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Ort Hotel

Photo gallery for Ort Hotel

Bar (on property)
Premium bedding, down duvets, minibar, in-room safe
Sauna
Premium bedding, down duvets, minibar, in-room safe
Fireplace
Luxury
5.0 star property
9.4

Exceptional

Elegant escape in Vila Natal's beauty

Surrounded by the serene beauty of Vila Natal, this luxury hotel boasts elegant architecture and lush landscapes. Delight in the indoor and outdoor pools, rejuvenating spa treatments, and a variety of activities including mountain biking and tennis.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
R. Eng. Gustavo Kaiser, 165, Campos do Jordão, SP, 12460-000
  • Place, Vale Encantado
    ‪16 min walk‬
  • Place, Casa da Xilogravura
    ‪19 min walk‬
  • Place, Araucaria Chocolate Factory
    ‪2 min drive‬

Room options

View all photos for Premier Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double or Twin Room

9.2 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Room (Varanda)

Premier Room (Varanda)

Premier Room (Varanda)

9.6 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom (Varanda)

Premier Suite, 1 Bedroom (Varanda)

Premier Suite, 1 Bedroom (Varanda)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Chalet

Classic Chalet

Classic Chalet

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Premium bedding, down duvets, minibar, in-room safe

Family Triple Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Chalet

Family Chalet

Family Chalet

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Presidential Chalet

Presidential Chalet

Presidential Chalet

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Jardim

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Varanda Jardim

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Premier Suíte Vista

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Suíte Varanda Jardim

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Premier Suíte Varanda Lateral

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Apartamento Premier 2 Dormitórios

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

Apartamento Premier 3 Dormitórios

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Berg Haus III ou IV

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Campos do Jordão

With a stay at Ort Hotel in Campos do Jordão (Vila Natal), you'll be within a 5-minute drive of Xylography Museum and Casa da Xilogravura. .This family-friendly hotel is 1.1 mi (1.8 km) from Araucaria Chocolate Factory and 1.7 mi (2.7 km) from Vale Encantado.

What's nearby

  • Xylography Museum - 16 min walk - 1.4 km
  • Vale Encantado - 16 min walk - 1.4 km
  • Casa da Xilogravura - 19 min walk - 1.6 km
  • Araucaria Chocolate Factory - 2 min drive - 1.5 km
  • Capivari Park - 4 min drive - 2.6 km

Getting around

  • Emílio Ribas (Abernéssia) Station - 11 min drive
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive

Restaurants

  • ‪Sans Souci - ‬4 min drive
  • ‪Grande Hotel Campos do Jordão - Hotel-Escola Senac - ‬5 min drive
  • ‪Café da Elaine - Struderia - ‬3 min drive
  • ‪Boteco Itapeva - ‬5 min drive
  • ‪Ópa - ‬1 min walk

About this property

Ort Hotel

Ort Hotel offers 59 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Treat yourself to a stay in one of the 59 individually furnished guestrooms, featuring fireplaces and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and minibars, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Ort Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Vineyard

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Vineyard

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 600.0 per day
Cribs (infant beds) are available for BRL 600.0 per day

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: BRL 600.0 per day
  • Rollaway bed fee: BRL 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Ort Hotel Hotel
Ort Hotel Campos do Jordão
Ort Hotel Hotel Campos do Jordão

Ort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 371 reviews
Rating 8 - Good. 53 out of 371 reviews
Rating 6 - Okay. 15 out of 371 reviews
Rating 4 - Poor. 6 out of 371 reviews
Rating 2 - Terrible. 3 out of 371 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

clarice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations! I had read great reviews but our stay greatly exceeded them! Everything was perfect, the property is beautiful, close to everything, staff is just amazing, food was superb! My family and I didn't want to leave!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2022

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! It’s beautiful, very clean, friendly staff, large and comfortable rooms. Perfect breakfast. Glamorous! We just missed more open-door activities for children.
Stayed 2 nights in Oct 2022

8/10 Good

Ana Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathoroom, very friendly staff. Delicious breakfast.
Stayed 2 nights in Sep 2021

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Promessa do incrível, mas longe de ser perfeito

Nossa estadia no hotel foi em uma semana de baixa temporada, e acabamos prejudicados pela fase vermelha da pandemia (o que nos obrigou a ficar somente no hotel sem opções externas). A estrutura é incrível, o plano de expansão também, a comida super bem preparada e os funcionários atenciosos. Porém deixou a desejar foi, para um hotel de alto padrão como o Ort, quanto a disponibilidade de funcionários por estarmos em baixa temporada, durante a semana havia apenas 1 pessoa para atender a todos no restaurante, o Spa que nos foi oferecido previamente a estada, ao chegar descobrimos que não estaria funcionando até o nosso último dia (o que após notificarmos foi resolvido) e haviam obras ocorrendo com barulho iniciando as 8 da manhã. Chegaram a nos oferecer para trocar de quarto no último dia, mas nesse caso já havia passado o momento para tal (4 dias desde nossa chegada). Enfim, o hotel promete ser algo perfeito pelas postagens de quem visita, mas nossa experiência apesar de boa, ficou longe do que esperávamos pela proposta de valor que é “vendida”.
Stayed 4 nights in Jan 2021

