beach and village

Initially we were not happy with the room but after speaking to reception the next morning we were upgraded. Staff all very friendly and helpful. Lovely pool area. Only down side - could do with a bit of a spruce up!

8/10 Good

Craig, Romiley

Liked: Cleanliness, staff & service

Portal Nous getaway

Great resort, great location. Wonderful break away, and will definitely be going back!

8/10 Good

Sasha, Billingshurst

Liked: Cleanliness, staff & service, room comfort

Perfect for cheap getaway.

We stayed for 6 days. It was my second stay at Portals Palace. Its definitely in need of updating but the rooms are clean and the staff are lovely. I heard it has been sold and will become luxury apartments which is a shame. It is in an upmarket residential area with lovely views over the marina and close to the shops and restaurants. Good value for money. We didn't eat at the hotel so cannot comment on breakfast or food. If you want a quiet, cheap getaway before October get in there quickly! The rooms at the back of the hotel 309 509 (I think) are huge and spacious with lovely big bathrooms and afternoon sun but sea view rooms are smaller and no bath, just shower

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

3 night stop over.

We stayed 3nights staff very helpful planning to stop there again.

8/10 Good

Joshua, Leeds.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Portals.

Stayed here several and always great. Hotel and rooms are a little dates but always spotless and staff are great. Very good value consider in it's in Portals and so close to the port.

8/10 Good

David, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a wonderful hotel for my gettaway

The hotel staff were great. Everyone from front desk to breakfast dinning room were friendly and helpful.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Urlaub mit Überraschungen

Bei Ankunft im Hotel 2 Zimmer zugewiesen,nicht tragbarer Zustand.Nach Beschwerden eine Junior - Suit bekommen, unsäglich schmutzig.Nach Beschwerde wurde Zimmer oberflächlich gereinigt.Schlechtes Reinigungspersonal, nettes Personal am Empfang.Frühstück entsprach bei weitem nicht einem 4 Sterne -Haus. Frühstücksterrasse unsauber,täglich mehr Müll. Aus der Zeitung erfahren, dass Hotel am 20.09.2015 endgültig für immer schließt,da Umbau in Wohnungen geplant. Wir hatten aber bis einschl. 30.9. über EXPEDIA gebucht ,ohne einen Hinweis,dass Hotel vorzeitig schließt. So waren wir die letzten Gäste welche durch den einzigen verbliebenen Angestellten ( den Barmann ) am Morgen des 30. 9.2015 ohne Frühstück ,aus dem Hotel gelassen wurden.

6/10 Okay

Jonas

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Sari

Ihan perus hyvä hotelli rauhallisella alueella. Aamupala ihan riittävä, olisi tosin voinut olla enemmän kasviksia. Palvelu hotellissa ihan hyvää, huonesiivous oli päivittäin. Allasalue oli mukava, allasbaarissa palvelu toimi hyvin. Hotellin lähettyvillä muutamia ravintoloita ja marketti. Satamasta löytyy lisää palveluja. Satamaan kuitenkin jonkinlainen laskeutuminen joten takaisin päin hotellille tultaessa joutuu kipuamaan pari aika jyrkkää mäkeä. Hotellin läheltä hyvät kulkuyhteydet Palmanovaan/Magalufiin ja Palmaan joten jos enemmän menoa tai palveluja kaipaa, kannattaa suunnata noihin paikkohin.

8/10 Good

Etienne

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lage top - Hotel flop

Das Hotel ist in die Jahre gekommen und bedarf dringend der Renovierung. Die Sauberkeit lässt extrem zu Wünschen übrig. Handtücher wurden aber jeden Tag gewechselt. Der Outdoorpool war schmutzig. Das Fitnessstudio war kostenpflichtig. Laut Rezeption 10 Euro pro Tag. Meerblick war für 10 Euro pro Tag Aufpreis möglich. Der Blick war sehr schön in den Hafen von Puerto Portals. Im Zimmer gab es einen Kühlschrank, Klima (die 2 Mal repariert werden musste), Waage, Thermometer, BD, Dusche (bitte auch mal die Trennwände und Hähne reinigen!), Badewanne, Shampoo, Seife, Balkon.

6/10 Okay

coralie, cany barville

Liked: Staff & service
Disliked: Cleanliness, room comfort

Hôtel symp

Hôtel proche de la plage et de petits restaurants sympa situé dans une rue calme. Les chambres sont cependant un peu petites, le ménage laissait un peu à désirer et les boissons n'étaient pas comprises dans kes repas et facturées extrêmement cher mais ma semaine de vacances c'est très bien passé

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

To stjerner maks.

