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Aloft Cancun

3.5 star property

Photo gallery for Aloft Cancun

View from property
Restaurant
42-inch LCD TV with satellite channels, TV
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Place, UltraMar Ferry Terminal
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Aloft Two Queen Room With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

  • Sleeps 4

View all photos for Aloft Two Queen Room With Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Ocean View

  • Sleeps 4

View all photos for Aloft King Room with Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Lagoon View

  • Sleeps 2

View all photos for Aloft King Room with Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Ocean View

  • Sleeps 2

View all photos for Junior Suite With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Lagoon View

  • Sleeps 2

View all photos for Junior Suite With Ocean View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Ocean View

  • Sleeps 2

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(18 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(94 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aloft Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room

  • Sleeps 4

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Aloft King Room

Minibar, in-room safe, desk, laptop workspace

Aloft King Room

  • Sleeps 2

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About the area

Cancun

With a stay at Aloft Cancun in Cancun (Zona Hotelera), you'll be steps from UltraMar Ferry Terminal and Cancun Convention Center. .This hotel is 0.1 mi (0.2 km) from Caracol Beach and 2.3 mi (3.7 km) from La Isla Shopping Mall.

What's nearby

  • UltraMar Ferry Terminal - 2 min walk - 0.2 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Gaviota Azul Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Illy by Chedraui - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Mediterraneo - ‬3 min walk

About this property

Aloft Cancun

Hotel connected to the convention center in Cancun with an outdoor pool
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at NOOK serving the guests of Aloft Cancun, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cancun? This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
NOOK - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 861 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 861 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Aloft Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 285 reviews
Rating 8 - Good. 65 out of 285 reviews
Rating 6 - Okay. 29 out of 285 reviews
Rating 4 - Poor. 12 out of 285 reviews
Rating 2 - Terrible. 15 out of 285 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean, quiet. Breakfast was a convenient start to the day.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Cool shower.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Such a great hidden gem in cancun! Alejandro went above and beyond at a restaurant next door with an ocean view table & a free drink. Thank you!!
Stayed 1 night in Nov 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Sangmin

Stayed 1 night in Oct 2025

10/10 Excellent

Markiel

Travelled with family
Liked: Amenities
Everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the main reason for choosing this hotel but the hotel itself did not disappoint at all. Staff especially were very friendly and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Otniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping, entertainment, dining, and transportation
Stayed 3 nights in Oct 2025

10/10 Excellent

Regina, Cabos San Lucas

Stayed 2 nights in Oct 2025

10/10 Excellent

Regina, Cabos San Lucas

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the staff is super friendly and helpful, the location it’s perfect, you are so close to all the night life, the convention center, and a lot of restaurants options
Stayed 1 night in Oct 2025

8/10 Good

Cesar

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Arturo, the bartender is great, good attitude, he saved the bored experience by the pool
Stayed 4 nights in Jul 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking nice rooms and super close to the action
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Stayed 1 night in Sep 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large supermarket nearby. This hotel needs to have the open bar moved indoors when it starts raining outside. It takes to long to move it indoors. Not good for business. The facility is clean and the area is excellent. I couldn’t find any negatives with this place!
Stayed 3 nights in Sep 2025

6/10 Okay

Donghak

Stayed 2 nights in Sep 2025

10/10 Excellent

marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option
Stayed 1 night in May 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

10/10 Excellent

ZABEEDA, CUNUPIA

Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Cecil, Paradise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Not a lot to do outside the resort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronely

Stayed 7 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was colorful, cheerful, upbeat. Friendly, helpful, staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Heema

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2025