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Aparthotel

Ambiance Suites Cancun

3.5 star property

Photo gallery for Ambiance Suites Cancun

Terrace/patio
Luxury Double Room
Restaurant
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪8 min walk‬
  • Plaza 28
    ‪14 min walk‬
  • Langosta Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Estándar Superior King

Estándar Superior King

Estándar Superior King

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Estándar King

Estándar King

Estándar King

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Junior Suites Matrimonial

Junior Suites Matrimonial

Junior Suites Matrimonial

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estándar Matrimonial

Estándar Matrimonial

Estándar Matrimonial

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar Superior Matrimonial

Estándar Superior Matrimonial

Estándar Superior Matrimonial

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suites King

Junior Suites King

Junior Suites King

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Suites Malecon Cancun

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1003)
The price is NZ$105
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Suites Malecon Cancun

About the area

Cancun

A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. .This aparthotel is 5.3 mi (8.5 km) from Tortuga Beach and 6.9 mi (11.1 km) from Cancun Convention Center.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Plaza Las Americas - 8 min walk - 0.7 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Las Palapas Park - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Langosta Beach - 9 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪Chila y Quil - ‬4 min walk
  • ‪Vips - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬5 min walk
  • ‪Las Originales Carnes en su Jugo - ‬6 min walk

About this property

Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Ambiance Suites Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a state park
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Ambiance Suites Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1028 reviews
Rating 8 - Good. 351 out of 1028 reviews
Rating 6 - Okay. 112 out of 1028 reviews
Rating 4 - Poor. 39 out of 1028 reviews
Rating 2 - Terrible. 40 out of 1028 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Liked it. View not great. good patio. would recommend.
Stayed 6 nights in Feb 2025

4/10 Poor

Therese, Grande Pointe

Disliked: Cleanliness, property conditions & facilities
We were in limbo for the first 2 days of our stay! Our first room smelled musty and moldy, i am very allergic! We were put in another room for 2 days, they wanted us to go back in moldy room cause the one they put us in was booked! Ended up they told us we could stay in present room! The garden was always unkept, dirty tables, dishes, beer cans garbage left there! No coffee with coffee maker! Not much english!
Stayed 6 nights in Feb 2025

4/10 Poor

Liliane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Beautiful garden area, but the glass tables were never wiped; dirty dishes/beer cans left on table from the other day. The water pump/waterfall was not turned on in the pool until the 3rd day of our stay! Staff not very efficient! I had to ask the front desk attendant to put the waterfall on everyday, once I knew that it existed. I reserved a king bed and landed up with twin beds. Shower came out as a trickle!!😳 The staff did not speak or understand English, except for one lady at front desk. The restaurant was only open from 7-2 and did not serve any kind of liquor! The facility is on a very busy highway! My room was always musty smelling The front door of my small fridge was full of holes from the rust! I’d give a 4 on 10 for the room!
Stayed 6 nights in Feb 2025

2/10 Terrible

Thang

Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ginette

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great location. thank you
Stayed 2 nights in Feb 2025

6/10 Okay

krishna

no hot water ,sometimes the ceiling fan is a bit noisy
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammadjavad

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Stayed 5 nights in Feb 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, do not recommend at all. No hot water, staff trying to run scam. Wall and ceiling all broken
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024

4/10 Poor

Sirin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with family
Two full sized beds and a love seat. Claims to sleep 3 , not sure how that math works but got charged for my other kid. Love seat could use cleaning and the whole places could use updating out of the 90s
Stayed 1 night in Dec 2024

10/10 Excellent

javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Evangelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Im don't like Television need to update
Stayed 4 nights in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness
The room had coffee maker but no coffee pods. The AC was pretty loud. Some drawers had broken knobs.
Stayed 1 night in Nov 2024

8/10 Good

Tanusri

Liked: Cleanliness, room comfort
Average. Room is clean but sticky and humid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024

8/10 Good

NORMA ROSA

Travelled with family
Liked: Cleanliness, room comfort

Mala actitud de recepción nocturna

El chico de recepción de la noche con una actitud pésima! Toda la estancia la rescató Ramon Díaz, jefe de seguridad, en verdad que da pena la atención de la recepción
Stayed 6 nights in Oct 2024

10/10 Excellent

Enrique alfonso

Travelled with family
Liked: Cleanliness, room comfort
Fue muy corta pero muy amable el personal y muy limpias las habitaciones
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Please add another ashtray outside for the smokers. To many butts on the ground at the front steps of the neighboring business.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2024

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, room comfort

Boa estadia para trabalho

Boa estadia para quem viaja a trabalho. Hotel limpo, com cafe da manha pago a parte. Suites grandes com cama confortavel. Internet boa. Atendentes simpaticas e atenciosas. Recomendo!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Nice stay

Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Irene, Gastonia

Travelled with family
Disliked: Amenities
El hotel está anticuado, las habitaciones no están muy limpias y les falta renovación en los muebles y sábanas y toallas. Las camas son viejas y los colchones son incomodos y se sienten muy aguados. Es un hotel solo para pasar la noche pero creo que hay mejores opciones por el mismo precio en esa zona. No lo recomiendo.
Stayed 1 night in Sep 2024