Portals Palace Hotell ligger i et rolig strøk i sentrum av Portals Nous og er således greit plassert rent geografisk. Hotellet oppgir selv å være et 4-stjerners hotell, men mangler det meste av de tilbud og fasiliteter du forventer å finne. Jeg har bodd på 2-stjerners hotell med betydelig bedre kvalitet. Gardinene dekket ikke hele vinduet. Kjøleskapet/ minibaren var tom og varm. Alt manglet av småsaker som sysett, skopuss, toalettartikler som q-tips, shampoo og balsam, bodylotion. Det var ingen vannkoker, t-eller kaffemulighet på rommet. Ingen buksepresse eller strykejern tilgjengelig på hele hotellet. Ingen vaskerimulighet eller roomservice heller. Resepsjonisten svarte ja og nei på spørsmål men var ellers lite behjelpelig. Vi hadde bestilt dobbeltrom med 1 dobbeltseng men fikk 2 enkeltsenger da hotellet hevdet ikke å ha annet. Rommet var imidlertid rent og stuepikene hyggelige, bassengområdet var OK men uteområdet generelt og vegetasjon spesielt var preget av manglende skjøtsel over lang tid. Vi fikk en svært god pris på oppholdet og trodde vi hadde gjort et kupp, men det var ikke tilfelle. Vi kommer ikke igjen. Ad omveier har vi hørt at hotellet skal bygges om til leiligheter, og det er kanskje like greit

8/10 Good

Achim, NRW

Liked: Cleanliness, staff & service, room comfort

Ruhiges Hotel im Dornröschenschlaf

Ruhig gelegen mit super Nähe zum Hafen. Zu Fuß gut zu erreichen. Alles freundlich u. sauber. Bäder könnten teils besser sein.

6/10 Okay

Cathy, Le mans

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Portals hotel oui, palace non

En arrivant, la chambre n etait pas a la hauteur de ce qui etait vendu (20m2 en moins, pas de frigo, de minibar, 2 lits simples, pas de lit bébé). Nous avons eu un lit bébé a 23h. Et pour le reste, pas mieux le premier soir, car complet selon la personne "travaillant" ici, pourtant des chambres sont disponibles sur internet, a plein tarif. Le deuxieme jour grace a Hotel.com qui a contacté une personne competente de l hotel, tout est rentré dans l ordre. Nous avons pu avoir une chambre a hauteur de ce qui etait prévu. Très bonne couverture wifi. Service de chambre quotidien. D une maniere générale, très bon produit pour 70€ la nuit, mais surtout pas pour 200€, comme affiché en vitrine.

8/10 Good

Airida

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Ikke tilfreds

Sur hotelreceptionist, mørke værelser, aircon, som blæste lige ned på sengen og ikke kunne indstilles, man skulle betale 5 euro pr dag for at bruge safen, meget gammeldags og kunne to dage i træk ikke få håndklæder til poolen, da de ikke havde flere. Ville ikke anbefale dette hotel til andre. Morgenmaden var fin.

8/10 Good

Maria

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
super Lage, wir waren schon mal hier und haben vor Ort etwas zugezahlt und dadurch Meerblick bekommen, schöne Aussicht

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Bra läge!

Ok hotell som tjänar på sitt läge!

6/10 Okay

Barbara, Stuttgart

Liked: Staff & service, room comfort
Disliked: Cleanliness

Für Kurzaufenthalte absolut ausreichend!

Seit nun 3 Jahren reisen wir noch Portals Nous und übernachten immer im Hotel Portals Palace. Das Hotel ist bereits in die Jahre gekommen un die Sauberkeit könnte besser sein, aber für einen Kurzaufenthalt ist es absolut ausreichend. Das Frühstücksbuffet bietet alles was man braucht und das Personal ist immer freundlich. Unserer Meinung ist ist es ein gutes Preis/Leistungsverhältnis und wir werden definitiv nächstes Jahr wieder dort buchen. Kleiner Tipp: Zimmer mit Meerblick buchen...die entschädigen einen wenn man sonst eventuell etwas zu bemängeln hätte.

4/10 Poor

Hartmut, der Oberpfalz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kein 4 Sterne Hotel normale Zimmer eine Zumutung

das Hotel liegt gut zum Strand ist aber kein 4 Sterne Hotel im Zimmer Fliegengitter defekt, Klimaanlage mit Tesaband repariert, Rückwand von Fernsehtisch rausgebrochen und die Nägel standen heraus das Zimmer war nicht ordentlich sauber. Man hat wohl dann das Zimmer nach massiver Reklamation gewechselt und das andere war einigermaßen ok obwohl dann der Safe nicht funktioniert hat. Abendessen eine Zumutung ab 18.30 stand das gleiche Essen bis 21.30 Uhr. Das Essen war wie Gummi und eine echte Zumutung sorry aber nicht zu empfehlen

6/10 Okay

Torben, Daugård

Liked: Cleanliness

Afslappende ferie på roligt Hotel

De man ikke tale engelsk på hotellet i hvert fald meget lidt, for dårligt, morgenmad var ok aftensmad mindre god spiste der kun 1 aften. pool området var hyggeligt og fint. Priserne var op mod dobbelt så dyre som i resten af byens restauranter og værtshuse. rom og cola 10 euro hvor andre steder kostede det 6 euro øl kostede 5 euro hvor andre steder 3 euro for samme mængde mærke.