10/10 Excellent

Bruno

Stayed 3 nights in Dec 2025

8/10 Good

Alcino

Liked: Cleanliness, staff & service, amenities
Hotel lindo, ótimo atendimento, porém muito caro pelo que entrega.
Stayed 3 nights in Nov 2025

4/10 Poor

Luis Fernando

Liked: Amenities
Fiquei em um dos quartos mais caros do hotel (chalé). Quarto claramente sem manutenção adequada. Inúmeras GOTEIRAS em dia de chuva. Pendurador de toalha/aquecedor solto da parede e caiu em um dos hospedes, fazendo inclusive um leve ferimento (que poderia ter sido grave fosse uma criança ou idoso). Portas emperradas que não fechavam direito. Muitos insetos e teias de aranha no quarto, mesmo logo após o check-in. Inclusive, no primeiro dia, encontramos uma aranha assustadoramente grande no quarto, com alta probabilidade de ser venenosa. Serviço de restaurante excessivamente demorado pra chegar a comida. Não está à altura de hotel 5 estrelas. Quanto ao preço, totalmente fora da realidade para o que oferece.
Stayed 2 nights in Dec 2025

8/10 Good

Bruna

Liked: Cleanliness, staff & service, amenities
Minha experiência no Ort foi, em grande parte, muito positiva. O hotel é belíssimo, com uma localização absolutamente privilegiada, de beleza rara, e o passeio a cavalo é memorável, um dos pontos altos da estadia. Durante minha permanência, no entanto, houve uma queda de energia que se estendeu por aproximadamente dois dias. Embora o hotel possua gerador, não há um sistema reserva nem um protocolo de gestão de crise estruturado, o que acabou impactando significativamente a experiência. Nesse período, não foi possível usufruir das comodidades oferecidas pelo hotel, e, ao buscar alternativas ou algum tipo de compensação, a comunicação foi lenta e exigiu insistência. Apenas em um momento posterior houve uma postura mais resolutiva por parte da equipe. Em casos de queda de energia, não recomendaria a hospedagem. Ainda assim, ressalto que, fora esse episódio específico, o hotel entrega uma experiência de alto nível, com qualidades que merecem destaque.
Stayed 2 nights in Dec 2025

10/10 Excellent

Orestes

Travelled with family
Sim , tudo impecável
Stayed 2 nights in Dec 2025

10/10 Excellent

Luís Otávio

Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
O hotel é lindíssimo, cuidado nos detalhes. Atendimento excelente de toda a equipe, gastronomia excelente, ótima estrutura e com uma acompanhante de trilha, Madonna (pet).
Stayed 2 nights in Dec 2025

6/10 Okay

Guilherme

Liked: Cleanliness, staff & service
Faltou diferencial
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Equipe é sensacional, o diferencial do hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

IAN GABRIEL

Liked: Cleanliness, staff & service, amenities
Hotel impecável e equipe extremamente atenciosa e dedicada. Voltarei em breve e indiquei para familiares e amigos.
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana m g

Liked: Cleanliness, staff & service, amenities
Excelente hotel e equipe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosana Athayde

Liked: Cleanliness, staff & service, amenities
O hotel é impecável. Funcionários educados e muito bem treinados. Várias opções de atividades
Stayed 1 night in Nov 2025

4/10 Poor

Enrique Cezar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto estava sujo (banheiro nao havia sido limpo na entrada), manutenção deixando a desejar, cabeça de prego nas madeiras do chão estava saltado e machucou o pé
Stayed 3 nights in Nov 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, amenities
Lugar muito bonito e tranquilo. Fiquei no quarto mais simples, mas era muito bem decorado, amplo e limpíssimo. Café da manhã sensacional. Os funcionários da recepção foram muito gentis e solícitos. A única coisa que não gostamos foi do atendimento do restaurante e do bar: funcionários despreparados, de cara fechada e atendimento lento. No bar, por vários momentos, não havia nenhum funcionário para nos atender. Enfim, acho que um hotel dessa categoria deveria prezar por profissionais mais vem treinados.
Recepção
Vista do nosso quarto
Sala de jogos
Entrada
Stayed 3 nights in Aug 2025

10/10 Excellent

THIAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, equipes gentis , educados,atenciosos.
Stayed 1 night in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, localização e estrutura.
Stayed 1 night in Nov 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento impecavel. Servicos e atividades diversas no proprio hotel. Exccelente experiencia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor

Stayed 1 night in Nov 2025