This is a cute boutique hotel in a great spot in downtown London. Checking in was easy and smooth and we were within walking distance of tons of restaurants, stores, and transportation. The room was nice, if small. I accidentally booked a room without windows, which was a new experience, but the mood lighting in the room helped alleviate that to some degree.
The lobby is a nice place to relax and the Continental breakfast was great, with tons of options and fresh pastries.
Some small downsides that aren't a big deal but worth mentioning:
The room did not have a lot of storage for our clothes. The far side of the bed didn't have outlets and we had to run a cord across the bed to charge a phone overnight.
The room was also a bit stuffy, without much ventilation.
Would definitely stay here again if I came into town.