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Room type Options Nightly price Book
Serenity Club, Two Bedroom, Master Suite, Ocean Front
Room with view
168 square metres
2 King Beds
Room sleeps 4 guests
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Other room types
Presidential Suite (Serenity Club Ocean Front)
Room with view
228 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Pure Wellness Junior Suite Partial Ocean View
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite
68 square metres
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Serenity Club Junior Suite Ocean Front
Room with view
56 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Romance Jr Suite Ocean Front
Room with view
56 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Romance Junior Suite Swim-Out Partial Ocean View
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Partial Ocean View King Bed Junior Suite
Room with view
69 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Garden View (Swim out)
56 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite Swim-Out Partial Ocean View
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Ocean View 2 Queen Beds Junior Suite
Room with view
68 square metres
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Serentiy Club Junior Suite Swim Out Ocean Front
56 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite
68 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite
68 square metres
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Junior Suite, 1 King Bed, Balcony, Partial Ocean View
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
56 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite Garden View
56 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Romance Junior Suite Partial Ocean View
Room with view
63 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club, One Bedroom, Master Suite, Ocean Front
Room with view
116 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Ocean View King Bed Junior Suite
Room with view
68 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront property

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
Laundry facilities

With a stay at Haven Riviera Cancun - All Inclusive - Adults Only in Cancun, you'll be 4.1 mi (6.6 km) from Xoximilco and 8.6 mi (13.8 km) from Ventura Park Cancun. This luxury property is 12.9 mi (20.8 km) from Delfines Beach and 13 mi (20.9 km) from Puerto Morelos Beach.

Make yourself at home in one of the 435 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Tahani, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Haven Riviera Cancun - All Inclusive - Adults Only

Ctra. Federal 307, Chetumal - Pto, Cancun, QROO 77569

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All land activities, recreational facilities and equipment included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 435
  • Conference space
  • Laundry facilities
  • Television in common areas
  • Garden
  • Free breakfast
  • Nightclub
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 7
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Tennis on site
  • Number of outdoor pools - 4
  • Number of spa tubs - 1
  • Designated smoking areas (fines apply)
  • Conference centre
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 8
  • Number of poolside bars - 3
  • Number of beach bars - 1
  • Number of swim-up bars - 3
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Free buffet breakfast
  • Newspapers in lobby (surcharge)
  • Electric car charging station
  • 24-hour pool access
  • Water dispenser
  • Couples/private dining
  • Proposal/romance packages available
  • Ballroom
  • Eco-friendly cleaning products used
  • Garage
  • Golf cart
  • Off-street parking
  • Locally-owned & organised tours & activities
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • TV size 50
  • TV size (measurement) inch
  • iPod docking station
  • Rainfall showerhead
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Champagne service
  • Local maps
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Recycling
  • Restaurant dining guide
  • Closed-captioned TV
  • Grab bar – Near toilet
  • Wardrobe
  • Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.

Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.

Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Snorkelling nearby
  • Scuba diving nearby
  • Ecotours nearby
  • Fitness classes on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Beach yoga on site
  • Ziplining nearby
  • Horse riding nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Debit cards

Staffed front desk

Smoke detector

Grey water recycling system

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
  • Haven Riviera Cancun Resort All Inclusive Adults
  • Haven Riviera Cancun All Inclusive Adults Puerto Morelos
  • Haven Riviera Cancun All Inclusive Adults
  • Haven Riviera Cancun Inclusive
  • Haven Riviera Cancun All Inclusive Adults Only
  • Haven Riviera Cancun - All Inclusive - Adults Only Cancun
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun All Inclusive All Inclusive Adults Only

We should mention

24-hour pool access

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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