Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Relax by the pool surrounded by palm trees and enjoy a tranquil ocean view.
Coffee shop
Relax by the central pool surrounded by multiple pools, with access to the ocean and stunning ocean views from the multi-story buildings.
Relax in a spacious room with a large bed, sofa, and desk area.
Swim and relax in our indoor pool surrounded by comfortable seating areas.

Popular amenities

Explore the area

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Moon Palace Golf Club
    ‪7 min drive‬
  • Xoximilco
    ‪9 min drive‬
  • Riviera Cancun Golf Resort
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(318 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.2 out of 10
Very good
(10 reviews)
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(13 reviews)
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(43 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 168 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

10.0 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

9.0 out of 10
Wonderful
(40 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(55 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(30 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(33 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(77 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(58 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(28 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(17 reviews)
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Haven Riviera Cancun - All Inclusive - Adults Only in Cancun, you'll be 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach. .This all-inclusive property is 13 mi (20.9 km) from Puerto Morelos Beach and 14.1 mi (22.7 km) from El Rey Ruins.

What's nearby

  • Moon Palace Golf Club - 7 min drive - 4.3 km
  • Xoximilco - 9 min drive - 6.3 km
  • Riviera Cancun Golf Resort - 13 min drive - 6.0 km
  • Ventura Park Cancun - 19 min drive - 9.6 km
  • Delfines Beach - 27 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Momo teppanyaki Resturant - ‬15 min drive
  • ‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 435 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Tahani, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3340 out of 4560 reviews
Rating 8 - Good. 783 out of 4560 reviews
Rating 6 - Okay. 247 out of 4560 reviews
Rating 4 - Poor. 95 out of 4560 reviews
Rating 2 - Terrible. 95 out of 4560 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Ana

Stayed 4 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great staff. Good selection of dining choices.
Stayed 7 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven Riviera Cancun was a great place with WONDERFUL staff. We had a wonderful time, and would definitely be interested in returning some time.
Stayed 3 nights in Apr 2025

10/10 Excellent

William Johnson Swint

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven is super close to the airport. It’s a nice resort and the staff are very friendly. I highly recommend it.
Stayed 5 nights in Apr 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our getaway . been to Cancun many times and this was one of the best. very very clean . Nacho was our assistant / Dynamite . Levi was our waiter around the pool. worked his ass off. Staff was great . Cans of multiple options of beer was great. will be back
Stayed 3 nights in Apr 2025

8/10 Good

Moad Ahmad

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Toler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Haven! We especially loved all of the employees who were so helpful, especially Memo who showed us our room and gave us a great tour of the property. Our server, Santo, was also amazing! This was a great, quiet stay where we could relax. Food was great, pools were clean, service was perfect!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shawntel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Teddy

Stayed 4 nights in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed April 19-26 and loved it all. It was our first time in Cancun but not our first all-inclusive. We would go back in a minute! Only 15 min. from Cancun airport, the staff was so super friendly and it was immaculate! We stayed in a swim out partial oven view but did not opt for Serenity. We didn’t feel we missed a thing and would choose a swim out over Serenity again next time! If you can afford both, go for it, but we didn’t feel like we missed a thing and were definitely not treated like we were anything less than anyone else! We didn’t end up going to Olios but went to Asian Fusion twice. One of our favorites was the buffet in Flavors! The rooms were large and modern. Maid service daily. Room service 24/7. This is a 5 star resort without the 5 star price!
Stayed 7 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 10 nights in Apr 2025

10/10 Excellent

Susana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to Paulo at the Serenity pool! He made our stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with 2 friends and had an amazing time. This place is beautiful, with great staff and many food choices. Worth getting the Serenity package to get access to the spa, 2 extra restaurants and the outdoor serenity pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anh

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Tasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great options for dining. Staff very nice. I would ask management to not encourage staff to ask guests to write Expedia reviews about activities guests participated in. The great experience we enjoyed during the activities were definitely ruined by this & left a bad taste in my mouth. I feel it’s much more genuine seeing reviews because guests felt inclined to mention something not due to the fact that staff is asking you to put a review but because it was something truly memorable to the guest. Overall beautiful resort -glad we came but wouldn’t be someplace I would go back to.
Stayed 5 nights in Mar 2025

4/10 Poor

Ashleigh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I had such high hopes and was so excited to go on this vacation. This was my birthday trip, so I contacted the resort prior to our stay to ask about birthday experiences they offered. The person I talked to said they would make sure to make a note and make it special. I wanted to schedule the chef tasting and she never wrote back to me. I wrote Amstar to schedule our transportation from the airport to the resort and never got a response after providing our flight information. We had to pay way more to take a taxi to the resort. When we got to the resort, there was nothing in our room to celebrate my birthday. This was fine as I just chalked it up to miscommunication. We noticed the door did not close all the way so we had to make sure to remember to pull it closed every time we entered or left. The second day I went to use the restroom ant dinner and slipped on the tile outside. I told the concierge and they did not even seem concerned. I still have bruises on my elbow, hip and knee. This was absolutely irresponsible of the resort to not escalate to management. The next day they offered me a cream. What would a cream help?? Upon leaving the bellhop picked up our bags while we were at bfast. They “misplaced” the shoes I was going to wear to the airport. They were back in the room in a closet we never used. Anyway, the food and drink are avg for all inclusive. Bartenders were great. Thumbs down to all else. Never again.
Stayed 4 nights in Apr 2025

8/10 Good

Tanner

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with my friends here. As with most resorts, it’s a battle to get a chair by the pool each morning but we enjoyed our stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Travis Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fun environment and staff was very welcoming. Carlos, our butler, was amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our honeymoon at the Haven Rivera for a week. From the beginning to the end the staff were so friendly and accommodating. We had the junior swim up suite and it was magical. I’ve never had a room so big and the pool was just beautiful. The staff would just come up to your pool & you ordered your drinks. Room service was great & would come within 30 minutes. The coffee shop was my favorite they were able to make my coffee spot on. Great variety for restaurants. I knew the food would taste different from America due to them using different ingredients but they have so many options for everyone. The late night activities were fun. Make sure to go to the burlesque show. I will definitely be coming back to the Haven at another time. 10/10 recommend.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aditi Arun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch property with modern facilities. The staff was very courteous with ample of cuisine options in their restaurants. Will definitely recommend this property to anyone visiting Cancun. Whole day the resort had something or the other activities planned to keep everyone entertained.
Stayed 4 nights in Apr 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ka-Nor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks just like the pictures and the staff is amazing!
Stayed 5 nights in Apr 2025